San Clemente Yellow Cab

Absolutely the worst cab company I’ve dealt with.
I called for a ride, which they said would be there in 30 minutes. After waiting 45, I called to see what the hold up was. They said they couldn’t get anyone out near me (which is weird to me since I was in San Clemente, which is in the name of their business, not to mention that taxis are capable of moving from one place to another) and told me to call some other company.
How rude can you be? How can you let someone sit on the side of the road waiting for a ride for so long, then not let them know you aren’t going to do your only job in life, which is to pick people up and take them where they need to go. Seriously, that’s your sole purpose in life as a cab company. I feel bad giving you 1 star, since it makes other businesses that get 1 star look bad. Too bad Unilocal won’t let me put less. It would be more accurate to give you 1 :-(and 2 middle fingers.

What a mess! Three 50 something women wanted a 4 mile ride to shopping and food. When I called Yellow Cab, they called when they arrived and off we went. Getting back to the hotel was a whole
different story. They never gave us the «arrival call». That didn’t matter since we were there and ready. They never got us. Bottomline: hour wait, five calls to a curt dispatcher, and a poor overall experience.