Leatherby’s Family Creamery

Place is kind of dirty and the wait for my Turkey Club took forever… Probably should have just stuck to ice cream. There’s just not enough staff.
When I I got my sandwich… It was delicious. Good food.

Went here on a Monday afternoon before heading the the airport because our tiny 4yo traveler wanted ice cream before getting on the plane. When grandma is around… grandbaby gets what he wants. :) ***We were in state visiting relatives (American Fork & Provo) and no one in our party of 7 are from there.***
It was empty and didn’t look promising from the outside. In fact, you might even miss it because the sign isn’t screaming ICE CREAM. The sign is simple and faded. BTW — it’s across the street from some IIguana restaurant.
Staff is friendly, inside is a bit of a mess and rundown.
The ice cream flavors are crazy — there’s so much to choose from! The sizes of their scoops are gigantic and for the price you’re paying… it’s a great deal. The malt… you get a filled glass and the metal mixing cup. The single scoop of ice cream is like the size of a CSC (Cold Stone…) Love it. The «SMALL DISH» of ice cream is the size of a CSC Gotta Have It. Their almond joy (something?) is a huge serving of coconut, almond, and chocolate deliciousness. Mud pie slice wasn’t huge like the other things, but still tasty.

Went for dinner here tonight. We were doing our research on the red iguana and happened to see this place close to the iguana on a map… so we decided to go check this out. The restaurant almost looks like its part of econolodge so you could mistake this as a restaurant just for econolodge guests but its not part of econolodge and those who stay at the econolodge and don’t eat here are missing out. my husband had a philly cheese steak sandwich and i had cheese fries. the portions are huge! We went at about 4:30 and they were not really busy but i had a feeling they were about to get really busy in the 5:30−7 time frame. I think this restaurant started in 85 and you can feel the history. The thing they are known for is their ice cream they make their own ice cream and its quite apparent in the names they have for ice cream like play doh ice cream and bubble gum. Beware of the bubble gum as it uses real bubble gum and because its frozen it will slime your teeth. I had a peanut butter fude sundae ehich was also very goodThere were arcade games and gum ball machines to play with but we decided to go

I have traveled the united states over the last 15 years looking for the best french dip, accidentally found it here tonight, awesome. Great food. Calm atmosphere. Great service. Reasonable price.

Sad. I love this place, but it’s gone down hill big time! It doesn’t taste fresh anymore and the last time I went there was a cockroach in the window. Gross I won’t go back.

Ice cream is great. Huge sundaes and not too expencive. They have a pinball machine and some old arcade shooters too. Always a plus. Service was great. Chocolate milk was not so good. They did take care of us and comp it tho. Would be happy to go back for ice cream again.

Ok. So the four stars is only because the fries are underdone and the fry sauce is runny. But who goes to an ice creamery for fries anyway? Ever since my friends took me to leatherbys for my birthday, nothing quite satisfies my chocolaty cravings like this place. It is simply amazing. I do recommend splitting a dessert if it’s your first time. If you aren’t up for splitting sonething, there are smaller portions of some if the desserts but you kind of have to look for them. Fast seating, fast service and delicious ice cream. If you haven’t gone yet, you don’t know what you are missing !!!

The ice cream here is delicious. The portions of ice cream are gigantic. My wife and I would share the junior banana split.
The actual food here is hit or miss. I’ve had lunch here 3x once it was delicious twice it was mediocre.
The last time I went here. I saw a cockroach crawling across the floor of the dining room in broad daylight. If you see a cockroach in the middle of the day in the middle of the dining room. That means there are thousands if not millions in the walls. These creatures do not like the light.
I understand that restaurants will always have issues with pests. It is the nature of the business. But to see a cockroach in the middle of the day means the business is doing nothing to prevent this infestation.
I will never return.

Disappointing. Ice cream was bad. Tasted freezer burnt and not fresh. Service was rude. Go to the real Leatherby’s in Taylorsville. Stay away from this place.

Horrible horrible horrible!
I wish I could leave no star!
Ice cream horrible nothing special
Establishment is very dirty
Service is very horrible
I was told to wait for the man at cash register to help me then when I got there he told the other people to help me and then he took my credit card then checked out person behind me first… Crazy! Anyways if the ice cream would have been good then I wouldn’t have even written a review!
Bad bad bad and very dirty

I am basing this review off the Ice Cream and Service! That is the main reason we went there so I won’t hold their food against them in this review. My brother and I got the Jubal’s cookie concoction — Cookies and Cream & Peanut Butter Cookie dough with Hot fudge. We also got the Ice Cream Sampler with five different types of Ice Cream.
It took about 10 minutes for the ice cream to be prepared and our waiter, the real life JUBAL, was great with service! The best part of the ice cream for me was the almond fudge and the butter pecan. This is a great place to bring a bunch of kids on a summer’s day or anytime you just want some quality ice cream!

Got the brownie sundae. It was seriously so good. I was full but hubby wanted to get dessert. I said I’d take a BiTE. It was too good to give up my half. Yum yum

I stopped by because I was craving a milkshake, and Arctic Circle’s shakes are more like big cups of ice cream. The shakes here are made with classic milkshake mixers, and they do it right-​just your ice cream and some whole milk. I could actually drink this shake from the straw, unlike at Sonic or Arctic Circle. Glad I decided to stop here. It was pricy in comparison, but still enjoyable!

The service was terrible. But we did have a large group. The place was mostly empty, yet it still took them 15 minutes to get us a table. The menu doesn’t really explain how LARGE the ice creams are. We were looking for a evening snack and got so much more! Which would be great if we were looking for something larger. We all had a hard time navigating the menu. No one found where to make 1 or two scoop Sundaes. The flavors were not tasty as described. We will probably end up at Farr’s next time we are in the area.

