Go Wireless

If you ever have the choice between spending 2 hours at this Verizon store like i did yesterday, or heading across Chippewa to Applebee’s and drinking toilet water… I would advise on the stroll across to Applebee’s because at least you will get some exercise before eating and drinking piles of shit.
It’s almost impossible to describe the level of ineptitude, insincerity, «pass the buck» accountability and bullshit which exists with the douchebags that work at this insane asylum. Think about the level of person that would work a job like this where you are trapped 8 hours a day in a prison cell like office and forced to deal with people with problems
1. broken phones
2. upgrade problems
3. pay their bill
I swear to God, if you paid me 100k a year, to do this job, you would be reading my suicide note within the year. You are constantly dealing with irritable people who are pissed they have to be there. Are these people masochist do with morons? I think so.

Normally I really don’t like walking into a store. I usually don’t get helped or my questions don’t get answered.
This place was a rarity! All 3 employees were so helpful. They all were working together to try and help me with my problem.
The one lady working there even offered up some options to improve my phone before I can upgrade to a new phone.
Refreshing and super nice.

This is going to be a short, but not sweet review. I walked into the Verizon Wireless store on Sunday looking to upgrade my tragically old cell phone to a snazzy new Samsung Fascinate. I had almost upgraded on Friday at the Fairview Heights store and man do I wish I would have.
So the kid behind the counter looked up my info and told me that if I wanted to upgrade before my new every two date (7 Oct) that they were going to charge me an extra $ 20. I told him the other Verizon store never said anything about this and I could purchase the phone at
without paying that extra fee. He proceeded to tell me that I would have to pay the fee regardless of what the other Verizon store told me and would have to pay the fee on online. I explained to him how by making me pay this extra $ 20 fee Verizon is actually loosing money as if I wait till 7 Oct I get $ 50 off my new phone. The kid just shrugs his shoulders so I turned around and walked out.
In the interest of proving to myself this kid had no idea what he was spouting off I went to
and ordered my new phone which will be delivered today and I did not pay any extra $ 20 fee. I’m glad this kid knew what he was talking about. While this is the closest store to where I live, I will definitely go to the Fairview Heights store as they have always been helpful and knowledgeable.

Why is it that every time I have to go to the cell phone store it feels like I’m walking onto a used car lot?
I lost my phone last night, so forced myself to make the trip to Verizon this afternoon to take care a’ bizness– my boss likes to keep a lifeline to my ass in case there’s any wildlife that need to be rescued, you know how it is.
So I walk into the store and am immediately greeted with a limp handshake and a fake smile from this salesman who then passes me off to his poor secondary saleswoman.
I tell her I need to get a cheaper plan and a better phone or else I’m leaving and not signing a new contract. She gets me into a cheaper plan but throws me towards these super fancy phones. She insists that I’ll never be able to check my work email with the lesser phones and fiddles around with the options for way too long. Not only are the more expensive phones more expensive, but their internet service costs $ 30 more a month. Hmmm… I see a pattern here.
Her manager comes over in the middle of the sales pitch and tells her she has a call…
«Good (I think to myself) Now I have time to figure this bullsh*t out for myself» After a minute and a half, I had not only pulled up and checked my work email, but I had decided that the folks at Verizon are a bunch of crooks.
Now… that being said… they DO have really strong cell signals. When I lived in Cali, I could hike to the top of any freakin’ mountain and still call somebody. It’s good to have in situations like that– you never know if you might have an emergency.
So I bit my lip and told the saleswoman that I wanted the CHEAPER phone with the CHEAPER internet service, even though I knew they were a bunch of crooks all because…
I do like to climb mountains and have the option of calling someone at the top to tell them about how their lazy ass is still in bed while I’m on top of a 14-​er.
Just remember when dealing with these guys that you’ve gotta be ready to take the bull (sh*t) by the horns!