Can someone please explain to me why every employee seems to be so put out by customers coming in to order sandwiches??? I thought it was maybe just this location. But, it has been like this in the 2 other locations that I have visited. I always walk away feeling bad that I bothered the employees by ordering food. And to top it off, this is the 2nd time in a row that my sandwich was made incorrectly. Last time, there were onions on it, when I specifically said«no onions». And this evening, I got home and my wheat bread sandwich was on white bread. Ugh! Love your sandwiches, but I won’t be coming back anymore!
Dustin S.
Place rating: 5 Round Rock, TX
This review is long overdue. This shop is great. Nothing fancy but good sammies. The NY Italian is my favorite. My wife and I have been going here for 10+ years. Order online and pick-up.
Troy H.
Place rating: 4 Round Rock, TX
Always a great fan of Thundercloud(just being honest)… the food is fresh, the service is great, and the flavors are always good. I have been to a few Thunderclouds and they are all the same with consistent high quality. My favorite subs are the The original Austin Club and the California Club. wet, all the way with all the veggies and cheese.
Sara R.
Place rating: 4 Round Rock, TX
Keep Austin weird comes to round rock. I love the sandwiches & the salads. Yummy. The bread is always fresh & soft.
Markuz G.
Place rating: 3 Round Rock, TX
Sandwiches were good. Customer service was bad. The lady making the sandwiches mumbled the entire time so we had no idea what she was asking, and you could tell she did not want to be there. This ruined the whole experience of trying a place out for the first time. We won’t be returning.
Brooke S.
Place rating: 3 Crivitz, WI
I like the fact that the sandwiches are fresh but I wish it was a little bit cheaper for the amount of food you get. Overall it’s still great. It was my first time so I felt lost trying to figure out how they do their ordering process, the person making the sandwich had some patience with me but you could tell she wasn’t a fan.
Danielle K.
Place rating: 5 Round Rock, TX
I went in yesterday to grab a bite to eat on the way to the hospital to see my husband. It also happened to be my birthday. To say I was a little down would be an understatement. The lady with the long hair who took my order was so kind to me. With my husband in the hospital, times are hard for us right now, this kind lady has no idea how much it meant to me what she took care of my meal yesterday. I’m very great-full for her kindness. Also the sandwich was kick ass!
Zach h.
Place rating: 5 Austin, TX
This is one of the best Thundercloud’s I’ve ever been to. Even when they’re packed the staff is friendly and super quick without making you feel rushed. It’s always kept stocked up and clean. Gluten free bread, a great veggie option, Diet Dr. Pepper and always fresh fresh ingredients for the sandwiches.
Taylor H.
Place rating: 5 Houston, TX
If you enjoy great sandwiches from cool people, eat here. If you’re from California, spend your money here, then go back.
Jolene B.
Place rating: 5 Mansfield, TX
Love it! I am not from Austin but I have eaten here many times. They are incredibly consistent which is great! Things that make them different: the personalities of the sandwich people are great, they are always so friendly; the ingredients are SO fresh! Even the bread!!; there are TONS of options from many different toppings to hot sandwiches to cold sandwiches to different sides. This is a must try!
Aimee H.
Place rating: 5 Austin, TX
Sauntered in this place for the first time the other day… so glad I did. All the employees were dressed in «Western themed» costumes celebrating my favorite holiday. I ordered a salad and had all my ingredients«professionally installed» by Nolan, a quick witted and even quicker salad assembler of a man. Salad was delish and reasonably priced. Best«desk salad» ever! Ever being the skeptic, I tried it again yesterday to make sure it was not a fluke. Nope, all staff was dressed up as super hero’s and were smiling and efficient. Broccoli and cheese soup is killer. Lots of hand washing and team work made the lunch rush roll through seamlessly. I will be back!
Brandon H.
Place rating: 5 Round Rock, TX
The lady with nose ring was very nice for me coming in 5 til nine. I tipped her the amount I paid for sandwhich because she was friendly and I was sure she wanted to go home. Tell her thank you for making my night better and i tipped good because I worked food service before and have felt under appreciated by customers
Christian C.
