I went here last week to try and find some inexpensive flats for my Halloween costume and was pleasantly surprised. The staff greeted me as soon as I came in and asked if I needed any help. Then when I couldn’t find my shoe in the size I needed they gave me a list of places to go with a $ 3 coupon attach. Sweet! For a shoe place in the city I was impressed-clean, friendly, and efficient. Thanks Payless, I’ll be back!