US Post Office

Avoid this one if you can. They are always understaffed and try and get you to choose the most expensive options first.

Terrible location. Never appears to be staffed appropriately and now when I need to pick up certifies letters, the door is still closed 20 minutes after posted opening time.
Our wonderful government and civil servants at their best.

They said they delivered my package in the parcel locker, i never got the key for it. They said they’d contact me the next day but still no progress. Took forever to pick up my phone call, causing me to drive there and find out that there were no lines or anything. They just outright ignored the call. Now i have to wait 5 days and hope that my coconut oil will not melt in the 100 degree weather. Usps deserves to go out of business for their bad service. «Watch us deliver like never before.» Yea, i’ve never seen a delivery that never came into my mailbox before.

Just stopped in to pick up a passport application and was told by a male employee who was not behind the counter (and who appeared to be helping customers as they came into the office) to wait in a line just outside the door. Behind me, a men came in to pick up mail he had put on hold. He was told to wait in the same line as me. The men asked how long the wait would be because he was in a hurry. To my surprise the male employee gave the man’s information to the lady working at the line I was in and told her to get this man’s mail because he was in a hurry. How is his time more valuable than mine? This was unbelievable rude of this employee to take care of someone when others were there first. No apology, no explanation. Just blatantly rude.

The staff is not knowledgeable regarding their own products and services. Printed the appropriate labels for my packages off the USPS website as I have many times before, and I was denied being told they were not correct. Over 100 packages shipped the same way from my local post office. Clerks were not just ignorant to their own services, but smug to top it off. Do yourself a favor and use any other post office you can find.

A guy I believe name is Tran, deserves all four stars. Every time I come here the line is long and I always run into problems. I’ve had three seperate encounters where I was frustrated and was told to come back tomorrow, where tomorrows extends to into at least three days or more. And on each and every occasion the person to solve my problems would be this same guy name Tran. That is why I’m leaving this review with four stars. For him alone because he does an outstanding job. I took out one star for making me come back multiple occasions for one single problem. Other than that, this place often has long lines but that isn’t their fault. Their staff are friendly and personable at least.

The cheaper option compared to UPS and FEDEX. USPS is cheaper because it is partially self service like boxing and packaging. You can come with your own tape/​bubble wraps or buy the ones there, but certain boxes are free.
Manjit (postal clerk) told me to keep in mind buying the flat rate priority boxes (around $ 10) would be cheaper in comparison to the other options. Also, the additional insurance fee is not bad, mine was $ 8 for a product I’m shipping that’s worth around $ 500.
Service is a hit or a miss at most postal office. Luckily, I ended up with the nice clerk Manjit. She’s such a sweetheart and didn’t rush me at all. While… the other clerk on the other side were yelling at customers across the room, which was really unprofessional… I felt sorry for all the people that went into her line.

This post office often has long lines. You can typically expect to wait ten minutes before you get to the counter. At 4:45 p.m. they only have two clerks at the counter. Coming here at night can be kind of creepy. Installing brighter lighting would help that. I do like the self-​service unit that allows you to weigh your parcel and then pay for postage. They do have a pretty well designed drive-​thru drop box. Although sometimes you put your life on the line crossing Elk Grove-​Florin when there’s lots of traffic.

No complaints about my local USPS branch.
USPS has been going through a lot of budget cuts and stuff, so it’s quite understandable that most of the branches aren’t fully staffed.
As I mentioned in my previous review, anticipate a wait. You might get lucky and skip the line, but in most cases, expect to wait at least 5 – 10 minutes in line. I should note that there has been two or three clerks at the counter during my last few visits. Small steps towards improving the overall customer experience. I mean, they’re really trying here!
The clerks are always really helpful, especially with explaining the shipping options. I always try to get the cheapest thing possible, and they’re really patient with the process.
Phone service is great, too. I’ve had to call the office to ask about a returned package that couldn’t be delivered to my house. The man who helped me was really patient and nice, even though I was really frustrated and upset. (Side note: it was Target’s fault).
This USPS has a clerk who sits at the package mailbox now. He answers questions and helps to check your mail to make sure all the correct postage on it.
Helpful and nice clerks/​employees. Thanks USPS!

Long lines, deter me. Budget cuts, and you have only two cashiers, and a line of 20 people. Dont expect to walk in and out of the post office in less than 30 minutes. Thats all I can say.

