Lo Lo Callisto

Thank God i was not the only one with a bad experience! After shopping here last week that would be the last time I spend my money there. First of all the older white lady did not greet at all and when I got to the register to pay for my stuff I asked her if they had any more location besides that, mind you I traveled from the LA area. She named the areas and said maybe you can check the sales racks there too. Yes I did purchase an item from the sales rack but that doesn’t give her the right to discriminate or say such a thing. Why couldn’t she say, yes check out our other shops. I have no idea why she works there but I hope this gets to the owners that she has no type of customer service and that i felt highly discriminated from that comment. A shop without great service does not deserve my money, sale or no sale I could of taken my money somewhere else!

I was shopping with my daughter while waiting for a movie last night. The saleswoman was so inappropriate I couldn’t believe it. I have never been so offended in a store where I was planning to spend my hard earned money! I had 3 tops, a pair of shorts, and a necklace that I was intending to purchase, and I put them all back and walked out. I hope someone with some authority reads this. I will never return there.

Some cute clothes, but the customer service was repulsive. An older blonde lady had seen my friend pick up a necklace, she liked and intended to buy. Apparently that Lady worked ther, she then pointed to the spot on the table that the necklace was at and questioned my friend on its whereabouts, as if she had intentions of stealing! Really Lady!!! If this is how she treats customers, then how does this place stay open? The owner should be ashamed. If she was the owner, YOU SHOULD BE ASHAMED. Our visit was on Sunday March 8^th.

ONE STAR TOO MANY!!!
I’m not surprised to see such poor reviews here after walking in Lo Lo Callisto yesterday and experiencing for myself!
Went in with my friend, we were looking at clothes and accessories and shopping as usual, (what women do!) I picked up a necklace I was planning to purchase, walked to the other side of the table where my friend was and I set the necklace down in front of me on the table as we proceeded to try on other pieces.
All of a sudden a lady who I think worked there, said rudely from across the table, «What happened to the necklace that was here? I didn’t see where it went.» As I was clearly in shock, I replied ‘its right here on the table.’ She responded, «Are you going to buy it?»
I have never been so rudely accused of theft while innocently shopping and with the sole purpose of buying silly, overpriced, costume jewelry! What a joke!
If you don’t want customers to touch or try items on, please have them locked in a case or clearly have signs stating so. Don’t disrespect good people and you probably shouldn’t have a store open to the public if you can’t deal with normal customers touching your merchandise.
I called to get the lady’s name and Kimberly who answered today said she didn’t know who was there yesterday?! I don’t know how true Kimberly was but Lo Lo Callisto is nothing but a joke! Nothing but LOW STANDARDS there!
Will NEVER shop there again!

Nothing special to be found in this overpriced boutique. With some many boutiques with equally or even prettier clothes than there just nearby and in the same row, I would not bother too much to get anything from here. I haven’t experienced the bad customer service that others have, but it is just not attractive enough for me to spend that much money, plus the girls working at the stores next door are really amazing and no questions asked if you are there just to browse.

Not surprised at all the poor reviews, when I asked for an item that was in the window on a mannequin the response I got was, «The last time I undressed a mannequin, they never bought!» Very poor Customer Service Skills, id like to know if she was the proprietor or an employee!

The clothes are very cute here, and they are a little pricey. The price wouldn’t really matter that much if they employees weren’t so rude. They hardly ever acknowledge you and they are very snobby. I won’t be going back there again.

I was waiting for my sisters to get out of a move at Del Mar Cinnepolis so I was wandering the shops below. Lolo caught my eye with its spacious boutique and colorful clothes. I loved the styles in there and the affordable prices. The feel of the fabric for the clothes were soft and were quality. The tall, blonde woman (possibly the owner because she certainly knew her merchandise) was lovely. I asked her opinion on a skirt and she was great. I ended up purchasing a cute little color block bag (have received tons of compliments already when I wore to dinner) and a striped skirt which I cannot wait to wear this spring/​summer. I will definitely be back again!

Out of bags, out of personality and fresh out of customer service!
The door was open, girl working the register (texting), woman arranging clothes and bringing up new merchandise. The place is obviously open. Right… Right! I’m going to give the texting blonde the benefit of the doubt and assume she could not hear my 3 children singing their Valentines day song and their version of Little Orphan Annie’s tomorrow song, so I said «hello». Then and only then did the «I hate my life teenager» peer at me through her bangs. Then looked back down to continue texting! The words «Why you little (bleep)» actually came to mind…
I almost walked out of there. Probably should have but the tops were so cute!
So. I did what any responsible mother would do. I told my kids to keep practicing their songs at full volume (strive for perfection ;)). After-​all no one was really there, just the moving mannequin’s of Lo Lo and me, the shopper who wasn’t really there either.
About 15 minutes later as I continued to shop, my arm was feeling a little heavy because I had a total of 11 pieces of clothing hanging on my arm — dresses, tops, shorts, skirts. Not once did either of the ladies ask me if I needed help, a dressing room or perhaps another hand. Umm. Ok. Rude!
Over all —
The clothes are beautifully displayed, nice open space, decent selection, colorful and very inviting. well. The store itself is inviting. Not the staff/​owner/​manager whom ever they may have been.
Note —
***I had to double check my receipt since the teenage girl asked how to subtract on the calculator (fail)! **

Nothing irks me more when I shop in a store with lousy customer service.
I came in here yesterday afternoon looking for something new to wear to some parties I’m going to this weekend. I found some super cute tops and wanted to try on two pieces, but the one girl that worked there didn’t acknowledge me or the other girl shopping.
This boutique is very open with its layout, the racks are all lined along the three walls in the store with the center area lined with tables that come up to your waist to check out the merchandise, so it makes it really hard to avoid any interaction with the customers.
I loved the stuff they sold in here and I really wanted to try on the two pieces I would have bought, but after walking around to see if the girl would at least say «Hi, can I get you started with a fitting room» but it never happened, I decided to put the tops back on the rack and leave.
Customer service goes a long way in the retail world. If you would simply acknowledge your customers with a simple «Hi, welcome to _​_​_​_​_​_​_​_​_​_​.» instead of pretending we’re not there when I’m just a few feet away from you, then maybe I wouldn’t be irked with yesterday’s experience.