Starbucks

This is the first time I have ever posted a negative review, but this is the worst… Starbucks…ever. Extremely slow service, rude and incompetent employees.

Something seriously wrong with the Starbucks. They are slow slow slow. The drive-​through is impossible. That being said the coffee is pretty much like other Starbucks.

From getting my order wrong, to not even apologizing for it, to giving me a green tea latte with so much matcha powder still on the bottom… I was not pleased with this location.

Ten minutes in drive thru. Second car in line. Eight minutes were AFTER I paid. WTF!

who doesn’t love starbucks??? this location is not the best but it gets the job done. don’t complain about drive thru, the whole purpose of drive through is for convenience of not getting ur ass up out of the car and getting it yourself, so for a place that makes ur drink right on the spot why would you not expect to wait??? The baristas in here are totally nice. Not too big inside but that does not stop the laptop crews from coming inside, makes you think who does not have wifi at home…

I don’t know why I subject myself to the rediculousness of this place. #1, how is it legit that people waiting to go to the drive through can back up an entire road. Even if there are parking spots, you can get in the lot bc all the people waiting for the dumb drive through have the only entrance completely blocked. Once you do finally get in the place, they take your order immediately, and then you just wait… and wait for them to get the drive through line down. Today I watched 15 drinks come up before mine and there was nobody in the store waiting but me. It was all for the drive through peeps. HELLO, I’m standing right here in your store and you’re going to put me behind the 50 people waiting in their cars, blocking traffic. When I finally asked about my drink, the girl making drinks totally ignored me and some other person said, oh I think that drink is sitting over here in the drive through line. I think it is crazy that they don’t have a dedicated person making drinks for people that come into the store. Ok my rant is over. I’ll probably end up in this crappy starbucks again tomorrow bc, let’s be serious, it is on my way to work.

The baristas at this starbucks are so awesome!!! People complain about the wait time but really people do you think it’s always their fault? It’s our choice to go through a drive through when the line is down the street don’t be surprised when you wait for 10 minutes.

Slowest starbucks I’ve ever been to. Waited in the drive thru line well over 10 minutes! Ridiculous!

This is your typical Starbucks location. As noted by other reviewers, the parking here is terrible. If you park and go inside you need to be very careful when leaving, as when you are backing out the cars waiting for the drive-​through will be right behind you.
I do like the seating inside, as some spots have a nice view of Delmar and North & South while being out of the direct view of the rest of the room.

This place is a disaster. SLOW is the only way to describe the service. Not staffed properly or with well trained individuals. Then to add to problems the parking lot and drive thru are the size of a shoe box.

I go here about 4 – 5 times a week and the staff is always very quick and friendly. They always get my order right!
The only problem I have is the drive through is hard to turn out of.

There are a few times in life when you feel immediate remorse for the thing you are actively participating in; that’s me and Starbucks.
Seriously, the corporate giant is the only drive-​thru caffeine slinger I can find.

I love the baristas at this Starbucks — who will often remember you or offer their help to customize drinks — but be aware that parking is a nightmare. The traffic on Delmar and North & South makes it incredibly difficult to get out of the lot, and don’t even try to park in the Starbucks lot if you see people in the drive-​thru. As a result, this is a Starbucks that I prefer to walk to on a warm summer day.

This Starbucks is excellent for evening study sessions it’s usually pretty quiet and the baristas quickly learn your name and drink preferences. They are quite friendly even if you aren’t a ‘regular’. This starbucks has pleasant but not overwhelming volume level for their music.
I cannot comment on the service at morning rush times as I’m strictly an evening Starbucks customer. The wifi has yet to give me any problems. Over all good place to grab a cup of caffeine and crack open a book.
Parking can be a bit of a challenge as the lot has perhaps 10 spots in it and a drive thru lane between the parking spots and the store. Street parking is ample on North & South as well as Delmar.

Starbucks is the McDonald’s of coffee shops, right? So, I should probably temper my expectations.
That said, the whole experience is corporate, lame and I can’t wait for it to be over one I’m there.
From the other customers who would push you out of the way to get their Joe 30 seconds sooner, to the barista that mumbles the drink orders as they come up, the need to go there is a useful reminder to never let yourself go to sleep without coffee in the house for the next morning.

Service is always fast a efficient. And my items are always prepared to order with freshness!

Now, I’m going to seem like a hypocrite in this review if you take a look at my Starbucks review for the location in Creve Couer. My issues with the Creve Couer location had to do with not having a larger food selection and not having a drive thru… this U City location has both and I’m still only giving it 3 stars.
While you can get a wide variety of breakfast and lunch foods at this location, the convenience of the drive-​thru is negated by the slowness of the service. This Starbucks location is super near to my apartment so I’ve visited a lot at all times of the day and different days of the week… and it’s consistently slow. The staff is friendly (as usual) but I’ve happened upon what seem to be an inordinate number of «newbies» at this location. That is, a lot of the employees at this location seem to be unfamiliar with their products.
If you wanted to go inside, the parking lot is very small and the location (at the intersection of North & South and Delmar) makes for some problematic driving. When the drive-​thru line is packed, that entire intersection becomes a hazard… seriously.
Still, when I need reliably consistent coffee and I want to get it without parking and going in somewhere, I usually go here.

Great location but limited parking. Lots of drive-​thru traffic. One block west of Hanley on Delmar.

Great service and people! Coffee is good, too ;-)

I like this particular Starbucks because it is open longer then the Starbucks in the Loop is. I believe they are open till 10pm. The service is a little slow but spot on. The employees are also very friendly.
There is ample seating inside with plenty of room to study, read, or chit chat. This Starbucks does not have that claustrophobic feeling when walking in unlike some locations. My only true complaint would be parking. Parking spots are very limited and you might have to park in the neighboring business’s parking area.