Rock Spa

Would come back often if I lived closer. Serene environment & just the right things in this smaller spa. I felt like I was in a private & exclusive resting place. Booked a 50 min deep tissue massage and got Vanessa. She was the best masseuse I’ve had. Listening carefully to what my areas of need were, she worked the knots out of my muscles so strongly I would have thought a man was working on me. She was thorough and quietly demonstrated how knowledgeable she is about anatomy and how to get to those places in my back I keep forgetting are there.

My husband and I came in for a couple’s massage. We had a Travelzoo coupon which included a 50 minute couples massage, mimosa, chocolates, valet parking, and use of the hotel amenities (pool & gym) for $ 189. We had such a great experience!!!
The customer service was excellent! The receptionists are very friendly, professional, and do a great job at giving you a relaxing spa experience. The facility is a little small but they still have a complete locker area with showers & a steam room. They also have a very relaxing lounge area with comfortable chairs, snacks, fruits and tea. You also get access to the hotel pool and jacuzzi which was really nice.
My massage was very relaxing and was completely catered to my preferences. Will definitely be coming back!!!

Found this on a groupon and will be returning for the excellent service. Kyra did my scrub and massage and excellent, caring and attentive to my needs, and since I am a spa snob, that means alot! I will return and highly recommend.

I went for a facial, and full body massage and scrub. It was a very relaxing experience and the staff was wonderful especially deejay she educated me on skin care and a few daily tips to prevent tension in my body she really goes above and beyond to make your session not only relaxing but very educational, I will most def be coming back and booking my services with her.

Celebrating a 10 year wedding anniversary, I decided to surprise my wife with a couples massage on our recent visit here. It’s my first time getting any sort of massage and I was a little anxious about coming as I was expecting it to be a service more geared towards women. I could not have been any more wrong. We were greeted very politely upon entering the spa after making our way thru room hallways. Kinda awkward, but ok. My wife and I were led into separate locker rooms to get into our robes. We then exit the locker room and enter into a very dim, calming waiting room. Our masseuses called us quickly and we were led into the room where the massage magic happens. My masseus was Maren, while my wife had Linda, and both were fantastic. Wife and I had the harmonizing massage, or something like that, and foot scrub. Both services were amazing. After we were done and change into our robes, Maren and Linda hand us glasses of cucumber water to rehydrate. We were greeted with complimentary glasses of champagne and chocolate truffles in the waiting room, soo good! We were allowed access to the pool and gym areas. Weather was not so great for the pool and I was not gonna try to ruin the massage I just got by working out, ain’t nobody got time for that. BTW, complimentary 3 hour valet was also included with Travelzoo package I purchased.

My husband and I celebrate our 10 yr. wedding anniversary, he took took me to this Spa, we had a one on one massage and foot scrub. This was a very relaxing experience. As soon as you walk in, staff is there to greet you and are very friendly. The Spa is very clean, the womens bathroom is big, has all the essentials you need & it is stocked with towels. Once coming out of the massage they greeted is with a glass of cucumber water, very delicious. We had champagne w/​chocolate truffles very nice set up. I would definitely come back w/​my hubby and do it all over again.

A little pricey so if it wasn’t for the groupon I had I probably would not have come. I had the 90 minute body scrub and hot stone massage with 20 minute peppermint scalp and foot massage. I really wish I could remember the woman’s name who gave me the massage because she was great and I would like to recognize her! She was really calming and made the experience all about me and what was comfortable for me. I also had a 50 minute facial which was also excellent. I left there feeling like a new person! The valet is free just ask the spa to validate the ticket for you.

