Greater San Diego Air Conditioning Company

Their vehicle has DAMAGED MULTIPLE CARS in my neighborhood, including my car! Their large, white van, with license plate 7V04474 has damaged the front bumper and back bumper of my car while parking. I saw this happen once with my own eyes, and no one at the company would return my phone calls! This vehicle has also blocked driveways, taken up multiple spaces and parked in red zones here in the neighborhood. Rude!

Worst service from start to finish. Multiple problems from scheduling to damage and clueless work. I lined up the job with one person. I waited to get a call to schedule the work. Several days later they contacted me to see if I still wanted it done. In the meantime many hot days had passed and I thought I was waiting for the parts. They had not even started ordering the parts for my job. I will never use them again. Did not replace insulation layer in my drop ceiling, just left it piled up in some areas. Good thing I checked it. Most people would not even know that the insulation was not put back and then be left with an inefficient system. Left ceiling tiles damaged and out of place. Did not provide temporary coolers as arranged and vented the hot air back into my office when they finally brought the temporary coolers. My new air conditioner had a leak when they first installed it. I had ductwork come loose. On inspection the tech let me know but was not going to simply put it back on. He wanted to write up a work order for later when it was simple to put back on.

I had called on 11÷5÷13 to get a commercial air conditioning unit fixed the technician came out and said it was a faulty wire we paid 275.00 for the repair. We did not run the air on the 6^th when we turned on the air on the 7^th it was not working so we called them back today 11÷7÷13 to re-​fix it now there telling me they want another 575.00 to fix the thermostat that they did not even mention was bad 2 days ago. If there not standing behind a repair done 2 days ago why would I pay them more

I’m sure it’s a decent HVAC company that provides adequate service to their clients, but as a short-​term former employee, the owner doesn’t give a crap about their employees. Lots of high turnover among employees because the owner doesn’t care about employee morale. The Office Manager who will remain nameless is so unprofessional — bullies the employees and talks crap about them. She is obviously a very unhappy person. Others complain about her but yet the owner does nothing. Worst company I am ashamed to have even admitted working there!

I don’t know why all the bad reviews, but I’ve had nothing but good luck with them. Granted, we are all human and things don’t always go according to plan, but that is to be expected. Those who write expecting perfection all the time will always be dis-​satisfied. That being said, I’ve dealt with these guys for over 8 years now and just about every problem I’ve had has been fixed. I’ve always gotten a prepared quote, never above estimate, and they’ve always sent out the technician I’ve asked for (James). He’s great to work with, and knows these systems inside and out. I would most definitely recommend these guys, they do quality work.

As the wife of a former employee, I’ll have to say this company sucks. Their business practices are unethical, their technicians are unprofessional (one of the main reasons my husband quit) and they are all about taking shortcuts to save a buck. Businesses in search of an HVAC company that will take care of you, beware!