Mak Cleaners

Thank you Eileen, you did it!
I needed a vintage dress altered down a few sizes, same day pickup. I went to two other places, one said I needed a dress makers touch, and the dress maker couldn’t get it back to me for 2 plus weeks! So my final attempt was with Mak, I’m extremely pleased with the speedy service:)

Brought some shorts there for alteration. The girl tried to charge me almost 20 $ to take them in a little. I really needed them so I agreed. When I came to pick them up the owner had charged me less (12 $) which is reasonable I guess although I have had cheaper. Then when I looked at the back of them I noticed she hadn’t taken them in through the stitching that was already there, but had made her own two extra lines. It seriously looked hideous and I was going to wear them with a crop top so there was no way I could wear them. I told her it was absolutely not okay and to please fix them. I came back the next day, got charged an extra 10 $ for them to be done properly. When I tried them on at home the stitching on the back was crooked so it made one side of my butt look really tight and the other side look really loose and weird. Will NEVER go back, so disappointed that my 60 $ shorts are now ruined.

Go and give this place a try. Won’t disppoint. Michael is an amazing guy very honest and down to earth. Go for all your dry cleaning needs.

Dry cleaning quality is good and I am not real sensitive to pricing. Two stars is because half the time I stop to pick up or drop off clothes they are either late opening or «out for 5 minutes». I am sitting outside now very frustrated. Spend many $ 100s yr. on drycleaning and do not need this frustration.

BY A DRYEL KIT, SAVE $ 80.
Ugh I am bummed I didn’t read reviews of the place before going. For the price I was expecting something better.
I paid $ 94 for 9 sweaters, 3 skirts, and 1 blouse. The spots on 2 skirts are still there, I think because they don’t put any stickers or pins on the garments when you take your clothes in and point out. I should have left then. We’re talking toothpaste and peanut butter on navy and grey clothes, not red wine. It is still thick in those spots, which leads me to believe they just threw it in and didn’t treat it.
Sweaters have lots of issues: they don’t fold anything and drape it over hanger, they put all sweaters on hangers which causes stretched out shoulders. They don’t put tissue paper in your sweaters — which happens at most places when they get folded on a hanger. My NJ dry cleaner was $ 2 cheaper per garment, and my sweaters were folded, papered, and put in individual plastic covers with snaps on them. Also, they do not remove any pills from your sweaters. On the east coast, they always shave the pills off your sweaters.
I asked for and paid for a button to be sewn back on — not done.
I recommend everyone try somewhere else. It’s a rip-​off and really poor dry cleaning. Save yourself $ 80 and buy a dryer kit.

Do NOT use this place! I took the slacks to a business pantsuit which they shrunk — could not even pull them up and they were 6″ shorter! Also got back a blouse with a lace-​up front, only the zebra print lace wasn’t returned with it. Two ruined items. The woman told me they could try again with the slacks — make them grow? And although I left my phone and address, her manager never contacted me. Now I get to file a small claims case — all because I wanted my clothes cleaned. Terrible!

You can do better. MAK is convenient but overpriced. This is the last time I’ll take my clothes here. They quoted me $ 14.78 and then charged me to $ 18.75 when I picked it up. Not cool.

4 stars for being kind of pricey… but I live right next to it. Nice lady here altered my bridesmaid dress – exactly the way I wanted and within a week. It was $ 30 to make dress 2 inches shorter. All my husbands shirts come back looking great!

Far an away the worst cleaners that I have ever tried. When I told the girl at the front desk that they had burnt the collar of a custom shirt that was in for its very first cleaning she proceeded to get the old (er) woman out of the back. This gem of a human began telling me that it was either my or the shirt’s fault (I couldn’t quite understand the point that she was attempting to make it a less than sympathetic way) that the shirt was ruined because it was too well constructed and the stitching wasn’t like something off of the rack. I actually checked the rest of my work shirts and found that this stitching was actually common and they clearly just left it in the press too long. I would avoid this cleaner at all cost.

I went in today for my first pick up after dropping off the other day. I didn’t even give my name, phone number, or receipt, but the woman who helped me remembered me from the other day and knew exactly which order was mine. I was really impressed. Great start considering the other dry cleaners down the street were pretty rude and always a ripoff.

I have had a few items cleaned here and have overall been happy with the service and the end results of the garments. Staff is very friendly and efficient. The 3 star rating is for the price, it could be a wee bit less. I live about 3 blocks away and can walk to drop off my items so that is handy but I am not opposed to shopping around.
This is a slightly overpriced dry cleaners nothing more nothing less.

I received my wedding dress 10 days before my wedding and was in a panic to have the alterations done in a hurry. The seamstress, Aileen, was knowledgeable and set my mind at ease. She took in the sides and hemmed the bottom in one week! The dress was slightly too tight so she worked late to perfect the fit just 2 days before the wedding. The alterations were perfect and I can’t thank her enough. I will definitely return for alterations in the future.