I was so excited when I was gifted a certificate for the 50 minute Swedish massage at the Rock Spa and my service could not have been better! I’ve had problems with my left shoulder for a long time and I like my massages very firm, when I told Marin at the spa she knew just what to do, it was incredible! In the past when I’ve received massages I usually have to ask them to press firmer or remind them of my problem spots but Marin totally nailed it while still focusing on my entire body.
When I booked my appointment over the phone Yvette let me know that I was welcome to arrival early if I’d like to use the steam room before my massage which was a great suggestion. The waiting area was clean and I loved that they had a tea station set up with snacks and fruit, definitely the first time I’ve seen that at a spa. The robes and linens used on the massage table were the best quality too. Overall the experience was absolutely exceptional, every detail was on point and I can’t wait to go back.

This was an AWFUL experience!!! They lost my husbands drivers license at couldn’t care less. Their lack of customer service is truly appalling. This industry is suppossed to thrive on customer service. No matter how good a massage could feel it is not worth it if something gets stolen, you spend hours trying to find a resolution to no avail and then have to fork out more time and money for replacement license. The front desk girl Erika had a chip on her shoulder and seemed upset to even be bothered to do her job and look for he ID that was to be locked safely away in the cash register. She offered no help or sympathy but rather ‘you can leave now’ attitude. Worst money ever spent on a suppossedly relaxing experience!!! I wish I could give it a 0 star

My husband and I went to this spa on a groupon for a cranberry salt scrub with hot rocks and peppermint facial. We did a side by side experience and it was amazing. The very second we walked in, the atmosphere was so peaceful. The staff encouraged us to let go of whatever it took to get there and just relax. Everyone there was super friendly and held the same «just relax and enjoy» attitude the entire time. The ladies who did our treatments were very sweet and very good at what they did. My only suggestion would be to not book the last appointment of the day. We didn’t have time to enjoy the beautiful facility after our treatments. And although no one was prompting us to hurry up and go, I don’t like keeping people past their closing time, so I did feel a little sad that they were closing so soon after we were done. Valet parking was included with the spa experience, which made it super easy. We will definitely be going back, groupon or not.

Best experience ever, staff is so friendly, and it’s a relaxing experience. I will definitely come back and bring some friends, the pool is good, intimate and the food was OK.

It was a descent spa but not my favorite. I usually get oxygen rejuvenation with the intraceuticals products from other hotels/​countries and found that they have this so went there. Their method of application was very vague and rushed, most likely because the machine broke down when I was there and they needed to keep the timing for the next client.
Visited here a couple more times while I was in San Diego for the massage& couple massage session. Nothing special nor felt relaxed.
The ambience is nice though.
Change rooms is shared and not private but big. I prefer a private room for all showers and change space if it’s a hotel spa.
Apart from these, very nice service.

For my bachelorette weekend in San Diego all I wanted was a spa day and pool time. The pool scene at the Hard Rock is lame, but the spa is fabulous! My friend and I had appointments first thing in the morning and we arrived before it was open. Naomi at reception let us in and showed us around. The locker/​shower area is very well stocked with plush robes, lotions, shampoo & conditioner, and hair supplies. She led us into the lounge where we had tea while the therapists arrived and readied the rooms. I had a classic full-​body Swedish massage with Mary. She asked about problem areas and made sure to check if the pressure was just right. I should mention that I’ve never had a professional massage before and I’m glad it was a great experience!

I had the BEST massage with Kyra the other day, what an amazing therapist she is and such a talented healer. I had the 80 min signature «Dreamweaver» massage, thanks to the lovely Spa Director, Krystal Champion — highly recommended! Kyra not only did a full body massage but also meridian work, acupressure points and the best reflexology I’ve had in a long time. Thank you so much for a fantastic experience, such a great spa with super, positive people that make you feel so welcome!

I decided to give this place a try because they offered a Groupon. I’m so glad that they did, otherwise I might not have known that they existed.
Rock Spa was wonderful! The décor was modern and relaxing. The facilities were immaculate and had EVERYTHING you could possibly need. My therapist Linda was excellent. They have a steam room, showers, every amenity needed, fruit infused waters, and snacks. I had such a relaxing time. They also have validate the valet parking for three hours.
The whole experience was perfect and my favorite spa in San Diego so far.

