Castillo’s Paint & Collision Shop

I have been using Castillo’s for over 7 years and i must say I have never had a problem and service has always been first rate…
I just recently took my truck in as it was hit by another driver. My insurance wanted me to use someone else. I called Castillo’s and spoke with Adam the appraiser, He took over and contacted my insurance company and got everything handled for me.
I then found out my parents were coming into town for the weekend and i needed my car back sonner rather then later. Once again i called Adam and asked if there was anyway to have it ready a bit earlier. Sure enough it was taken care of and my truck was ready on Friday morning as apposed to the following Monday or Tuesday.
Again great service, great work, and a great job.
I even asked them to to do a touch up on the back since they paint was going to be already mixed, And it was for a minimal charge…
I won’t go anywhere else.

Not too happy with the quality control and customer service after you sign on. Everything before seems great but I had a insurance repair and they don’t have a filtered spray booth. So my paint has all these little bits of hair and debris. NOT acceptable. The best they can offer is for me to come back and let them buff it out ?? Well try coming back a lot problem is not resolved. Sorry I really expected a great experience I could have really referred my family and friends. Unfortunately for me that didn’t happen and my new car is making me mad every time I look at it and see the lumpy bumpy spots in my paint!

Bad service, bad quality. I would highly recommend finding another body shop I had a bumper painted for my car and when I got it back it had cracks in the fiber glass. Not to mention the paint jobs peeling after only 2 months. Also after It was done I went to another shop that said they would have done it for half the price. Needless to say next time I had to get somthing done I went somewhere else. I did however get a quote from costillos for the repairs they said 1800 to fix a dented door. I then went to Gerber collision on college road and they fixed it flawlessly for 800. Huge difference. I agree with the other review send your enemy’s here ha ha.

Purely incompetent one of the worst experiences I have ever had at an auto body repair shop or any auto repair for that matter took 2 ½ months to get the car back and it still wasn’t done right these people should be put out of business immediately if not sooner send your enemies here not your friends

I love driving around in my red Sebring convertible (2006). Unfortunately, I rear-​ended it back in 2010, and another body shop did a lousy job of painting a brand new front bumper. The paint peeled every 30 days and I had to take back re-​paint 3 times. Eventually I gave up. In June 2013, I finally took my car to Carstilo’s. The owner Ed was very sympathetic to my experience and told me «it’s that kind of body shop that gave us bad names». I shopped around and got a very good deal for a new, unpainted fornt bumper, and took it to Ed. Then his staff found out that one supporting metal rod was missing during my rear-​end accident. No wonder the front hood could never properly close since the accident. He gave me a very reasonable quote to add this support. He and his staff did a fantastic job installing the supporting metal, painitng the bumper, and all obscure spots. The whole job is so perfect, so professional. They treated me with ultimate care and respect a customer deserves. Now I have my beautiful convertible back and driving around proudly. Thank you Ed and your staff. Keep up the great work!