The workers here are pleasant to deal with and and always try to help you with your options especially when it comes to shipping packages. The lines are usually very small when you go during day, so avoid the afternoon rush period and you’ll be in and out of here relatively quickly.

Like most post offices, this location is always busy! The parking lot is small and is often congested with people trying to maneuver in and out. Once inside it is pretty standard to have to wait in line. The service isn’t the friendliest but they do keep the line moving fairly quickly. If you’re mailing a letter or a parcel, you can skip the line by using the self-​service postage machine.

Very helpful people, they’ll get you in and out quickly, a rarity at a post office. The staff is also very knowledgable as well. I highly recommend going.

Dear John letter to USPS.
Dear USPS,
When we first met it was love at first sight. I felt insecure about my mail deliveries and you provided me with an option of a PO BOX. Then it got serious and you gave me my own personal key.
I remember you would leave me adorable little reminders that I had a package that wouldn’t fit and it was in the back waiting for me. You even gave me a free month when I got your po box.
I would come and wait in your lines with speedy service and my deliveries were always on time and enroute. Never a lost package.
Fast forward 10 years. I lost the key and you said it would cost me at least 6 bucks to replace the key even though this was the first time I’ve ever lost it. Last time you told me the first replacement was free.
You faking change the po box key on me and then return all my mail to sender without any warning. NO email no paper slip reminder nothing.
There were three separate occasions where the stuff I ordered on the interent went to another post office and you didn’t give a rats ass. Your lines are hella long now even during the weekdays.
You pretend like you don’t know where the hell my packages are and state «well if there was no insurance on there we don’t know where the package is» WTF YOU ARE THE OLDEST COURIER IN THE NATION AND YOU TELL ME YOU DONT KNOW WHERE A PACKAGE IS WITHOUT INSURANCE???
WHO ARE YOU SLEEPING WITH? UPS, FEDEX OR SOME PIRATE HOOKER HIPSTER BIKE COURIER? IN MY BEST OWL VOICE WHOOOOO!!!
Obviously you dont care no more and neither do I. This is the last straw. I wanted to keep that PO box as weve been together for 10 years! TEN YEARS! as a beacon of hope but I guess that beacon was lost in the storm of events.
don’t bother contacting me, I’ve already changed all my addresses and threw the key away to your nasty rusty po box.
I hope you go bankrupt…
PS: ida and rachel what in the world made you give this place more than one star??? I am going to barf on my barf now.

This is my local post office and seems to be for a lot of other area residents by the looks at how busy it often gets. Busy, but efficient enough to get the job done. The interior of this building is large and spacious. Plenty of PO boxes available, stamp machines, inside and outside letter or package mail boxes, table space for last minute writing, supplies for mailing, ample parking spaces and easy access to and from the post office itself. They also have a glass case with collectible postage stamps on display. The drawback here, is, that it is difficult to view when you are in line several feet away.
The office employees are always nice and handle the stress of long lines as well as to be expected. Every type of delivery service can most likely be done here and they are always happy to guide you through the process. Although standing in a long line isn’t always the best part of my errand day, you can be sure that your mail or package is in good hands. I have never had an issue to date! (Knock on wood).

Whenever I have to come to the post office, the workers are extremely friendly and keep the line moving fast.
However, recently I got pretty irritated at their mailmen. I was expecting a package to come in the mail and I knew it was coming USPS. Normally what will happen is the mailman will come to the door and hand you your package. If you’re not home, they’ll leave a note in your mailbox telling you to pick it up from the post office.
On this particular day, both my dad and myself were home and didn’t hear the doorbell or a knock on the door. When my dad went to check mail, he found a note for me and sure enough, I had to go to the post office the next day to pick up my package.
Both of us were extremely annoyed because we KNEW that the mailman hadn’t bothered to come to the door and at least see if we were home before writing up the note. It just goes to show why USPS is losing money. The mailmen are LAZY. And what really irritated me is the fact that our house is RIGHT across the street from the mailbox. Seriously, it WON’T kill you to get out of your little white truck and walk across the street and ring the doorbell.
And also, it would be nice of the mailmen were consistent with their delivery times. I hate having to go out and constantly keep checking our mailbox to see if the mail came. Some days he’ll come at 4:30, other times it won’t be until 5:00, sometimes 6:00 or later! Come on, get it together already!