Mikes Auto sale

As soon as I bought the car from Mike, the engine light came on. Mike didn’t care, told me it was my problem. Two months later, the car’s steering went out. Got a quote for 2100 to get it fixed and Mike told me it was my repsonsibility. Mike doesn’t give two shits about the cars he sells and the customer’s he has to deal with. Ended up calling him and telling him to come get the car because I couldn’t afford to fix, he picked it up, and put a repo on my credit. 6 Months later I get a ticket in the mail. Apparently he re-​sold the car with the same plates and my registration information on it. MIKE IS A SCAMMER! DO NOT BUY A CAR FROM THIS GUY!

Very Unprofessional !!
Arrogant Person !!
Doesn’t appreciate his customers at all !!
Called him three times upon his request because either he was out of office or he was selling TV to someone while having me on the hold which i was able to hear his conversation !!!
What a joke !!!
I’ll spend my thousands somewhere else !!!
Not recommend this establishment to anyone at all !!!
Kind Regards,
M.C.

ABSOLUTELY RUDE!!! Would not give me the location of their place so I could come look at the car. I was lost in the area, and when I called, all they kept saying was that they were closed for the day. When I explained I could come back tomorrow, they left me on the phone and continued to talk to someone else. I asked them again how to get to their place tomorrow, and they said, «You know what? I don’t even want to sell to you. «WELL WITH THAT KIND OF ATTITUDE, I DONT WANT TO BUT FROM YOU! Super rude, hope their business shuts down real quick. Not even worth one star.

Completely not equipt for sales nor proper customer service. I walked in to a crowded lot and an empty office with three people eating from a torn in half bag of food spread out on the front desk in the front door of the business. This dealer emailed me with an address and a phone number. I traveled from the Bay Area to view this vehicle only to be told that the white 650ic 2007 BMW could not be financed unless by a prime lender due to it being bought back under the lemon law because the top wasn’t working properly. Did not ask me my name or introduce himself just «What are you here for?» When I asked to test drive the vehicle he proceeded (owner) «once you’ve been approved by the bank». No thanks as I walked out with my 710 fico approved car loan for $ 25K from my own credit union.

I would give 0 stars if possible. HORRIBLE. Could not even get an appointment. Found the car on line, called them because they would not respond to my requests. They insulted me on the phone, then hung up on me. I am actually a cash buyer and have been searching for a particular vehicle. They have one on their lot, but there it will stay. I am positively disgusted that they treat their customer’s in such a fashion!

I did not read any of the reviews before I visited this dealership, but I’m glad that I didn’t end up buying a car here.
We called in advance and explained that we were traveling 2 hours to look at a car advertised on line and were told it was still available. We drove there and were told that the car had already sold, but they had a similar car that we could test drive. Which we did, I offered my license and he said that he did not need it. Okay — seemed kind of odd since every other dealership I went to had asked for this before I test drove a car.
The clutch was going out on it and they key didn’t fit in the door lock. To which he responded ‘I just use the keyless entry’. Well, that’s great, but I’m worried about other people getting into the car. Response ‘You can get a new barrel at Auto Zone for $ 15′. Response to the clutch issue was that I was buying a used car.
I was putting $ 4K down and the financing offered was ridiculous.
He kept texting while I was sitting at the desk.
There was no attempt to make me feel comfortable buying a car, nothing offered for test driving another car — no warm and fuzzy customer service — not even water in the lobby. I got the feeling that it didn’t really matter if I bought a car or not.
We left and drove to another dealership in a different town and purchased a different car and received MUCH better service and financing.

I would give this dealer 0 stars if I could… took 2months to get plates from this guy. and he hung up on me several times when trying to get the paper work for my car I bought. do not trust MIKE. he is a scum bag dealer who only wants your money and doesn’t care about service … Unless you like getting the run around on a used car I would not go here!

