When there’s no line but it still takes ten minutes to make your smoothie: Disappointingly. Slow. Service.
Samounn P.
Place rating: 2 Curtis Park, Sacramento, CA
Normally, the service here is superb, but today, right now, at 4:30 p.m., March 10, 2016, the«dudes» working had no consideration. One guy seemed as though he was too busy to assist with a coupon, and the other guy felt it would be too time consuming to refund my money in order to redo the transaction to qualify for their Thursday«free upgrade promotion. I was the only person in line… I hate these types of flawed services. I use to work in the hospitality field long ago and this new«working class» of kids lack quality customer service skills. Sorry. I had to vent. I’m a generally nice person.
Donald T.
Place rating: 4 Norwood Young America, MN
Always enjoy Jamba Juice! For me its a large carrot juice and double shot of wheat grass. A little pricey but it is a great pick me up for any time of the day. They are busy mopping in between my feet today otherwise i would have given them 5 stars. All of these years i have only had one bad experience at a jamba juice. They were obviously ANTI-FATHER and would not suppprt fundraising efforts. Should have filed a ten million dollar discrimination law suit, well maybe next time…
Sarah R.
Place rating: 5 Sacramento, CA
The workers are hilarious and just overall very friendly. In the summer expect a wait. There are a lot of moving variables that go into getting your smootie out before three minutes. Trust me! You can customize your order or just order by the menu. Don’t ask to make it thick with more fruit unless you want to pay more, the fruit aint free, cmon! Healthy healthy, skip Starbucks and their desert drink and get a 24oz of orange carrot juice. Your body will thank you ;)
LaMaruja M.
Place rating: 2 Sacramento, CA
I used to come here daily when I worked on Elvas blvd, but now I will get in my car and drive to the Alhambra location. Its really hit or miss here. Ive had really really nice staff people and no issues is certain visits, then had a totally rude cashier and have them totally mess up your order several times. The latter had become so frequent that I no longer come here. I get the same thing every time… carribean passion make it light, add kale and soy protein. Most of the times I noticed it didn’t have the green hue and asked«is there kale in this» and the drink maker would get very confused and then admit there wasn’t. No real biggie, although I did suspect they werent really making it light due to it being sweeter than normal. Anyway, my last encounter here with who I think was the manager was detestable(short pale girl… but it was a while ago so not sure). They were super busy and the drink took about 15 minutes to make, which I wasn’t bothered by. But when I got it, it wasn’t the normal color and was only ¾ full. She was running around and snapping at the other employees. When I asked her if it was made light with kale and soy protein(which I pay extra for) she said she didn’t know with an attitude and then interrupted me very curtly saying I could either take the drink they made or she would give me a refund. Whoa! Very aggressive right off the bat. Basically saying«Take the drink or go». No offer to remake it or see if it had what i paid for in it– given that they didn’t even know what they put in the smoothie and people pay extra to make sure its right. And I wasn’t making a fuss, just seeing if my drink was made correctly. She was totally out of line and I havent come back to this location since. Like I said, most employees are really nice but some bad apples spoil the whole thing. When they get busy here, they freak out and act like they don’t value or want your business, and like they are super annoyed at you.
Katy S.
Place rating: 4 Sacramento, CA
Ordered 4 drinks 2 mango go 1 strawberry wild and a passion fruit. I normally get the karma carrot bc I love carrots but wanted to try something new. I got the passion fruit one and it was delicious. My new fav drink for when I go to jj
Pamela T.
Place rating: 5 Sacramento, CA
I came here one day Labor day weekend and ordered about 8 drinks. Of course, there is always that one person holding up the line… the line was almost out the door. I witnessed how the customer complaining was yelling at the employee behind the counter. like lady… when you’re yelling at the employees, its just going to make things worse and you’ll get worked up for nothing. be calm and things will work out better. anywayyy. as it was my turn to order, the young man took my order correctly even over all the craziness going on. As I was finishing up my order, the lady complaining walked behind the counter, bumping into me, didn’t say a word, to take a picture of the register screen. Even the employee apologized for the lady so it gave me a reason to not act like she was. With that being said, this place had great customer service and kept their cool even when they were being yelled at back and forth. All of my drinks were made correctly and in a timely matter. must I add. holy crap it was expensive! lol
Joey C.
