Trusted Heating and Cooling, LLC

Specialties

Don’t hesitate to call Trusted Heating and Cooling, LLC. in Round Rock, TX. We are committed to your satisfaction. Call us today.

History

Established in 2013.

Trusted Heating and Cooling is family owned and operated right here in the Austin area. Trusted was founded on the idea of wanting to be a pillar of refuge for consumers who have been cheated and taken advantage of in our industry. We provide customers with the absolute best experience and value during maintenance, service and installation. We do not take shortcuts! We believe in our craft and in doing the job right the first time. Training and certification is something that Trusted takes very seriously.

100% of our technicians are NATE certified. We hold BPI (building performance) certifications and the owner sits on both local boards for ACCA & RSES.

Trusted stands for everything consumers could possibly want in an a/​c service provider. With Honesty, Integrity and Respect branded into our core values and logo, we promise to never put the mighty dollar before great customer service.

We understand that it is you, the customer, who feeds our family and we greatly appreciate that.

Meet the Business Owner

James P.

Business Owner

James Poole began his journey in the HVAC industry as a young boy, helping his father bend sheet metal ductwork and install forced air gas furnaces. After college James got hired on at Duval mine in the little town of Sahuarita, AZ.

While the mine was a great opportunity, it was short lived. Five years after being hired on, James was let go as part of a company wide layoff. As part of the layoff, the mine offered to pay for a trade school of his choice. He chose HVAC.

James excelled through the local community college program and earned his degree. He then started a new company, took what his dad had begun to build and expanded that operation. For approximately 20 years James had a successful HVAC business until he decided to close it down and move to Texas.

During the next twelve years James would spend countless hours in training, a/​c related conferences as well as management and leadership roles in multiple Austin companies and local authoritative HVAC councils.

In 2013, James an