BEWARE OF THIS CAR DEALER! I bought a car with cash from Mike on Sept 22^nd 2014. On Dec 13^th, I contacted him because the temp tags was about to expire and I hadn’t rec’d any paperwork. On Dec 19^th, he tells me the car had over 70 tickets totaling over $ 5,500 in fines attached. I told him I had already been pulled over and was worried about the temp tag expiring. This jerk hung up the phone on me. It was 11:30 a.m. on a Friday and he said «I haven’t even started my day yet lady!» I had to text him. On Dec 20^th I went back to his office to get a new temp tag. Thankfully I brought witnesses with me as he had 2 other guys in his office waiting with him. I believe his attempt at intimidation. It didn’t work.
I noticed that he back dated the new tag by 5 days. When I asked him to correct it, he went off. «It doesn’t matter. It’s good for 90 days.» When I told him dates do matter in a court of law, his response was, «Say hi to your law for me.» When I responded «I sure the hell will!» and left, he started frantically texting me 5 mins later. He stated it wasn’t his fault, yada yada yada.
I was going over all my paperwork when I noticed the false information he put on the ASC Warranty paperwork. He back dated that to show Sept 20^th as the purchase date and he shorted the mileage by 3,935 miles. As the warranty was only good for 90 days or 3,000 miles, he rendered it useless once I drove off the lot even though I paid for it. The mileage on the other paperwork was correct, just not on the warranty I paid extra for.
On Dec 22^nd he stated he was having North Bay auto auction take care of the former owners tickets. I kept texting him asking when it would be done, he finally gave me Sharyn’s info at the auction. I spoke with her on Jan 22^nd and she advised me that everything was cleared and in my name. The hold up was that Mike did not forward the DMV fees I paid to him at the time of purchase to DMV. He argued that she didn’t clear it. On Jan 23^rd, I sent him a demand of action letter with return receipt. He refused the letter on Jan 26^th. I then sent him my demands in the form of a text, which he replied to. (not as smart as he thinks he is). I also told him I found another person he did the same thing to. He text back that «It doesn’t matter if you found 10 people with the same problem, DMV gives me 90 days to get you your paperwork.» When I told him he already missed the 90 days, and that other customers experience does matter as it sets a pattern of service history and was admissible in court, he got rude again. Telling me I needed to «chill lady» and that I wasn’t «god» or «Jesus» and «shit happens». Yeah, really professional.
He text me on Feb 2^nd to tell me he mailed my plates on Sat Jan 31^st. Once I still hadn’t rec’d them as of Fri Feb 6^th, I text him again asking for the tracking number, he never responded. I got them today on the 7^th and per the post mark and the tracking through
, he didn’t even mail them until Wed Feb 4^th. THIS GUY IS A LIAR! ONCE HE GETS YOUR MONEY HE DOESN’T GIVE A CRAP. CHALLENGE HIM, HE GETS RUDE AND HANGS UP! I have bought cars from private owners and never had this much trouble.
The car is great… the dealer is not. If you do purchase a car from him be sure to:
1. TAKE WITNESSES WITH YOU! THIS GUY FLIPS ON A DIME. (I think he may be bipolar… if not just a huge a. hole!)
2. Check all the paperwork dates and mileage for accuracy. You may need a magnifying glass to see the tiny font on the warranty paperwork. Make him correct it before you leave. Advise him that dates matter in court.
3. If you don’t get your paperwork within 60 days, contact him. I suggest you do not call or he’ll hang up. Send it via text and save all messages to and from him for future reference. Send a demand letter using return receipt. Even if he refuses it, you have proof in court should you need to take him to small claims.
4. Call North Bay auction to get them involved as that’s where he gets his cars from. They didn’t appreciate his problem becoming theirs and contacted him. LIke I said, the car is great, Mike is NOT.
5. Even if you do resolve, I suggest filing complaints with DMV regarding service and time issues. The FTC regarding any mileage issues you find, he could be fined. Also add your experience to Unilocal to help others AVOID THIS DEALERSHIP. and any other agency under the sun that issues fall under including the Sacramento District Attorney’s office.
I will be following up with my complaints because I can’t just let this jerk get away with this with other people Anyone who would like to contact please do by sending me a message via Unilocal.I hope this helps a few out there avoid having the same issues.