Place rating: 1 Stockton, CA
I go to Jamba Juice quite often and most of the time, my order is correct and the service is good. However today at this particular location, I had the worst experience with the general manager Tiffany Howes. Not only did she mess up on our order, she was unapologetic and unable to figure out how to produce a receipt of our order. So she attempts to void the initial transaction and redo the correct order and see if she can produce a receipt for our group. Unfortunately not everyone is trained on how to use the cash register. So with an item missing in our order and no evidence of any voided transaction, Mrs. Howes wanted to recharge my credit card. I told her I’ll need to see the refund of the initial order first and get my full order. Well, that must’ve hit a nerve because Mrs. Howes then threatened to get the police involved. Seriously, over smoothies? And if they come, they’ll arrest me for having my credit card twice with no receipt from Jamba Juice. So ridiculous!
Michelle M.
Place rating: 4 Sacramento, CA
I stop here once in awhile and staff been great even on busy days they got it DONE! I have the app to easily look at their menu before I go in and service is quick. They also offer other items on menu not only smoothies Love the Kale smoothies Yumm!
Sash P.
Place rating: 5 Sacramento, CA
O M G, yesssssss. Finally a jamba spot that makes my energy bowl how I like it!!! They have wonderful customer service here. You are greeted once you walk into the door and the wait is not bad at all. I go to jamba once a week at least and I will definitely return here.
Lorraine a.
Place rating: 5 CA, CA
Good, nothing fancy. They are quick compared to most but not sure on lunch hour rush. Deli selection seems fresh and in Stock. They are clean and limited seating inside.
Kevin H.
Place rating: 3 Sacramento, CA
I like Jamba Juice I like your products but this store the service was awfully really slow
Gina S.
Place rating: 5 Sacramento, CA
Service is always great even when there’s a long line. I always get the Acai Primo bowl and they make is great every time and don’t miss some of the ingredients like some other locations. Great place to stop by for a snack or even lunch.
Jazmine D.
Place rating: 3 Minneapolis, MN
This particular Jamba Juice has always been fast and friendly except during finals when a million people are trying to crowd in and get something quick. But it’s like I said before, jamba is one product that I’ve been loosing interest in for awhile now and I think that this will be my last visit to a jambs for awhile. The smoothies are kind of more sherbet then and concentrated juice then fresh. I’ve also read an article saying that the smoothies are actually worse for you then you would think. They have very little options for fresh juices and very little options for veggies here. Maybe if they offered alternatives to sherbet and low quality dairy base and soy(which is actually bad for you too) it would be better, I would love to see them offer almond milk! But until then, I’m going to steer clear of it!
Anna L.
Place rating: 3 Sacramento, CA
Came in for drinks with my sister & when she gave me drink she didn’t even bother to wipe the sides. Like. It takes one second to wipe it down. I don’t want sticky hands after drinking my drink. So annoying.
Shannon C.
Place rating: 2 Sacramento, CA
Not enough people working for a Saturday morning. All the fruit and veggie drinks take a long time to make and it causes a back up. Not the workers’ fault, but the company’s for not hiring enough people. I’ve been waiting 20 minutes for one smoothie.
Chris L.
Place rating: 5 Sacramento, CA
The service here is great. The drinks were amazing. The waitresses were really friendly and helpful.
Jason G.
Place rating: 4 Ventura, CA
The Aloha pineapple is one of my favorites but usually best if double blended. I still like the mango a-go-go also. The Jamba is convenient located next to other restaurants and there’s always parking available. It’s not exactly a walk to kind of place though.
Sabrina R.
Place rating: 4 Sacramento, CA
A very nice Jamba that is right next to the yoga studio where I work out. Haven’t been to a Jamba Juice in a long while so I was pleased to see the changes/new additions to the menu… Also the old favorites. The staff here are friendly and the drink was tasty. As our former governator used to say: I’ll be back.
Mei W.
Place rating: 5 Sacramento, CA
Love the back to school promotion they had going on for original size drinks for only $ 2! :) What an awesome deal! And you bet I came here almost EVERYDAY! Gotta love their mango-go-go and it’s even better when there’s little chunks of mangos in the bottom of your cup!