Sherwin-Williams Paint Store

What terrible customer service and you just took over Frazee. Guy here barely would help too busy.

Kyle is the man. Very helpful and friendly. Obviously knows what he is talking about, and enjoys his work. First time visit, but I will be back.

This is a great shop. I’m a local pastor doing some work on the church and these guys really hooked us up with some great pricing. Plus I’ve been using Sherwin-​Williams paint for years, so much better than any other paint I’ve used, definitely worth the price! And the guys working there are polite, professional, and just cool guys. This store definitely has our business anytime we need anything paint related.

I have been a painter for almost 20 years and a contractor for 8. This is, hands down the best paint store I have been to. Impeccable customer service. The people that work at this location will go the distance to make you happy. There is hardly ever any wait time and are excellent at color matches I would recommend this store for all your painting needs.

I am so sorry that someone found this store unhelpful, because I had the best service EVER in a paint store, and not on just one occasion. I am renovating an old house in PB, so have been going in almost once a week for paint. The manager, Ryan is super knowledgeable and friendly, and so are Mike, Shannon, Chad and Raphael.
One thing I love is that it is a small store, not like a Home Depot, so I get help faster and it’s people who know their stuff! The quality of the paint is outstanding.
There is a reason it costs a little more; it’s BETTER paint!
How many people at Home Depot have carried your paints to your car? These guys go out of their way to be helpful. Try to find their sales, and buy it up!

Do not use this location. Waste of time and money. Ordered 4 color sample quarts using Sherwin-​Williams chips with exact brand color and code. The samples were the furthest from my samples that I have gotten in decades of buying paint. When I ordered the quarts, the guy on the phone told me they closed at 4:30 then corrected himself when i said I could only make it in by 5:30 so their location won’t work for me – oh yeah we close at 6, he remembers, you can pick them up at 5:30. I call them en route to ask for the nearest cross-​street, and the guy acts like I’m a fool for asking, then gives me an answer as if I know stores in the neighborhood (which I do not), then tells me a cross-​street 5 blocks away, not the cross-​street near the store, and so I park and walk all the way there, and have to lug the paint back. I get there and two guys are sitting around shooting the breeze in a side office, zero customers. Nice job to have. What a scam. To top it off the paint is not flat as I’d wanted (he tells me later, that’s all we give in samples. Why didn’t he point that out when I ordered it?) And to top it all off, they made a BIG deal that I was not the contractor «himself» and said they needed the contractor’s name. So many people without jobs and these guys work at a specialty paint store? I’d rather go to Home Depot.