mike is a piece of work and his sales guy is a idiot that knows nothing about cars. hell i had to break into the expedition i went to buy because the key didnt work on the door!!! wtf?
went in and bought a 2005 expedition because the price was fair and i already decided on the bank i wanted to go with who already approved me in the past.
he said if i wanted to use that bank thats ok but will take 2 – 3 days to get the approval back BUT he can send me to Lobel and get an instant approval. i know that was BS and he just wanted to use Lobel because he has their program on his computer. with my bank he had to pick up a phone which he didnt want to do.
he got the deal bought with Lobel as he said but they wanted an extra 840 down and bumped my payment 100 over what i really wanted to do but i needed a suv that day
they also forced me to get a tracker installed on it which i had to pay for which i thought was crazy but whatever, again i needed a suv that day for work.
after the tracker was installed i left and on the way home it started to stall out on me, had to pull off to the side of the road 4 times. also during this time the bank, Lobel, decided to call me for a phone interview. i tried telling the lady i was trying to make it home and not get in an accident because the suv was not running right.
she told me i needed to complete the interview and to pull over or park to talk to her. i was floored this happened because clearly she didnt care about my well being or the fact the car i JUST bought was already having mechanical issues.
i hung up on her after answering her pointless questions while trying to gimp the vehicle into my driveway. then the owner of the dealership, mike, called me all pissed off saying i was telling the bank i was going to unwind the deal and rip out the tracker and this and that and that i shouldn’t mess with him or he will repo it from me, etc etc
he hung up on me before i could get a word in and i called him back and left a message telling him that i never said i was going to rip anything out or unwind the deal. i simply said that i believe the tracker is messing with the car since it didn’t do this on the test drive before tracker was installed. also that i said i was bringing it back to have it put in correctly.
he called me back and said to bring it back in so he can have it looked at. i told him it was running like crap and i wasn’t comfortable doing that since its not running right and to send someone over to my house.
couple days of that back and fourth BS i finally was going to try to drive it back over there and on the way the check engine light came on. so since my mechanic was closer then the dealership i went there.
my mechanic said it needed a new catalytic converter for the passenger side, new plugs, coils, fluid changes, brakes, and rotors done. he said the previous owner didn’t do a good job maintaining it.
all of this on top of the dvd player not working, the climate system not shutting off, driver door lock being broken, weird hissing noise… i was not happy!
i called to let mike know all this and he said he is now the bank and the car is mine and if i dont pay for it he will repo it from me. i told him im not fixing all that right after buying it and he needs to fix it all, he refused to do that and continued the threats.
well i also found out he never did the smog on this expedition and now it cant be transferred over. its illegal to sell a car in California without a current smog. told him to fix everything, smog it, and were good OR unwind the deal and refund me every penny i put down. he reluctantly refunded me and still threw out the threats during the whole unwind process stating his time was lost and he never got paid for his time.
GROW UP MIKE AND STOP SELLING CARS WITH ISSUES!
avoid this place or bring a mechanic with you and get everything in writing because if they actually followed the law and did the smog this would of been a little harder to unwind.

I WOULD RECOMMEND THIS PLACE TO MY WORST ENEMY!
Mike is a 6′ 240lbs man body builder, beware of this sales man. This place should be called Mikes fraudulent auto sales! I still saved a few grand, however at an emotional cost. First Mike is very pleasant until he stuffs your cash down his pants. Make sure to get all receipts and all paper work before you give this cheese puff your cash. I had to wait three weeks going back to the DMV 4 times! I finally got the paper through, but not before Mike hung the phone up on me and said I was disturbing his after noon sleep!!! that man just took my hard earned saved cash!!. Further, he falsely advertised with showing lower miles that were actually on the Van. Hey Mike you Cheese ball I saved the advertisement on my computer, I decided to just post this instead of suing you! because I still saved a few thousand! You can get a good deal, just make him prove every thing he claims, eg have him send the pic of the actual miles on anything he sales. Furthermore, have Mr. Mike send you pics of everything you will need to register your new used car, eg have him send pics of smog, yea I paid for the smog., I had to pay 3 months late fees on registration! also have exact change, he will lie and say he will mail you your change which is another lie. JUST BE SURE he sends pics or you will get a surprise when you invest time and gas to inspect your used vehicle.
If you have been a victim of this car dealer you should post here, and post on other dealership rating sights like car guru., just google rating for car guru and write your experience.