Fresh Horizons Creative Catering

Fresh Horizons is the exclusive catering company for the Japanse Tea Gardens here in San Antonio. Their prices are absolutely ridiculous. So ridiculous that I decided to have the reception for my small daytime wedding elsewhere. Their CHAIR rentals after paying an exorbitant location fee was 200 dollars! On top of that, they won’t allow your guests to use restrooms without a «restroom package for guests». This park is owned by the city, they need to make some serious changes. Most likely nepotism. I will never use this company for ANYTHING in the future. It’s just a shame that they are the exclusive catering and event management for this popular city owned park.

I did not have this company cater an event but wanted to share info on bad customer service and business practice… My 11 year old daughter and I rode our bikes (during siclovia on broadway) up to Fresh Horizons as they were selling burgers, sandwiches, chips, etc to the public. Upon departure my daughter asked if she could use the restroom. The nice lady serving the food went to ask the manager who said «no, because fresh horizons is a catering company and doesn’t offer public bathrooms.» I was shocked and asked him if the food they were serving in front under tents was their food. When he replied «yes» I told him that they were acting as a restaurant and should provide a bathroom to their paying customers. He had a smirk on his face and seemed to enjoy being rude and obnoxious. In the end he stood his ground on no public restrooms and we rode over to the nice Valero on the corner. Shame on you Fresh Horizons.

I can not comment on their quality of food, but can comment on the customer service. My event has a small budget, but also has a small expectation for what I get. I call them twice without a call back. I was just looking for a quote or a call saying they were not interested. When, got a call back from Kathy, she told me my $ 1500 would be eating up with just one 5 hours attendant, paper plates, and plasticware, No Food! If you are looking for cater to be able to work with a small or tight budgets, I would look else where.

I chose Fresh Horizons for our business lunch because of the reviews from other Unilocalers and the food DID taste fabulous. They were very accomodating (I kept having to switch numbers on them) and they were even able to throw together a last minute vegetarian meal for an employee. They were on time and set up everything for me so I didn’t have to worry about a thing.
My only gripe was that the King Ranch Chicken Casserole had lots of bones and gristle and several employees commented on this — I can just imagine what would have happened if we had an important client choke on a bone… I emailed the representative I had ordered through, but I have yet to receive any comment. I will probably use them again, but I won’t be ordering anything with chicken!

Fresh Horizons just catered my company party at my home and I have to tell you it was one of the nicest parties I’ve ever been to (if I do say so myself). The food was fab — ceviche bar, tamales, fajitas, salsa bar and cilantro rice. Tiny little desserts topped it off. It was the décor (gorgeous copper service pieces) and wonderful holiday linens. We had 35 guests who raved about the food. Chris the service captain and Chef Joe made it perfect in every way and were at my side helping to keep everything flowing. They even boxed up the leftovers and came back the next day to pick up the remaining catering equipment. Highly recommend.

I went to Michelle H’s wedding and I’m one of the people who keeps telling her how great the food was. I especially loved the pork loin (with a spicy-​sweet sauce) and the fresh rolls, but everything was delicious (and it wasn’t BBQ!). Serving was set up buffet-​style at this particular event, but the presentation was lovely and the servers were top notch. If you’re looking for a caterer, check ‘em out.

Fresh Horizons catered my wedding and their food is delicious! Their coordinator Kathe was extremely helpful and worked with my budget. I still get compliments on the food at my wedding! Every staff member and employee was professional, helpful and courteous. Believe me, I shopped around for caterers, but Fresh Horizons gave me elegant food and décor AND helped me stay in my budget! My wedding was 6 months ago so you know they have to be great for me to be Unilocal-​ing about them at this point.