Lorenzen Landscaping

One of the worst experiences in my life, be extremely careful if you choose this landscape firm. My experience:
1. Quoted me a price on the phone, and came onsite and gave me an estimate with same price. 1 hour into the job, Garett L decides that he miscalculated the labor on the job, and says it will cost 50% more, this after waiting 2 weeks for him to return from vacation.
2. During the demo, Garret leaves the job for a few hours, while the crew has no idea what they are doing. Home owner has to jump in and guide them as to what to do, and his crew does not speak English well.
3. After 1 day of this hap hazard work, I let them know I no longer want their services. Since no calculation or measurement was done, I had to undo all their «work» at my cost and redo the whole job.
4. My wool carpet was ruined because they did not properly protect it.
5. After I wanted a refund and damages, I get a call from someone who says she is their lawyer, but turns out to be a friend who doesn’t represent them. They want to settle. I let them know fine, refund the labor, and pay for my damages. No communication from them. I will most likely have to sue them for all the time, money, and damage done to my property.

Garrett bided out the other 5 contractors and signed the backyard project with us. He was the only one with the vision on how to make our backyard nicer and within budget. He and his team did a great job finishing the backyard project. We were very pleased with the work. He is a great professional landscaper with creative ideas on how to design your project within your budget, not like other landscapers who just estimate what you want for your mind-​set project.
Few months later, when we found out there was a problem with the artificial turf (don’t know what caused the defeat) and contacted him, he went above and beyond to help us to claim a new turf from the turf company and have it replaced. He even warrants his workmanship and the new turf if turf damage does happen again. He is always accessible and take pride in his work. If you are seeking a great landscaper to perform your project, check Lorenzen Landscaping, Inc out. His quote is very competitive.

I do not have enough great things to say about the Lorenzen Father and Son Team! Not only were they extremely professional from my initial phone call, to my bid at my home to the signing and installation! I am so happy with my Pavers and Walls plus Succulent Waterless Landscape Area Garrett created. I just love being outside my house now! Thank you for all of your patience with me and making my house dreams come true! Highly recommended and next time I want to add on a few bits and pieces around my house I will be calling them.

I literally met with ten different contractors and non-​contractors for a 15×16 deck, paver patio, cement or turf, whichever was the least expensive. I had a small budget for the project and I had no idea what to do with my bare backyard but I had to do something — and quick. My dog was tracking all the dirt from the yard into the house.
They all quoted me about the same price and I was getting disappointed and tired of the process. I almost canceled my appointment with Lorenzen Landscaping and I’m so glad I didn’t. I was a little surprised to answer my door to see a young man saying he had an appointment with me. I thought he was sent to take measurements and find out what I needed. It turned out he was the owner. I explained what I wanted and I was impressed with Garrett’s ideas and passion for his work. He came prepared with samples of pavers and turf and showed me several photos of different jobs he had done.
Garrett was the only person who came in with a vision of what my yard could look like. He suggested the pavers, getting rid of the black rubber border around my flower bed and doing a matching paver border, installing the turf that I wanted for my beloved dog, and cleaning up and sealing my existing patio. I hired him on the spot, which is something I don’t usually do. His estimate was extremely competitive and right within by budget.
Communication was great throughout the entire process. There was a change order for additional pavers that I didn’t factor into the project but it had to be done. Besides that, everything went smoothly and the project was completed on schedule, in spite of the inclement weather. Garrett has always been available and replies to inquiries in an expeditious manner. I’m so thrilled about my backyard I am now excited to get some improvements on the front yard as well!

It pains me to write this review as Ron is really a great guy. That said we contracted Lorenzen Landscape to plant a hedge consisting of 35 trees a DG path and install new pool tile and copeing around our pool irrigation included.
The DG path is fair at best. The hedge is just okay. Irrigation fine but the literally destroyed our pool which now requires a full re plaster. The new tile is falling off only one month later. Ron has attempted to make it right by having a pool remodeler come out California Custom pool. But they no showed and never returned the call to see what happened.
Will likely result in us paying for the re plaster and attempting to settle with Lorenzen. Insult to injury they used our pics on their website AVOID LORENZEN LANDSCAPE.

I had Lorenzen Landscape do a project that started in March of 2014 and was suppose to be completed in 60 days from the start of the project, at least that’s what I thought the contract stated. The entire job was not completed until June 16^th of this year. For the first couple months Garrett only had 2 guys working around 2 days a week saying that he had a few guys leave and he was undermanned. This was understandable but he would still show up ever few weeks asking for more money for materials, payroll, etc. Once I paid close to 75% of the contract and only had 30% of the project was complete. I began to bring this issue up to him and he would assure me that they would finish within the contract deadline. After raising my concerns to him about completing the contract on time and that it would be a breach of contract if he did not by the time specified, he stated that it was only an approximate date and they did not have to meet that deadline.
Regarding quality of work. I had Garrett put up a block wall around 120 LF. He stated in the contract that there would be a 2ft footer and the wall would be fill with concrete to ensure stability. After work I notice that they did not redo the footer for the block wall they demoed. They drilled in to the exist footer installed rebar and pored concrete around it to secure the first layer of block in place. I asked Garrett about this and he said it would be fine since it was not a retaining wall. I thought this was a weird but let it go. Once they finally completed the wall they needed to fill it in with concrete. I brought this up many times to Garrett and he said that they would complete it as soon as possible. I came home from work and my neighbor told me that they fill the half of the wall with dirt and rock debris from demo and just put concrete on top. My neighbor is retired and has always looked out for me when contractors are working on my house so I trust him. When I confronted Garrett about this issue he said that there may have been some debris in the wall but it was mostly concrete.
While some of his guys were doing the wall I told him, I was having a guy install a pergola and wanted to know when it should be done. He told me it need to happen within the next few days to stay on schedule. I asked him how much he would charge me to do the pergola. He gave me the price but I wanted to have corbel cuts done to make it look nice. Garrett told me it would be an extra$ 500 milling fee to have this done. I agreed and gave him the go ahead to do it. Garrett stopped by my house and asked for a check to cover the material for the lumber and said they would start the following week. I gave him the check and they did not start the pergola for 2 ½ weeks. I was upset do to the fact that said it was an urgent thing and the footers were not started until 3 weeks from the conversation. Ron the father was in charge of doing the pergola, I came home one day and noticed that it was all finished. I also noticed that it did not have the custom corbel cuts they charged me a milling fee for. I was about to call Garrett when he called me and said that they were going to do the cuts on site. They did a 45% cut and still charged me $ 500 for it. I also asked about staining the pergola and he told me it was going to be an additional $ 400 for this. I told him no thank you I thought it was included in the price of the pergola. Again, make sure everything you talk about is written in the contract. There were many other things that went on but I do not have the time to write about them all.
On the last day, Garrett was doing touch ups on the 1300sf of pavers and synthetic turf. He still had a few line items on the contract to complete but asked if he could deduct them from the contact, out of just wanting him to be completed and leave I agreed. The items he did not complete were: installing electrical for the pergola, transplanting existing plants in front yard, transplanting plants and putting river stones in the atrium we have. He had a list of extra items he charged me for that were not discussed until the work was done. He said that he would give me the river stones anyway like he said he would do from when he took on the project. I called and emailed Garrett about this and he would not reply back to any of my attempts to contact him. Again make sure everything is detailed and written in the contract.
Again, the overall look of the work is good but it comes with a price.