Bexar County Tax Assessor Collector

I never thought paying taxes would be an enjoyable experience. The people here are really friendly, patient and helpful. I was in and out of the office in less than 30 minutes.

Came in to renew car registration and was in and out in under 15 minutes. They accept debit/​credit ($ 1 and some change charge) and checks. Be sure to be prepared with ID, payment, valid insurance, and inspection paperwork — helps speed through the process!

When arriving I signed in and got a ticket then realized I forget my proof of insurance in car went out and upon return the door where locked my surprise early the guard wouldn’t open the door or talk to me until he let a customer out said I wasn’t allowed in and, I explained my situation he showed No care or concern telling me to come back tomorrow I asked for a manager 10 minutes later same attitude no care said they go by there clocks even if there wrong not satellite. Sad that government buildings workers can be so rude.

Went there with two different things I wanted to accomplish, the first one a registration was no problem, the 2^nd one the were unable to finish and when I asked hat I need they gave me wrong information. So I already wasted my afternoon and drove 60 miles for nothing.
Make sure you Google everything you need to know before going there as they will give you wrong information just to get rid of you.
Worst of all, they won’t even acknowledge that they gave you wrong information and you are screwed.
So now I have to drive another 60 miles and spend another afternoon to fix the problem that could have been avoided if they would actually know what they are doing and didn’t make up stories.

Tons of people here as always. I’m really not sure why the county can’t seem to make this place a little bigger and a little more efficient. All in all the process is very smooth but there always seems to be a 45 minutes to an hour away when you go. But nonetheless I got my license plates and I was on my way in about an hour good to go for at least another year.

I was in and out of here pretty quickly considering I came at noon on a Monday. There were more than 50 people ahead of me in line but I was finished and out the door within an hour. The security guard is very attentive to everything going on which I appreciated. The staff were helpful, friendly and efficient. To my surprise it was quite a painless ordeal.

Pros
A. The staff is helpful
B. They have a information desk which will tell you the required documents
Cons
A. Their wait time is atleast 30min

fast and efficient. their ticket system is great! this is the one thing that san antonio has got down. wish they were open for like even just a couple hours on a weekend for those who work long hours on weekdays, but at least they stay open till 6:30pm on wednesdays! oh and make sure you bring all the necessary documentation that is noted on their website or in their automated phone message thing. if you talk to a real person over the phone they will probably give you some incorrect info. but overall, pretty flawless experience– as great as registering your car and dishing out $ 118 can be.

Huge terrible line here for vehicle registration. Almost at the door poor customer service when there are so few desks for autos. What is up with this?

I’ll be honest, this was the first time I’ve ever gone to register my car in person. Rumor is Texas is switching to one sticker for both registration and inspection. Both my stickers expire this month and I’m leaving the country in a couple of days. I needed to register my car asap!
After taking care of my inspection first, I headed over here to get my registration. Naïve as I was to the whole process, I expected a DMV-​like wait time with a queue of 50 people packed like sardines in the waiting room. Not the case here! I came in around 3pm on a Monday and to my surprise, found only 2 people ahead of me in line!
I was helped very promptly and the lady was very nice (again unlike the DMV).
Total time spent: less than 5 min.
I’m not sure if my experience is typical, but I definitely will come back if needed!

We came at 2 pm. Came to register my car. Walked in saw a line n told my husband forget it we’ll come back tomorrow. We saw different lines and signs so we kinda just stood there confused because there was a line that had no one in it. So was that the line I needed to be in and wouldn’t have to come back? The guard must’ve seen us two just standing there looking lost. He was so helpful. Told us where to go. From that point we were outta there in 15 min. Thank goodness I didn’t just run out like I wanted to do at first. BTW the line I didn’t want to stand in to begin with was done about the same time I was.
The guard was very friendly. The other staff was very business like. I don’t care, whatever it takes to get me in and out of there and all painless. They could’ve did it all with a frown and I still would’ve left happy.

Very rude customer service here. I understand that it was Monday, but that is not a reason to make people feel incompetent. Sometimes you need to listen to your customer’s needs, Mary Sanchez.

Seriously the best place to renew your registration. Everyone is so friendly! Not only that, but I walked in at 2:15 on a Thursday. There was barely a line and I was back to my car at 2:30! Amazing!

I never thought I’d be writing a review for a tax office, but. .. I came here to get my handicap tag for my car. As one for whom standing is painful, I dreaded the thought of entering into the bureaucracy, standing in line for hours, and maybe not even getting what I wanted. Not here!
You walk in the door and a friendly security guard points you where you need to go. In my case, it was a separate window, with a sign-​in sheet and lots of chairs, specially assigned for the purpose of getting disabled placards or plates. The whole process took about half an hour, because there were several people ahead of me – but everyone was friendly, and things moved along quickly.
Thank you, Bexar County and Mr. Uresti (tax assessor) for a compassionate system for those of us whose physical abilities are compromised.

Me, being the dodo bird that I can be sometimes, completely just threw the little vehicle registration renewal paper away in the trash, not KNOWING that I would eventually need it. My intentions were to renew online, but since there are only 2 days left in the month, that probably would not have worked out so well. My 2^nd resort was to renew at HEB, but I wasn’t about to go dumpster-​diving for that silly little piece of paper.
So… here I am just leaving the Tax office and I am pleasantly surprised at how FAST the service was and how courteous Ms. Washington (the cashier) was as well. Their office was very fresh inside, a plus considering how hot it’s been, and the office itself was very easy to find (located in the same shopping center as Big Lots). The security guard was helpful and the line moved rather quickly.
Minus one star for charging me the extra $ 2, but all in all 4 stars is still something to be extremely proud of :)

The long line is scary but they are fast, don’t bother with renewing online and waiting — simply go to the office, they are crazy fast but make sure you bring a check, money order or cash — they accept credit cards but charge you an extra $ 2

Not my favorite place, but I’m here because I didn’t mail it in in time, not their fault.
I’ve also used their services for vehicle titles, picking up new plates and such.
This process is much better than it used to be, they checked my insurance on the computer, but they still don’t take debit card.
Two stars for using more technology than 5 years ago, but not three until they take debit card like a grocery store.
As for me, I just need to get it done when it comes in the mail!