CVS Pharmacy

So glad to find this particular pharmacy. The store on Gellert was short staffed and could not get to my long awaited refill until the afternoon. Within two hours my medication was made available at the Bayhill CVS. I also noticed how friendly and courteous the staff were during my very short wait in line. Even John, the staff who initially took my phone call regarding this same medication was very helpful and friendly. I could even feel the good attitude from his voice. I highly recommend this store

I’ll call once and get someone very helpful. I’ll call another time and get someone so rude and I know they’re not even checking the computer. They really need to have the manager stand where they can hear but not be seen. There are so many experienced polite competent people looking for jobs. She should be written up!

I am so irritaded. I dropped of an RX with Karen at the pharmacy. She not only did not put my information in, she put it under the wrong person. When I mentioned I drooped it off with Karen yesterday she said she would never do something as not put my correct information in. Then I had to wait 30 mins for her to fix her mistake. Never again will I drop something off here. Not to mention I ended up being 30 minutes late for my doctors appointment because of her mistake.

I come here 5 out of 7 days a week… NO lie! Diapers, hair dye, food, etc. I always get treated with courtesy and asked if i need help. Everyone is friendly and willing to help even if you know what you want, they try to help anyway. The lines can be a wait sometimes but they always do what they can in their power to make every cashier is available. Awesome team here at San Bruno!

Omg worst service ever because if my life depended on this medicine I would have died. There was a man that was coming in for a refill and they took half an hour to do this transaction. It is the worst service ever I recommend you transfer to Rite Aid immediately.

I love this pharmacy. Everyone is really nice and I never had a problem until a particular employee was hired. Keep in mind I have been going here for about 10 years. There is an employee named Vanessa that has a bad attitude and had me waiting around until I stood in line again to see whAt was going on. I had other things to do and was late because of this miscommunication. I also hear her mumble things under her breath about her colleagues which is very inappropriate. If you want to complain about your coworkers that fine. Just don’t do it in front of the customers!

The pharmacist was giving me a flu shot and volunteered his opinions about measures of sterility back in the day. He said that a school nurse would use the same syringe to vaccinate 300 kids in a school by only passing the needle through a Bunsen burner. When I mentioned that you surely had to at least boil the rest of the syringe (the glass and metal parts that pump in and out the liquid) as well, he suggested that you just kill everything by passing the needle through the flame. He wasn’t just saying that this is what they did back in the day. He suggested that this is sufficient.
He may be following current sterility techniques as he was taught for modern times and all of this may not be and issue. I don’t know. But I question his common sense. You are mixing liquids in that thing. You may think that you are only pushing out, but liquids mix inside the main compartment of the syringe. You can’t just sterilize the needle and call it. I wouldn’t trust him as my healthcare practitioner. I don’t think I will return. He is a nice guy, but this is serious business.

To my surprise, I am giving this place 5 stars based on my experience about a month ago. They get 5 stars because when I walked in, I was acknowledged, greeted, given eye contact and was asked for help by literally every staff worker there. Wouldn’t you agree that’s outstanding service? I didn’t really expect that but I got it and they just earned 5 stars, simple as that! Lol!

Phil (I think he was the manager?), was horrible during my shopping experience here a few weeks ago. I wanted to purchase multiple quantities of the same item. He told me that he would limit me to 4 items and that he couldn’t put any items on hold for me. There were no item limits in the ad and they had plenty of stock, so it seemed like he was making this rule on the fly. When I told him that there was no limit in the ad, he straight up said to me «it doesn’t matter, I am limiting you.» Please, avoid Phil at all costs.

I like it here! Seems like I try other CVS’ around the Peninsula and I keep returning here. They have great hours! Beauty items seem to be stocked up most of the time, and there is a great selection of cosmetics.
Cashiers are always super friendly and there is always parking in the front.

Came here and found what I was looking for. This location is at a really nice shopping center. I would come back to this location again.

I had a great first time customer experience here. Super friendly and helpful staff. A line of just two people formed at the pharmacy and a new staff member came over to help. They called other customers by first name. The store is convenient to get to, has lots of close parking.
I’m a refugee from the horrid 24-​hour Walgreens in Daly City (on my last and final visit there, I waited in line for 30 mins while one customer after another, told that their prescription was lost/​incomplete/​unfinished, screamed at the pharmacy staff). So a place this nice (clean floors, smiling staff) seems like it must be in an alternate universe. This is the 4^th (!!) pharmacy in the area I’ve tried, and the only one I’ll return to.

Where have you been all my life CVS??? I grew up in SF surrounded by Walgreens and Rite Aid, (or as I remember, Thrifty hehe). When I moved to this area, I felt I thought I was in drugstore heaven. Oh how I love this ExtraBucks which remind me of winning a jackpot on the slots! Of course I want $ 4 ExtraBucks and 20% on deodorant and body wash. Their staff is definitely a plus! Can you also say alcohol??? :)

Before going on a trip, I picked up a prescription at this pharmacy. When I got to my destination, I realized the prescription wasn’t «mixed» like it was supposed to. It was still in powder form. I had to look for a CVS asap to mix it for me because it was medication I badly needed. Because of this experience, I never went back to this pharmacy.

I like CVS and their extra care bucks system. If you play your cards right, then you can save some dough. As soon as I enter this store, I scan my extra card card and await the coupons in anticipation.
This particular CVS is great because of its plentiful space. It’s not too large like the one in south city, but not too small either so that there’s ample space to shop and not bump into people. The employees are also very courteous. I think management makes them walk around and check in on customers to see if they need help with anything.

After being treated poorly by a manager here, I drove down to walgreens on El Crystal and got everything I needed at a better price. I would frequent CVS several times a week but I have to take a stand and switch my business. I like most of the employees but today I saw that management won’t budge for a regular customer.

Pretty standard CVS. They have some really
friendly employees which is great. But the lines tend to get very long at times and they don’t always call for back up like they should. (I briefly worked at a CVS so I know they should be calling and don’t).

Christmas madness is still here. I’m watching people fight over $ 1.00 tissue paper and bags. There are Hallmark ornaments for 50% off, but I think someone stole them since the boxes are empty.
Fight. Fight. Fight.
Lines are going pretty quickly though.
Thank goodness I came in for detergent and nothing else.

This CVS is big and well stocked. I enjoy their sales that they have, a lot better than Walgreens. they do get you though. by having you sign up for their savings card just to get sale prices. its worth it though.
I also stumbled upon a store in connection to CVS… «H2o»? its a beauty store that reminds me of sephora. they have brands like vincent longo… and other ones. it was pretty cool.

I really think the place deserves three stars, but I’m giving it an extra star for having H20+ in their beauty store. Nice not having to go to Union Square for that stuff.
They truly are a large convenience store. If I’m in the area and I remember I need something, they’re here for ya.