Dent and Scratch Pro

I took my Santa Fe this week for a body/​bumper scratches and dent repair and the service I got from JR was absolutely outstanding!
The damages were completely removed and the job was done in a friendly, timely and professional manner.
I’ll definitely recommend anyone who asks for a dent and scratches repair shop.

Competitive pricing, great service, perfect job. They even offered me a ride. Very happy.

Reached out to a number of shops for quotes to fix my car after scraping up on a pole. Not only did they quote the lowest price, they were the only ones to offer me an alternate (and WAY cheaper) solution. Really nice people, fast & did an amazing job on buffing off all the paint I collected from that pole. 5 stars all around!

Great People!
Great job!
Great Customer Service!
Saved me a bundle!
Winning!

I had some scratches in my BMW Z4 bumper. He provided me some options and recommendations on how to proceed with it. The outcome was great. Reasonable pricing and he got me out in 15 minutes as promised. He got my business and would highly recommend his shop. Thanks, JR!

Had to repair a big dent on passenger side of my car which prevented the door from opening all the way. Sent JR pictures of the damage and he said they could fix that quickly. It was an older beater car, so I did not care about the paint and finish, just wanted the door to open properly. Took it to Dent and Scratch Pro during lunch and the repair was done in 10 minutes. JR gave a generous discount on the work to get under my budget and I couldn’t be happier!

After my sister back into my car, I took it to JR for a quote. He was professional n easy to work with. He removed the dent n re-​painted my door n got it done early. Great guy n easy to work with. :-)

My friend backed up into my BMW and left a pretty big dent on the front right of the bumper. I did not think it would be possible to recondition the bumper and would have to get a new one. Brought my car into 3 different body shops and by far this place was the BEST! JR was very knowledgeable and honest. He was straight to the point, knew exactly what had to be done, and gave me the best deal. I was still skeptical because the damage was pretty bad but when I came back to the shop and saw my car I was amazed! He did a great job could not even tell any damage was there before. It looked like a brand new bumper! I would diff bring my car back here again for any repair and refer my friends and family to come here. Great place!!!

There are some small dents on our rental car and they can help us to make an urgent and in-​time appointment with a reasonable price! After we arrived, they even suggested us that we don’t need to deal with the so tiny dents, so we saved money! Finally we use 3M scratch remover from Amazon to deal with the problem in order to pass the car rental company.

I needed quarter panel and rear door work done on my 16 wrx due to getting keyed. I called my usual point of contact, but he only works on bumpers and recommended Jr over at Dent and Scratch Pro. I sent him pictures of my damage, got an estimate, and it was simple as that for the quote process.
I was going to pay in cash for everything, but my insurance agent recommended me to file a comprehensive claim since the price was well over my deductible. I texted Jr changing my mind going through insurance, and he was okay with it.
Due to scheduling restraints and going to Australia for a while, I texted Jr with additional changes, he was still okay with it. He still treated me as a customer that he was expecting, instead of blowing me off like other body shops. The communication was clear and concise, and finally after a month of planning I brought my car in and got work done to it. Best of all he always remembered who I was even as two weeks went by with no contact.
Everything on the inside looks professional, and being in IT he has the latest tech and uses a mac to process everything.
I got my car back a week later right on schedule even with holiday delays, paid my deductible and off I went. The car looks good and it’s a job well done. Only thing that sucks is I can’t wash it for a month. Investing in a dash cam now, I hope that asshole who keyed my car gets caught and karma hits him back with a ton of bricks. I work hard and pay for my toys, and my car isn’t even a beemer.

I brought my car in after extensive bumper damage from a hit and run. I was very stressed out about my situation and J.R. (owner) immediately made me feel so much better. His knowledge about dealing with insurance companies was very helpful. Also, as a female I worry about being ripped off for lacking any knowledge about repairs etc. His energy was positive and honest. He even asssited me with driving my car to the rental shop. He waited with me until my rental was ready and assisted me with transferring my child car seat and personal belongings into my rental. He assured me that he would take awesome care of my car. (BTW, he will Über/​drive you back home and help you out if you come to the shop solo)
After less than a week my car was fixed like brand new! He couldn’t have made this process any easier! Thanks so much to J.R. and his team for making my life so much easier! I’m one happy lady! Please take your vehicle in to his shop if you have any scrathes or dents! Its right off the 15 freeway and is located in a convenient location! His shop is very clean as well. Thanks again, J. R!