My boyfriend and I went for the couples massage deal today and it was amazing! We were massaged my Merin (sp?) and Linda and they were AMAZING! I highly recommend you ask for either when you set up your appointment. The spa is peaceful and relaxing and everything you’d want in a hotel spa. There are separate locker rooms for the genders, both having showers and a steam room with beautiful touches like cold cucumber wash cloths. Then you go into the holding type room which has water, tea, fruits and snacks. You wait here until you are swept away to a brilliant massage! Two thumbs up!

I have been to the Rock Spa in the past and thought it would be a great and much needed break for my husband and I to get a massage. Customer service was very good. Facility was clean and well appointed. Treatment Rooms were nice enough. My masseuse was nice. What bothered me is when they include the disrobing and crawling into the table as part of the treatment. I waited for appx 5 mins for her to step out and return. I had been checking the clock so when we finished only 40 mins later I was a bit annoyed.
My husband wasn’t too thrilled with his appointment. They didn’t ask him how much pressure he liked, but rather informed him of the add-​ons. He was disappointed that the masseuse didn’t focus on his problem area and said it felt more like she was lightly pushing his skin around. When I asked if he requested firmer pressure he said he didn’t feel comfortable. we probably won’t be back.

I arrived to the SD Hard Rock jetlagged and dry skinned. Luckily I’d thought ahead and set up a Wine Down Wednesdays 25 min massage and 25 minute facial for myself and a friend. First up: massage — Marin was honestly one of the best massage experiences I’ve ever had — I think it’s an intuition thing but she was gentle (I’m sensitive) while somehow still getting out my most painful little knots. Melina’s mini facial resurrected my skin while being enjoyable and relaxing. My friend and I agreed that we could have stayed there all day, or at least extended each of our treatments to an hour — had we not dinner reservations to keep. I can’t wait to come back. Hopefully I’ll have time for at least an hour for each next time.
P. S. If you’re wondering why my Unilocal are all pretty positive it’s because I only take the time to review when something is outstanding.

Amazing prenatal massage! I have had a gift card for a massage at the Rock Spa for over a year and just never got a chance to use it before I moved– so glad I waited. The spa itself is very nice but doesn’t have all the amenities of a larger spa– like separate pool or sauna. They do have a steam room in the women’s locker room.
Erica was working at the front desk when I was there and was very friendly. Linda was my therapist and was amazing! I have been having some back and rib pain due to the pregnancy and she did a great job helping to get rid of the pains. The table was also great for pregnant ladies, it was able to move into a very comfortable and safe position for both me and the baby. I honestly could have fallen asleep and probably hadn’t best sleep in ages! I will recommend Linda to all my pregnant friends.

My girlfriend and I were excited to come here because it’s the Hard Rock! My masseuse was great! I had a 50 minute massage followed with a wrap. Raphael was really attentive and paid attention to my problem areas… sad to say we were not that impressed :(
1 — It’s hard to find this place! we tried to go up an elevator to find that because we weren’t hotel guests we couldn’t go up it — so we had to walk all the way around the other way to the ‘right’ one).
2 — The hallways are narrow and it’s a little tough to navigate through the hotel in general.
3 — When we got to the spa, no one was up front to greet us. We waited for what seemed like 10 – 15 minutes.
4 — They give mani/​pedis in the waiting area, which is kind of nasty especially when they leave nasty feet water sitting out there while everyone else waits: x
. The locker room is sufficient — we were given robes and sandals like any other spa. They have everything you need to get ready with the rest of your day: showers, towels hair dryer, curling iron, hairspray, lotion, and makeup in the shared areas.
There are 2 bathroom stalls and 2 showers. The steam room is in the locker room (not co-​ed) which is small enough to fit 4 – 5 people on the top row comfortably.
The waiting area is pretty small, there are 4 individual couches, and a sofa to seat 2 – 3 people. They have water, hot tea (Tazo), and snacks (like banana chips, etc). I’m glad I got to experience this place at least once, but I doubt I’ll be back.