Rowlett Discount Tire & Auto

Couldnt work anything with these guys, they look somewhat racist, wont be back definitely, the manager wasnt nice at all, he would be speaking in another language in a mad tone of voice, my recommendation is DO NOT come to this place.

This place is terrible! I came in last week to get all new tires and I thought it was fine. Shortly after I left, I noticed that my tires were rubbing against my bumper. They didn’t even notice that the tire was right against the bumper. I came back a week later because that was the earliest I could come. I told them it was rubbing for a week and I thought there could be some damage to the tire so I asked for it to be replaced. They told me they wouldn’t do it because they wouldn’t be able to sell it because I drove it. Then I asked about the free alignment. (They have a big sign in the window saying if you buy four new tires, you get a free alignment.) they said they wouldn’t do it because it was only for sedans. I told them it doesn’t say that on the sign. They said the guy didn’t put it up there. I could see that, but that’s no excuse. I wasn’t going to leave until I got what I wanted. They finally gave in and got me the alignment, but they wouldn’t change the tire. I strongly suggest to go somewhere else.

So I roll into Rowlett Discount Tire & Auto at 5:55 to ask if they could do an oil change. They said, ‘Sure, pull into this bay.’ I asked if morning would be better since they close at 6pm. He says, ‘Whatever you would like to do sir. If you want to do it now, come on in.’ I was out by 6:20 and guys were very attentive to my needs and did not try to rush me or even start closing down register while I was in waiting room. That right there says a lot and they even gave me the password for wifi.
I will be back and I will recommend to others. Thank you guys see you next oil change!