Place rating: 4 Round Rock, TX
Thundercloud Subs is definitely the best option when wanting to grab a quick sandwich. The service at this location is really what impressed me most, although the food was good. The employees are very welcoming and courteous which definitely leaves a good, lasting impression on their customers. I’d recommend trying out their Nada Chicken sandwiches which are completely vegetarian. It’s a healthy alternative to fatty meat options for your sandwich without compromising great flavors. Definitely a unique option as opposed to your average veggie patty at most Sub joints. Thundercloud definitely beats going to Subway, Quiznos, or Jimmy Johns.
Charles H.
Place rating: 4 Austin, TX
The people at this location are always nice, even if we order a shake! Veggie Delight is my favorite. If I order online, it’s always ready by the time I get here.
Tim C.
Place rating: 4 Williamson County, TX
We found a coupon for buy one sammich get one free in the Community Impact magazine, tried them out for the first time today. We both ordered the club all the way and i had to try the chocolate elvis… chocolate yogurt, 2% milk and bananas… it was the star of the show. The club was good, nothing fancy, a little above subway, i’d come back and try other things and get another chocolate elvis, that’s what puts them at 4 instead of 3 stars.
Julie Boolie T.
Place rating: 5 Austin, TX
Service & food is ALWAYSGOOD. Everyone is nice here. I love their fresh ingrediants and delicious bread. I could eat here every day! Don’t forget to try their bombtastic soups. Yummm-oh! :)
Catalina M.
Place rating: 5 Round Rock, TX
Dear thundercloud subs, I love you. I love you. I love you. I come here pretty often, usually when I’m craving a good sub. Especially when I’m craving thunder sauce. The baked potato soup here is the best. Also, every time I’ve been in to this location, the staff has been 100% awesome! Oh and the homemade pickles here are amazing! See you soon thundercloud!
Madi F.
Place rating: 4 Round Rock, TX
True Story: I had been unforcefully banned from going to Thundercloud by [someone who is no longer in my life] because it was deemed«hippie» for nearly 9 years. So in an act of sheer«I’m free now rebellion» I grabbed a sub here the other day. My true punishment is that I have missed out on this awesomeness for 9 years. Chicken club was scrumdillyumptious and thunder sauce is the boss. 5 stars for the service. The sandwich making guy next to the wall, i don’t know your name, but you were wearing a homemade stamped heart shirt for valentines day that was so cute i could have eaten it too. Oh, and I wish you served Coke instead of Pepsi, but I’ll let it slide since you serve thunder sauce instead of boring sauce.
Jen D.
Place rating: 5 Dallas, TX
After 2 years of missing Thundercloud from being in the Pacific Northwest, my husband and I finally went to Austin to visit his family for the holidays. We became vegetarian in Seattle, so we have never had a vegetarian sandwich at Thundercloud, usually the meatball sub, Texas Tuna, office favorite or Italian. Of course, we have only been to the ‘cooler’ Thunderclouds like the one on Riverside and the ones on Burnet… and we were a little sketchy on going to the one in Round Rock. Nolan was our sandwich dealer and he was absolutely awesome. He was friendly, funny, adorable and he made a killer sandwich. The NADA Chicken Parm sandwich was SO god damn delicious… even if you eat meat, you would love this sandwich… I wish to christ they would open up a Thundercloud in Dallas. I highly recommend the store in RR and Sir Nolan.
Nicki D.
Place rating: 5 Round Rock, TX
Thundercloud ISAUSTIN! The Round Rock store folks are THEBEST! Those were my exact words upon leaving that heavenly joint today! Its the few places I dont mind spending $ 8+ for a combo lunch, because their attitudes are so flippin great. Love their weekly specials, although I dont usually get them. Im a Cali Club on wheat-girl all the way! Pickles? Why yes, give me 2! Damn, lunch was good!