Came here after a good night out at the temple, came here to finish it off with some ice cream. My reviews are
Black and white 5 stars yummy
Oreo shake 4 stars
Raspberry with a side of Carmel 4 stars
Hot chocolate 4 stars
Pros. They have food and desserts
Cons. Needs to be remodel, chairs are uncomfortable and old.

Great place to visit after a Jazz game. Don’t loiter outside the arena too long though because they close at 10:00 pm during the week. I enjoyed (but didn’t finish) a «small» banana split after winning a game bet but should have ordered the «family» size just because. Live and learn…

The best ice cream I have ever had! Been a loyal customer since I was 10 yrs old and they were in Bountiful at 5 points mall (remember that place?) I am 30 now. The owners are still the same and I love coming in just to say hi when I visit Utah.
I love that they hire young kids. They believe in giving youth a start in the workforce. So yes it will be kids waiting on you but you shouldn’t be coming here because you want superstar service. You come here to relax and hang out with friends and family over a burger and ice cream. This place is one of a kind and I love them!

I’m honestly shocked that this place is rated as high as it is. The service is awful, the food is awful, the restaurant is run down and dirty… I can’t think of one redeeming quality of this place.
We went in last night around 10:30. Since Sammy’s closed we have been looking for a new late night burger place that is close to where we live downtown, so honestly I wanted this place to be great. A couple other groups were there eating ice cream. After awkwardly standing at the «Wait to be seated» sign, we were given to-​go menus and started to look them over. The menu looked decent and I settled on a bacon cheeseburger with BBQ sauce while my girlfriend took a french dip sandwich. We ordered an ice cream dish as well. For whatever reason, at this point they didn’t have us pay.
So we sat down and waited for our food… and waited… and waited… and waited. At least 6 employees were there, all of them doing absolutely nothing. They were just gathered up talking to each other next to the counter. Our ice cream dish came out after about 10 minutes. We ate a little of that and found it to be okay, but nothing special.
At least 25 minutes later our food came out. I have no idea why it took this long. We had a burger and a french dip sandwich and were the only people who had ordered food… it just doesn’t make sense. Here’s the real kicker though… my burger wasn’t even close to cooked through. I’ll upload the picture of it. It was seriously undercooked. How is that possible when it took them so long and they had nothing else to do? It’s not like they were busy helping other people or anything, we could overhear their entire conversations the entire time we were waiting for the food!
So obviously the burger was awful. Even the bacon tasted bad… HOW DO YOU SCREW UP BACON? I have no idea how they did it, but they did. The cheese fries were disgusting. The food was in one of those styrofoam containers and each time I picked up a cheese fry it ripped out a piece of styrofoam with it. Halfway through my meal there were holes in my container. I think they threw in the food while it was too hot, which is hard to imagine because it was never hot while I ate it. The fry sauce seemed watered down and way to liquidy. Same with the french dip sauce.
Here’s the funnies thing though. They brought out our food in a bag, say thanks for coming in, and start walking away. Then I say, «Um…don’t we need to pay for this?» and the guy goes, «Oh yeah… uh they can help you at the register.» They had completely forgot to charge me. If I had seen my burger before leaving the restaurant I wouldn’t have felt bad with not paying, it was that bad. If anything they should be paying me for eating that nasty thing and giving them feedback. So I go up to pay and the guy says, «Would you like to leave a tip for Rodrigo?»…I just about started laughing in his face. Who is Rodrigo? No one ever served me… I wasn’t offered a drink or any other kind of thing, my entire interaction with the staff consisted of asking for a menu, ordering, watching them do nothing for 25 minutes, a guy giving me a bag of food, and then paying… What in the world would I be tipping for? On top of that, that has to be the most odd way of asking for a tip that I’ve ever encountered. I didn’t hesitate for a second, and immediately told him no.
This place is awful. I can look past the old décor, but it’s just dirty. Here’s an idea, take those 6 employees that aren’t doing anything and make them clean it up! Hire someone that is competent enough to cook a burger without giving it to me completely pink! I wish I was exaggerating about how bad this place is, but look at the picture I’ve submitted, the picture doesn’t lie.
I won’t ever be coming back here. It’s not worth the food poisoning risk and definitely not worth the money. Avoid at all costs.

I love the Leatherbys in Taylorsville and was so excited when I found this one closer to home. But they are not the same.
There was one other table there with customers. The place is run down and not pretty. The ice cream was freezer burned and the chicken sandwich I had was gross. It was supposed to be a chicken malibu. This is normally a breaded breast with ham and a dijon mustard sauce. Nope, here it was a boiled (not even grilled) breast with ham and MAYO. Uck.
I have always loved their caramel, so I ordered some to go. Normally they have jars pre-​made, but the employee just walked over to the container that had caramel that had been out all day so they could use it for orders and dumped it into a new jar. I almost puked. If they had been busy and the stuff had a better chance of being fresh that would have been different. But as I said… the place was dead, even though it was mid-​day on a Saturday.
The staff was nice so that is why I didn’t give the place a one. They were good to the kids and refilled drinks etc. I found out later that this location is no longer run by the same family as the other one, and it shows. Too bad.

It’s not a stellar place, when it comes to neighborhood location, or cuisine… But it can’t be all bad, considering that we take our kids there once every few months. The ice cream treats are enormous! And I love that it’s never jam-​packed. My favorite order is: Tracy’s Peanut Butter Cup.