I had purchased a coupon for $ 10 for $ 20 worth of dry cleaning. All of the locations are pretty far away from me… but I made the journey because of the coupon. Once I arrived, I quickly realized there was no parking beyond metered parking… so essentially, you have to pay to drop off or pick up any clothes. It is downtown (close to Balboa Park) so all the streets are one way. Which is very frustrating when you are just trying to find parking to a place you will not spend longer than 5 minutes being at… and you’re looking for parking and have to drive down a whole other block in order to turnaround because you think someone might have been leaving! I kept reminding myself that the good news was that I would never have to come back here again!
They give 10% off to first time clients, only that 10% does not include people who have a coupon. If I did not have a coupon then I would get 10% off like everybody else… but since I bought a coupon then I am not able to benefit as a first time client. It’s like shopping at Ralph’s and being told that if you use your member rewards card then you can’t use your coupons. I’m sorry if people did not bring coupons and can only get the discount that is offered by the store. but for those who did bring coupons… it only makes sense that they be able to se those as well as the store discount that is offered — ESPECIALLY SINCE THE COUPON WAS PAID FOR! Frustrating to say the least!
So I go to pay for my dry cleaning and almost passed out when they said how much I owed! I mean… did they reline everything with gold!!! I have never seen dry cleaning so expensive! So I pay reluctantly pay and again, I help myself to feel better by saying that I will never have to go back there again!
So I’m off to finish the rest of my errands for the day. I drive about 10 miles to my next location and realize that that woman never gave me my credit card back! I call to verify that she still has it, she does. I have to go back again. I have to drive forever to get back… have to find parking again… run inside and get the card. At this point, I’m so annoyed I can’t even see straight!
So I get home and take all of the clothes out of their bags and start to hang them on hangers that actually hold up the clothes. And then I notice. one of my shirts has a couple of stains that were not there when I brought it in!!! But the thought of driving all the way back there, dealing with the traffic and the one ways while trying to find parking… I decided I will just take it to a dry cleaners by me and pay to have the new stains treated. I really hope they come out! Overall, this was a terrible experience! I just wish I would have read these reviews before I bought the coupon! Save yourself alot of trouble and DO NOT TAKE ANY OF YOUR CLOTHES HERE!!!

I have used this cleaner for a while simply due to the location (close to my work) What a joke. I am a pretty relaxed person but the prices are astronomical and the last time I dropped off some items… they lost a dress. Did i mention its a Herve Leger. Not till i told them how much the dress was worth and they would be responsible for replacing it, did the staff jump to attention. I got my dress back… a week later, over processed. Dry cleaning is SD is poor. no matter where u go.

So I went back and was finally able to get my jeans. The nice lady that was working there (I guess the one who actually did the repairs) thought $ 35 seemed like a lot, so she knocked it down to $ 25. Much better! and worth an additional star.

I’ve used this place twice. Once to have buttons re-​sewn on a jacket, they fell off within hours. And yesterday I picked up a shirt I’d had them sew patches for a volunteer uniform, and one of the patches was rotated a good 20 degree off center Ridiculous.

DO NOT TRUST THIS PLACE!!! This is a long story, but worth reading if you value your clothes!!! Based on my experience, this place should get a negative rating. I dropped off seven shirts on a Thursday and the following Tuesday I received a call from Mak Cleaners telling me I needed to either give them my credit card info or come in and pay for my cleaning. Confused, I told them I’d stop by after work to pick up my clothes and pay then. When I stopped in and handed over my ticket, the clerk gave me a funny look, stammered a bit, then told me that someone had already picked up my clothes. I told her that was not possible since I was new to the city and no one would know where I did my cleaning. So she calls the previous clerk on duty who informs her that a man came in and gave her my name (FYI, I have a VERY uncommon last name) and when asked for a phone number the gentleman responded that he’d moved around a lot and wasn’t sure which number they had on file. Apparently, Mak Cleaners does not require a ticket to retrieve clothing and will let anyone walk in off the street and walk out with another person’s clothes. At this point I was told they’d try to figure it out and get back to me.
Over the next few days I was forced to repeatedly contact the manager to figure out how this would be resolved. I think they were simply crossing their fingers that this was just a friendly mistake and the guy who stole my clothes would bring them back. Alas, he did not. At first I was told they would give me store credit for the replacement value of the shirts… store credit!!! As if I’d continue to entrust my clothes to them! I told the manager that his proposal was unacceptable as I would need to go out and replace the shirts and store credit would not help me in this effort. Another week passes and this time I’m told they’ll give me a check for $ 150 along with store credit. Being fed up with this weeks-​long charade I accept the offer, even though $ 150 isn’t even half the value of the stolen shirts. Another week and a half passed and I finally received the check. Oh, and a side note, I was told by the manager that the $ 150 would come out of one of the clerk’s paychecks because the owners said they weren’t responsible for it… I’m not sure if this was to try to make me feel guilty for demanding some sort of compensation or what.
Long story short, DO NOT GET YOUR CLOTHES CLEANED HERE!!! The staff enabled someone to steal my clothes and only after I harassed them for a month did I receive minimal compensation. I will never go to any Mak Cleaners locations again and if you’re wise you won’t either.

Only used them once. The quality was OK, but the bill was expensive. Expensive like she should have handed the bill to me on a silver tray. I told the lady I would feel better about handing over the money if she was wearing a mask and pointing a gun at me. She laughed, so gets two stars instead of one.

Agreed, I had two pairs hemmed there for the sake of convenience (I live downtown) and I will never go there again. They send everything out so it took forever, and they charged me 20 bucks a pair for an uneven, shoddy hem. DON’T GO!