Superior Auto Collision Centers

No one likes getting into accidents, but things happen and in times like these this place is AMAZING! Sam and his crew did such an incredible job on my car! It looked brand new and I couldn’t be more happier at the wonderful job and great service. They were on top of it and had my car ready by the date they said. Definitely the go-​to place!

The quality of work is amazing. I’ve taken three of my cars throughout the years and they always come out looking like they’ve never been in an accident. The paint color matching is amazing. All my friends go here for repairs. He has fair prices.
Ask for Sammy.

These guys and gals are great. Sam did a miracle and was able to get me car done in time for me to move. They are super friendly, understanding and helpful. Really appreciate them.

I initially took my car in for an estimate because they were an approved auto body shop for my insurance company. The estimate took several hours longer than I was told. The communication was horrible and they completely ignored my emails and phone calls.
I did not get my vehicle repaired here so I don’t know the quality of work. However, the customer service during the estimate process was virtually non-​existent.

Overall a great job. Since this was an insurance referral I’m sure they have their limits as to what they can do. Since the damage was isolated to front driver side, the other headlight was not damaged. The paint job was great and as a matter of fact, exceeded my expectations. However, with 1 new headlight and 1 old headlight my car looks weird. A phone call to give me the option to replace would have been better. But again, they did a great job with the repair they were hired to do.

What A Great Body Shop experience Alex Took Care Of Ever Think No Ands Ifs It was Done And Faster Then Expected, Very Happy

Worst customer service I’ve ever received. Walked out.

When I was in my first accident on 3−22−15, I knew it was going to be a major headache. The following Monday my insurance referred me to this place and I had my car dropped off the same day. Alejandra at the front desk was so kind and extremely helpful in answering any questions I had.
On Tuesday I spoke to Junior, he was AMAZING. He kept me in the loop and had my car ready in one week, granted the damage wasn’t too severe. The estimates were spot on and the process was quick and easy. My car was better then before.
Thank you team!

Allstate refers to it as their premier shop, (not sure why)
Took my truck after an accident to replace 2 doors, fix minor bed and wheel damage,
Communication is bad, a promise was made to call with updates, did not happened, I had to call, when finally came to pick my truck, the color in the repair areas did not match at all, it was awful, they forgot to paint the gas door, They said it will get even as paint got older, REALLY!, I I gave them a second chance to correct it, they tried to «Mickey mouse» it, and the only thing They did is repaint the bumper, never removed it as they said they will, masked off and painted, depreciating the value of my truck, also the VIN sticker was taken out and 5 months after, still in order? when I called back they did not care of the outcome of all of this, the manager was never available, I am writing this review not only for the terrible paint job, mainly for the lack of quality of the final product and disregard for the customer,
Very disappointing

These guys are fair and honest. From the moment you walk in the girls are nice and sweet. Getting your car fix is not fun and can be a headache but not here. I recommend this place to my family and friends. Thanks to the whole team

I wish I could give these guys 10 stars. My car was completed at the promise time with no hassle or problems. The staff were extremely professional and helpful. To my surprise, they had detailed my car for no extra charge.
Great place to do business!

Sammy, you and your staff are so amazingly helpful, kind, entertaining, and enormously efficient!
All of you answered my crazy questions (yes, customers have MANY of those), walked me through the entire process, gave a legitimate timeline and always greeted me with a smile.
My auto wasn’t ready by the time I had to go out of town (rain delayed the painting — Mother Nature’s doing), but you even offered to pay for my rental for a week even though you weren’t under any obligation to do so, just because it wasn’t ready when you said it would be — amazing.
Upon my return you completed the work and it looks beautiful!
Thank you for having Nordstrom-​esq customer service! I will HIGHLY recommend you and will be back (count on it).
And thank you for the tip on where to buy tamales — they were the hit of our holiday meal.

Great service. Friendly, clear communication, fast.

Unprofessional is ALL asspect, typo on purpose
Talk behind customers back, while on the line with insurance company
(The ass on the line from this place did not know we were on conference, that how incompetent he is)
I’m glad I decided to take my business elswhere
Be warned !!

Although I would have preferred not to have to use an auto body shop in the first place, when someone collided with my car on the freeway, AAA advised me to go there.
It’s a big shop and they were able to get to my claim right away.
The work was completed in the estimated timeframe and the car was delivered to me looking like new. Because it is guaranteed for life, I can go back if there are any problems. Alex, the service rep, contacted me a few times to let me know how things were going. She always called me right back if I needed some paperwork.
Right next door to a rental car place so it was easy.

Sammy’s is amazing!!!
I use them for a lot of my Producer’s cars in the film industry. I’ve never had one complaint from any car that’s been returned. Sammy’s does a lot of the dealers cars so he knows your car.
They also do some astounding custom work.
From mild to wild, fast, reliable, honest. Also AAA friendly SAMMY’S is my number one choice
Yes it is Superior. I’ve always called it Sammy’s he’s the guy who runs it.

I have been here multiple times and every single time, its amazing. Im writing this review since I just finished another visit. They work with Mercury insurance so I was referred to them by Mercury. From beginning to end, everything was done on the time they promised and when added another day at the end, they paid for my rental! Amazing work nothing has look bad or fallen. Anyone, who wants to get their car repair here because of an accident or whatever come here.

I have been meaning to write this review for a few weeks now. I am very pleased to be able to report that the San Fernando Valley does have a reputable and high quality, customer service-​oriented body shop.
I was advised to use this auto body repair business by my insurance company to repair damages from an accident back in April of 2009. The damage was pretty severe and I wondered at the time if my car would ever be the same.
After a month I got my car back and only had to take it in one time to have the door handle re-​aligned. But in the early spring of 2011, I went to use my air-​conditioner only to learn that it no longer blew out cold air. After consulting with my regular mechanic, I decided to take it back to Superior because the air-​conditioning compressor, which is what my mechanic identified as the problem) was one of the items replaced after the accident.
Superior first tried to get away with just recharging the system (even though my regular mechanic had already tried this). When I brought it back with the problem persisting, they not only agreed to replace the compressor immediately, they put me in a rental car (at their expense) for the 2 days the job would take!
I did not choose to do business with Superior Auto Body but am happy that my insurance company sent me there. Alex (female) my service rep was always very patient and courteous. I recommend this business!