MHN Property Management

The worst company ever period.
They constantly try to find ways to fee and fine you for every little thing.
They schedule inspections and are always trying to get in the house to look for things they can pick apart or harass you over.
You pay a security deposit which should cover most damages if any but they don’t look at it like that they come and inspect and if something isn’t perfect they fine you.
Then they steal your security deposit.
They aren’t happy with your monthly rent they want at least 300 – 400 extra per month in lease violations that they will dig to find something for you to have to pay.
They swing by the house without you knowing they will snap pictures of the property and look for things.
I honestly think they would try to fine you if your dumpster was not parked correctly next to the house.
They send random people to the house with no identification to look at things on the property seems really sketchy.
They always send you stupid emails
The staff is arrogant
I would just avoid these people they will drain your pockets with their BS

This has to be the worst place to try to rent from. I have tried to call Ronnah at least 30 times and never received a call back. I live out of town (moving soon) and my mom went to the office and of course Ronnah said she didn’t have time to call me back because she had to pick up her grandkids. I applied for a home but was denied due to «credit». Of course my credit is not bad. Ronnah had called my husband and told him everything was good just waiting on the background check. Then I get denied and another application is pending on the house. I call to find out what happened in the day and they let me know I should have never been charged because there was already a pending application on the house. Every time I call to get my $ 150 back they say Ronnah will call me back, yet she never does. This is the worst company and I will do everything in my power that no other military use this place because they take your money and run with it…

Worst. Rental agency. Ever. They are unhelpful and impolite as well as terrible with communication. They are only nice until they have your money. And even then, mildly so. Don’t expect to get treated with anything but resentment.
Condescending attitudes from the moment we signed those papers.
You are lucky if you get a maintenance order taken care of within 2 months.
I truly wish that I had read reviews before signing this lease.

First I must say, I completely disagree with the negative Unilocal reviews. I have been working with Keith, Ronnah and staff at MHN since 2009 as they manage my rental properties. Even though I live out of state, they do a fantastic job of managing any of the tenants concerns in a timely manner as well as renting out the properties in a timely and efficient manner. I highly recommend MHN to friends and family!

I saw the one star reviews when I goggled MHN properties and I was curious since they manage a property for me in San Antonio. I never thought to write a review for my property manager, but I wanted something to contrast the perspective of some upset tenants.
My experience as an owner has been excellent. They’ve managed one of my properties for the past 18 months. When I first turned my property over to them there were a number of repairs needed to meet the rental codes: Adding additional deadbolts, blocking pin for the sliding glass door, etc. There were even a few minor repairs which needed to be addressed (dripping faucet, fence mending). MHN let me know what needed to be done and why. Since I wasn’t going to be in town to address those items myself MHN took care of everything using various contractors.
My property was rented a couple of weeks later and the tenant they found has been excellent. I don’t have to be involved at all with the property and feel very comfortable with the level of support their providing my tenant on my behalf. I was in San Antonio over Thanksgiving weekend and went by my property while I was in town. I met my tenant for the first time and she told me her experience had been great. MHN has answered her calls, scheduled repairs, two different sinks had issues. With my approval they scheduled a tree trimming since they noticed during one of their routine inspections branches were hitting the house and damaging the shingles. In order to reduce the expense of the tree trimming they coordinated it with the neighborhood’s brush pickup day so I wasn’t charged to hail the large pile of branches away. They even text’d me photos of how the house looked once the work was performed.
Every month I’m emailed a digital statement including any receipts for any work performed and my rental income is directly deposited into my bank account. Whenever I’ve called I’ve been greeted in a friendly manner and my questions have been addressed promptly.
I thought I would take a moment to address M Renae H. concern about the fence. I’ve been called by MHN about my fence needing repairs. One section had started to fall down, the gate while still functional wasn’t closing without effort some of the boards had warped or dry rotted, so in general the front fence needed work. MHN called me and asked me what I wanted to have done. They presented me with options, I could have a handyman go over and patch it ($ 50 plus materials) and I would probably need for that to happen again on a reoccurring basis since the fence was getting old. Or replace the fence with something that would look better improving my rental value and they would get me quotes and take care of it for me, but they guessed it would be $ 500+. Since I’m still paying off my mortgage I really didn’t want to come out of pocket for the fence. I wanted to see the fence myself and decide. The next time I was going to be in town was a month or two later. My tenant had to wait until I inspected it myself. I really didn’t want to spend the money to replace it even though that was what Keith recommend. The fence repair wasn’t MHN’s decision. They let me know what I was legally required to do, and what they recommended I do. Then it was upto me as the owner to choose. After I saw the fence up close I recognized I needed to have replaced it, but that delay wasn’t MHN’s fault.

I would not recommend, refer, or encourage anyone to rent from MHN Properties. I have to say that this is one of the worst and dishonest companies that we have rented from AND the owner is very condescending. We had a similar experience as the previous tenants and agree that they do very little to maintain or fix any problems. It took months for someone to come and look at the dry rotted fence falling apart around the entire backyard, only for a small section on one side to eventually be replaced/​fixed.
Also, prior to moving out we paid for a professional cleaning service and had the carpets cleaned (by one they recommended) and deodorized and they still deducted those same services from our deposit. We were also charged for «burnt out» lightbulbs after we put brand new ones in throughout the whole house before we left, and for a shower curtain rod that WE bought because there was NOT one provided when we moved in. Seriously?
They will nickel and dime your deposit regardless to how much time and money you put into getting the house to their «standards» as long as they can get away with it.
I would not recommend MHN Properties to anyone. MHN Properties should be ashamed of their business tactics and start practicing some integrity!

If you are a tenant looking for a home, or a homeowner looking for a quality property management company, run the other way. This company is extremely unprofessional, they do not return phone calls, and they take forever on maintenance requests. In the past I’ve had to threaten legal action to get anything done.