Shine St. Louis

If you could give negative stars I would. This company has absolutely no customer service, or service at all, from what I can tell. I purchased a Groupon for a car cleaning and have called multiple times to schedule, scheduled online, sent emails, none of which have been acknowledged or returned.
Luckily Groupon is a stellar company and is issuing a credit due to the inability to even speak with someone at the company about trying to schedule an appt. I would rather clean my car out myself or pay double to a company willing to treat its customers with at least a little bit of respect. My recommendation, look anywhere else, but do not use Shine St Louis, ever.

I bought an interior detail package through Groupon and set up an appointment via the Shine St. Louis website. He never showed up and I never received a phone call or e-​mail. It appears this company has my Groupon money and I have no way to receive services. He deserves negative stars, not one, because this is fraud.

Purchased a Groupon for an interior detail. I had scheduled appointment via company’s on-​line scheduling program. As I had to make special arrangements to get home on time for the detail, I called in advance to confirm the appointment. I did not receive a call back and Dustin never showed up. Didn’t even get a call afterward. I called him and rescheduled for another date… one month later due to his lack of availability. Again, he did not show up despite again calling him for a reminder. I tried to call him and left multiple messages. I received no call back. I booked again online. Third attempt was also a no show.
Epic fail! At this point, I have spent more time trying to get Dustin to clean my car than the time it would have taken for me to do it myself. Don’t waste your time with Dustin’s company.