The Disability Help Center is wonderful. If you’re looking for help, advice, or just someone to answer a few questions then make an appointment, walk-in, or call them. Their team is knowledgeable, patient, and empathetic. I highly recommend the Disability Help Center.
Will W.
Place rating: 1 San Diego, CA
Don’t waste your time, I should’ve listened to others and done the same. If you want real results, I suggest going somewhere else. I wasted my time and I hope that you don’t make the same mistake.
Rylee D.
Place rating: 5 San Diego, CA
I stopped by the help center and was helped with a high level of professionalism and knowledge from the staff! These people are awesome
Koko S.
Place rating: 1 Buckeye, AZ
DONOTUSETHEM!!! VERYDISHONEST!!! My case was not hard. It took one year to get approved. Also social security never denied me. When I first called in I was informed that they help people with low income. Me having no income since I could not work at all my first case manager said she, Rosie, that there is no fee unless we have to use a lawyer in which there is a 25% fee(which would be if I was denied, which I wasn’t). When I got my approval letter a year later I noticed social security stating that there is a chance the«attorneys» can only get a specific amount. I called in to speak to my new case manager, Ruth, who informed me that yes they would be taking a fee. I asked that the fee amount was she looked in my file and said 10%(told two different things now), since they didn’t have to fight it. I thought they did help with paperwork, so 10% is fair. I called in today, 10/20/2015, and I was told now 25%. Ruth also stated that should be never say 10% even though she did, and I documented it. Apparently that doesn’t matter. I trusted them, should have recording every conversation I had with them. Ruth also had the audacity to state that I was trying to rip them off. I originally called in to just get an update if they received their 10%. IFYOUAREGOINGTOGETCHARGED25% GOTO A REALATTORNEYTOHELPYOU!!!
Andy B.
Place rating: 1 La Mesa, CA
Poor service all round. Kathryn would pretend she never got emails or phone calls I left. When she ever did call back she would invariably ask for information that I had already given her. It looks like she has now left but is anyone checking her emails? Of course not. Did they let me know she had left? Of course not. Now they have their check they cant be bothered answering any questions. It should also be worth noting that they imply their help is free which of course you will find out it is not.
Anthony S.
Place rating: 1 San Diego, CA
Ok, the reason I call this law firm is because I seen a good review from what appears to be a veteran. Well I took the review at face value and made the call. When the nice lady answered the phone. I ask to speak with a accredited VA attorney. She proceeded to tell me that that I need to call another number and gave me a gentleman’s name. I thought to myself. Hold on… I then asked. Is this person your referring me to a part of your law firm. She attempted to dance around the question and stated that he a great resource and she was instructed to pass on his information. I say, I understand so what law firm does he work for??? She then told me that he works for County Veteran Service Office. I say, interesting again because I was looking for an someone not associated with VSO. So I did what I think most would do. I jumped on the internet and proceeded to look this person up. Guess what, I could find anything on this person they were referring me to. I thought that’s strange, why isn’t he listed as practicing attorney anywhere? So he probably is a great person to represent a veteran, however I was looking for someone that I could at least find something about them. Only thing I found was that the person works for the VSO. The reason this firm got 1 star from me is they advertised they take on veterans cases. Since I wasn’t able to speak with an attorney and just an office person. I feel a little bait and switched. I’m a veteran looking for an accredited attorney with a law firm. Someone who is listed under a law firm. Nothing against VSO, they’ve helped many of veterans. However I expected to speak with an attorney hear because the review prior stated they were helpful. They being the law firm. Tell me, what they penalty for a bad referral??? Who pays for in the end??? The veteran does with wasted time and effort. Ok, I followed up on they’re referral and the person wasn’t an attorney. He is a VSO rep and I called specifically for an attorney. Maybe, the lady miss spoke… however that’s my review. Moral of the story here. If I call and ask for attorney do not refer me to a person that is not an attorney. :(
Toad m.
Place rating: 2 San Diego, CA
Poor communication resulted in a big wAste of almost three years. And their informing me of denial AFTER the appeal period had passed is symbolic of their level of professionalism. Potentially they could work out — wouldn’t count on them much more than you can count on paying rent with the trifecta daily double at Del Mar this summer! They opened a branch in north county and never told me nor transferred my info to anyone new. Prior to this: things were going swell. I would keep your guard up if you use the services here.
Tom M.
Place rating: 4 San Diego, CA
i called them about a year ago & they were very helpful with info on my Veteran’s Disability Benefits. The guy I talked to went to law school & worked for the VA processing VA disability benefits for a long time, if i recall correctly. He was articulate, intelligent, caring, professional, very knowledgeable & I appreciated his straight talk & empathy. I highly recommend this place. I highly recommend NOT going to the DAV& the other Veteran’s Benefits helpers in the Mission Valley, as they are incompetent, under-trained, over worked, not that educated, swamped, tired, & although they were respectful to me I have seen them snap & mishandle other veterans.
Adrienne D.
Place rating: 5 Tempe, AZ
I live in Arizona and I’ve been trying to assist my multiply disabled brother SSDI. They have been helping me every step of the way over the phone, and provided me with good emotional support as well. I’m thankful that I can use Disability Help Center instead of paying for an attorney. Thanks!
Pancho Julio Chico R.
Place rating: 1 Escondido, CA
I went to this place for help. If anyone else goes here, I suggest you take a dictionary and show them what the word help means. What a waste of time!
Gail P.
Place rating: 5 San Diego, CA
Is there an elder or someone in your family that needs help from the Social Security Administration? Before you head down to one of those bureaucratic nightmare Social Security offices, best to line up all your ducks in a row at the Disability Help Center. FREE Disability Help is offered here, by appointment. Yes, that’s right-applications, appeals, and even help with preparing for hearings before an Administrative Judge can be had here. Whether it’s SSI or SSDI-the employees at the Help Center know all the ins-and-outs. You want to be careful filling out the paperwork to apply for aid because one wrong answer to a specific question on the application can be an automatic denial and more headaches for you. They even have a specialist on board that knows all about Veteran’s Benefit programs and this specialist is a former Decision Review Officer with the VA! If you have been denied your Veteran’s Benefits or deserve a higher Disability Rating, come see him for help. I visited the office to help a friend who was applying and was very impressed with all that they do here. The non-profit Help Center offers all the tools needed to get the benefits due you. Don’t make the mistake of filing on your own for the first time, appealing a denial, or preparing for the Administrative Judge Review. These advocates at the Help Center are right here to help.