City View Inn & Suites

We stayed at this hotel he 4^th weekend in October. Bad experience.
We get to our room after a full evening of activities and the tv was not working. We called room service and the lady couldn’t get the tv to work either. She asked if we wanted to move to another room but by that time it was really late and we had all of our stuff unpacked so we said no of course. The lady said to speak to the manager in the morning during our check-​out and that he would offer a discount for the inconvenience. We did as told. However, the manager wasn’t there and the lady at the counter said the manager wouldn’t give us a discount. It seems like there’s a lack of communication between the manager and his employees. We won’t be booking this hotel again.

My husband and I stay here every time we visit San Antonio. The beds are super comfortable and you get a lot of pillows, the towels aren’t the softest but that doesn’t bother me. We never want to get out of the bed when we stay. We love that it’s a small hotel and it’s very clean. It’s kind of off the beaten path but still walking distance to the river walk. We book via Hotel Tonight and the rate is always reasonable and affordable. It’s cute and has modern touches, doesn’t look like every other boring hotel room. Definitely recommend it!

The room was nice.
Bed was AMAZING.
But the location is next to a really shady area. Houses that look condemned, it was also located really close to the haunted house «the 13^th floor. Which is cool.
⁴⁄₅ stars.

I had no issues with the staff or service; the issue at this hotel lies in quality and cleanliness. I’ve stayed in many hotels across the country, and in 25 years I’ve never been more grossed out and disgusted than during my brief stay at City View.
I checked into a room on the main level, and at first it looked ok. As I began moving about the room however, I started finding dead insects. Upon further inspection, I discovered at least three large dead cockroaches under and beside the bed. I called the front desk and asked for a different room, and they agreed.
The second room (also on the ground floor) was not much better. There were several dead insects in that room as well, in addition to about five large dark spots on the carpet (I suspect they were mold spots). To my extreme dismay, I also discovered some kind of mutant fungus growing out of the carpet underneath the AC unit. It made me sick to my stomach to find such an object in a hotel room of any quality. Within thirty minutes of being in the room, the presence of mold, mildew, and everything else related to water damage became evident as my throat became extremely irritated.
The overall cleanliness of the rooms was subpar, to be extremely nice. Corners, crevices, and underneath the beds had not been vacuumed in some time, as I found pennies, wrappers, and filth while searching for insects. My linens had not been prepared well either, as I found hair from another person several different times after crawling under the covers and attempting to sleep. Thankfully the service that I booked the hotel through was able to cancel my second night and refund my money so that I could stay elsewhere. Even if they had not, I would not have stayed another night at this hotel. Needless to say I slept with the lights on.
In summary, this property was simply not cared for very well. I can’t speak for the upper levels of the building, but my hunch is that the property was affected by water damage from the recent flooding in San Antonio. The rooms I stayed in, at the very least, need to be cleaned thoroughly.

This place was incredibly accommodating to myself and my family. Everyone who worked at the front desk for the 4 nights we stayed there was friendly and gave outstanding service and advice. Especially Joe, who checked us into a full hotel on that first night. When everything downtown filled up and charged for parking, City View came through like a champ. This will be our go to place in San Antonio from now on.

Good location, friendly staff. Joe at the front desk was very helpful from the moment I booked the room. Walking distance from the River walk and River Center Mall. One thing that’s on the downside is the parking. Not enough of it. Other than that, great place to stay!

This place was in a really good location. In walking distance to the river walk. It was really clean and like-​new. I’d definitely recommend it! They had free parking and free wifi which was two of the main things we were looking for. They also have an ice machine and vending machine on the floors by the elevator. Very good price as well. We booked with an app on our phone and got a discount, but I can see how they would charge the regular price.
The only bad things I can think of are
1) the curtains don’t close on the window. I don’t know if this is the case for every room, but in ours, the track that the curtain rolls on only went about half way to the middle of the window on both sides. It’s not terrible, but if you’re like me and like privacy it kind of sucks. There was also a bright light outside our window shining in so we had to rig the curtains as shut as we could get them with the clamps from a pants hanger.
The second and last not awesome thing I can think of is that they’re towels are really rough. Like no fabric softener at all. Not really a big deal unless you have a sunburn. lol
The bed was extremely comfy with plenty of pillows. We had our own mini fridge and microwave with a flatscreen tv as well. I will definitely consider staying at this place next time I find myself in town!