JR and his team at Dent and Scratch Pro did an amazing job on my car today repairing the damages to my front bumper.
They were able to repair the huge dent and remove all scratches on my front bumper. In addition, they repainted and polished my bumper, which made my car appear brand new again. I left my car at their shop first thing in the morning, and was able to pick it up later in the afternoon.
JR is a top notch guy that does quality work at a very reasonable price. His customer service is excellent. He is articulate, professional, friendly, and obviously a master at his craft.
I would highly recommend Dent and Scratch Pro to my friends and family and wouldn’t hesitate to call him again in the future for any bodywork needed.
Thanks JR!

I discovered a few small scratches on my car and wanted them repaired. JR did a great job, quickly. will definitely bring other business in this direction

Knowledgeable, great communication throughout the process, and a very fair price
I have a highline, and backed in to a pole. I got 4 estimates, and after speaking with JR, and his knowledge and approach to the dent and back up light bezel replacement, I’m very glad that I chose Dent and Scratch Pro. JR has worked at a dealership for many years, and has seen enough auto body damage to distinguish between a major repair and a complicated, but smaller fix. He communicated with me throughout the process by text and phone, gave me other options along the way, finished on time, and polished the whole car.
The repair is perfect, with an excellent color match, and OEM parts. I really recommend stopping by his shop for an estimate. There are several body shops in the area so you can get multiple estimates done in one afternoon, but I very much recommend Dent and Scratch Pro and JR.

Highly recommend this place. Sent JR a picture of the damage via text and got a response within minutes. Reasonable pricing and quality work. The guy even gave me a discount, couldn’t ask for better service.

HIGHLY RECOMMEND JR and his team. They get the work done on the schedule they promise, at the estimate they provide and offer suggestions to save you money in the process.
I had considerable damage to my Lexus RX-​350 (called Lucy), and thought it would cost a small fortune to fix it. JR walked around the car with me and pointed out the areas that could be repaired with a detail job and those that needed more work. Even on the big damage, he always gave me less costly alternatives. He started the job exactly when we scheduled it; and completed it at the scheduled date and time. After three days she was repaired, painted and detailed to look brand new. Probably better than brand new.
Thanks JR for showing Lucy Lexus a lot of Love!
PS: And ladies… they have a super clean waiting area and bathroom!

JR is a nice guy who listens to his clients and he works with your price range. To be honest I came in there all sad and he started working with me right way. After getting my car fixed, I feeling confident about the way my car looks because he did a wonderful job. Although I do need to go back next week and get my paint job, It still feel like everything looks good the way it is. Also I will came back here just to see if he can work his magic with my front bumper. God bless him and his store.

JR did an absolutely fantastic job fixing the dent on our Honda Accord (see pictures). He was able to pop the dent out massage the panel back to look nearly perfect. Only a trained eye would be able to see the slight beveling where the dent used to be. Cost was $ 250 in cash, the same as the estimate given to me via email.
We also had some metal panel paint touch up (looks alright, but I’m told that is the norm). Plus, we opted to get the entire rear plastic bumper resprayed ($ 500). For this job, I communicated with JR via text message. JR sent over someone different to do the respray work. Not a problem, but I was a little bit surprised at first as JR did not mention a different person. JR’s colleague, however, was very kind and worked diligently. The final product was nearly perfect. We were given the option to have it polished after the paint settled in. Well, it took two months to finally find a space to finish the polish. This is due to two reasons. First, JR rarely does jobs this far north in the county (Oceanside). Second, I didn’t really hound him about it, since the car looked 99% perfect already.
Once all was said and done, three appointments later (dent, respray, polish); JR and his team did a fabulous job that costed me a fraction of other quotes plus I never had to leave my own home.
I would very much recommend this business. My only knocks are on the timeframe and some of the lapse of communication.

JR worked on my 2011 Equinox, the dent was small and he got it look okay from a distance, but close up it has a bunch of small dent marks. told me in order to get a smooth finish I would have to have body work and paint done. Charged me $ 150 I would not recommend.
6÷20÷15 Found a big hole in the fender liner which has to be repaired, since excessive water will cause the inner fender to get rusty easier.

Had a recent fender bender — my friend opened her door into the car parking next to us leaving a decent dent. I was super embarrassed, but knew services like Dent & Scratch Pro existed. I promised to get the dent fixed right away.
Come to find the owner of the other car was actually flying out the next day. I would have to work with his friend to get this resolved. No worries.
I found JR on Unilocal and he took care of everything. He understood the situation, and gave me a good feeling about making the owner happy. I was concerned that after the repair they might not be happy. I was wrong.
JR texted me before, during and after the repair. He said that the owner’s friend was actually a body repair guy and that even he was happy with the repair. JR even took the initiative to ask the owner’s friend to sign a document stating that I would no longer be liable for the damage. Sweet.
Truly a pleasurable experience, especially considering the circumstances. I would not hesitate to use Dent and Scratch again and again! Thanks JR!