Ace Hardware & Paint

I’ve had better customer service by employees at fast food restaurants.(Nothing against working at fast food places). Talk about being cranky and very short with customers. Plus they were going to over charge me for screen replacements when I brought them there and hauled them in. Luckily I called a brought them or to the ACE in Eagan.(not part of a chain of the same owners) They were extremely nice and seemed happy to be there. Plus they quoted a price half of what I was quoted at the one in A.V. Anyway I won’t go back. Crappy customer service all the way around.

Great local store with a friendly and very helpful staff. I avoid the big box improvement places and with Ace in Apple Valley I really don’t feel like I’m compromising at all. Highly recommend this place.

This place has been here for years and like many and most hardware stores, its like a convenience store away from the «big box» centers like Home Depot and Lowes. Yes, they are pretty much always priced higher, but service is always higher as well. I can rarely recall going into this particular Ace where I wasn’t asked upon arrival what I needed and told to wait so someone could help me find it. Yes, there are occasions when I catch one of the usually older gents that work there throwing me a line of BS, however all in all I’m generally pleased.
They also fix stuff. They do small engine work, last year my snow blower. I’ve also had them cut glass to needed dimensions for certain projects I’ve run into.
This last time I visited they didn’t have what I was looking for, however I did see a couple of other item I didn’t know I needed, for a future project (or not). Regarding not having my desired item, I’m not surprised. I found that only on e-​bay.