This hotel looked nice from the photos provided on the website, thought it’d be reasonable for the price but overall the hotel seemed very okay. The parking space is ridiculously small, if anything, no more than 15 – 18 spots and the drive way to drive thru is extremely tiny. The room service looked like it was done with half effort, bed was only half made, nothing was made neat as it is suppose to. Probably would not stay here again, also our room was placed literally right next to the lobby and requested a different room right at the moment we receive our room key but could not be change or have anything to compensate for this matter. Later we proceed to go thru the next two nights with noises of tv and people walking in and out and talking in the lobby.
Also reported the smoke detector being detached when we first arrived to avoid any confusion but they never looked into this matter. Just full of flaws and sadly not worth the price at all. Aside from all that the bed was comfortable enough to sleep on.

Stayed here for the alamobowl great location! Very close to the alamodome so didn’t have to pay for parking for that. Close to riverwalk and alamo could walk maybe about ½ mile. Seemed to be limited parking but never had a problem parking. Rooms were very nice and clean, staff was always very nice and greeted you, and very reasonable compared to other hotels.

Every review here is spot on. I also got our room on Hotel Tonight and it was beyond reasonable. We stayed there on ¹⁰⁄₂₄. The guy that checked us in was super nice, as was the woman the next day when we checked out.
Everything was very clean, the a/​c unit was not noisy like the much more expensive place we stayed at in Austin the night before. We were very comfortable here.
Hadn’t been to the Riverwalk in many, many years and it was a disappointment — expensive crappy food, but the Alamo was fairly interesting.
I would stay here again in a heartbeat and visit other neat areas in San Antonio instead. I would give another ½ star if I could.

Would def stay here again! I have always been a fan of hotels attached to the Riverwalk but I think this will be our new «go-​to» hotel for the area. Found this hotel on the hotel tonight. You can’t beat the price! The hotel is clean and well kept. Still looks and smells brand new. The staff is very nice and helpful. It’s just a short walk to the Riverwalk (Rivercenter Mall). The area behind the hotel is a little sketchy but we walked everywhere, even late at night, and had absolutely no problems.
There aren’t many food options in the general area — AVOID the Denny’s — but again, the Riverwalk is a 5 minute walk. It’s my understanding they are int he process of reviving this part of downtown.

Intresting place. It had a strange ⁶⁰⁄₄₀ motel/​hotel feel. Building itself was only 2 years old. Parking lot and Lobby is very small. Close to the Riverwalk. Very clean, modern room with flat screen TV. Comfortable stay. Freindly service. I stayed here on 9÷5÷13.

My friends and I stayed here when we came to San Antonio for an event at the AT&T center (two couples). Since the price was so great on this hotel we decided to make a weekend of it and stay two nights here instead of one night at a hotel on the river walk. The hotel was new and clean. The pictures on the website are a good representation of the hotel. We walked to and from the river walk twice (about a 10 – 15 minute walk) and we drove there a few times paying $ 10 for parking each time. There was public transportation near the hotel also. There were lots of people out walking between river walk and hotel so we were never concerned about our safety (Sat night). We found no restaurants except Ruth Chris Steakhouse ($$$$) near the hotel. There were some neighborhood-​type sports bars about a block down across the street. We passed a Denny’s on our way to the river walk. We did hear a few trains during the night — and the hotel is located right on the street– but it was not a busy street, so the traffic noise did not bother us at night. We never had a problem finding a parking place in the hotel parking lot (free parking!!!) The bed was not a «heavenly bed» — but it was not bad either. The only thing that we found unusual was that there was not plastic curtain behind the fabric shower curtain– so the fabric curtain got pretty wet sometimes. Also, the blackout curtains did let a little light in at the bottom. We had a nice view of the Tower of the Americas from our window. There is a cute, old decorated train at the Sunset Train Station– great photo opportunity.

My husband and I stayed here while on way out to points further west. I did not hold out much hope when we initially deove into town off Hwy 10 and went through what looked like a depressed industrial area.
But the hotel is actually on the fringe of the downtown area. You could even walk there if you had good weather and comfy shoes. The famous Riverwalk with all its quaint shops, restaurants and craft booths.
The desk clerk told us they had only been open fourteen months and the place still looked and smelled new. The bed was comfy and the room was clean. I would definitely stay here again if we ever go thru San Antonio in the future.

We only stayed for one night but would have been comfortable here for a few days. It’s a newer place and I really like the fact that it is so small (like 20ish rooms). There isn’t a large lobby or food onsite but it’s not a long walk downtown. We made it to the Riverwalk within 20 minutes. Our room was very clean, nicely furnished with modern touches, and a comfy bed. We always have a hard time sleeping in hotels because of noise but this one is very quite! There is onsite parking which is free, but a super tiny lot with some odd parking spots. The only reason I’m giving four stars is that our room smelled musty when the AC was on. Great hotel for the price, we would definitely stay here again!