CVS Pharmacy

This is the worst pharmacy I’ve been to. You would think for a fairly new and large facility they would have their S&@t together. But no. I’ve either had to wait over 30 min for a prescription when told it would be 10, our call-​in orders are never ready (or lost), or been give the wrong medication (happen twice for my child!). Sometimes I am forced to go there bc of their drive thru since I have sick little kids, and shouldn’t bring them in. But today their drive thru was closed… As my child has pneumonia, coughing in their waiting area, and have been waiting over 2 hrs for her medicine. Just unacceptable.

The cashiers are über friendly and the pharmacist is amazing! She saved my life when the ER doctor prescribed me a medication that has an ingredient that I am fatally allergic too. I love CVS in general. Every 10 scripts I get extra bucks that I use to buy the CVS brand licorice which is so aromatic! Ricky Bobby is so funny and Grace is very pleasant.

I don’t understand all the negative reviews for this CVS. As a convenience store, it’s always neat and tidy, and the staff are friendly and efficient.
As for the pharmacy, absolutely five stars. I’ve never had a better experience with a pharmacy in my life (and unfortunately I take prescription meds every day). They call me when I’m due for a refill AND they call me when I’m out of refills to alert me. They even always offer to call my doctor for me to get the new prescription sent in.
They are always kind and helpful when I’m there. I was having trouble with my new insurance one month, and they went out of their way to fix it for me.
Another time, my mother was visiting from out of town and forgot to bring her pills. They were extremely accommodating and managed to get her a three day supply to cover her visit.
They even helped me get a coupon for a medication I couldn’t afford even with insurance one month!
Seriously fantastic people there. Five stars all the way.

The pharmacy here is okay they call you for refills and they will tell you it will be ready at 4 pm. When you get there they’ll tell they ran out. And ricky bobby is to busy flipping his hair to care. Other then that this places doesn’t have any carriages where am i gonna put my 3 cases of water?

This is my CVS of choice. After using the CVS in JP for a few months and being treated shittily and given inaccurate wait times (there were many occasions where they said my Rx will be ready in 20 mins, but then I, and many other customers, ended up having to wait more like 45min-​1hr — super disrespectful of customers and customers’ time), I tried out a few other pharmacies in the area. My favorites were this CVS and Sullivan’s. I would probably use Sullivan’s, but their hours don’t fit my schedule well. This CVS is almost as good — the pharmacy staff are respectful and their time estimates are always more-​or-​less accurate. They often overshoot the time estimate, which is way better than under-​shooting. They also call when your rx is about to run out to see if you want them to refill it (or want them to call the MD with a refill request), which I appreciate since I would otherwise not realize I’m running out of meds until I only have a day or two left. They have a pretty good selection of personal care stuff (lotion, facial cleanser, etc), since they are a relatively big store. There’s also a drive-​through pharmacy window.
There’s also a drive-​through Dunkin Donuts in the same strip-​mall.
Cons: I can’t think of many legitimate cons. There isn’t much seating around the pharmacy. They have a small frozen pizza selection (but they aren’t a grocery store, so I probably shouldn’t expect them to have more). It can be hard to turn left into the parking lot during high-​traffic times, but that’s not the store’s fault.

If I could give negative stars I would. Worst pharmacy service ever!!! First they sent my prescription to the wrong place. Then after waiting almost an hour for the other cvs to fax it over to this one and wait another half an hour they tell me they don’t have enough in stock and only
Gave me two pills!!! Was told by one of the pharmacists to come back the next day to pick up the rest and the guy can’t even find my prescription in the system. After waiting another 20 minutes for him to find it. He tells me they still don’t have the medicine to fill my prescription and tells me that someone should have called me to let me know they don’t have it. Then he tells me I need to come back again in 3 days to pick it up. Really!!! What kind of shitty service is this??? Get a grip!!! I don’t have enough time to be wasting time and driving back and fourth to pick up a simple prescription! I will never ever ever use cvs for my pharmacy again!

Pretty big, Pretty stocked, pretty decent CVS… I was in the area (Burger King in the parking lot for the babys nuggets)… so I decided to run in for some items I needed…
They were having great sales & it was a nice decent visit… Staff was nice & helpful…

I like this CVS a lot. The staff are very friendly and conversational rather than impersonal and one of the pharmacists always greets me by name. The store is clean and orderly.

i am not one to come on here and complain about businesses, BUT this cvs is TERRIBLE. Unfortunately it’s the closest one to my house, so i end up there quite frequently, but each time before i go in, i wonder what story i’ll have to leave with!
i will say this, they do have a good selection of products… but you’ll end up waiting 15 minutes in line to buy them!

This CVS pharmacy is scary bad. The pharmacist* misread my daughter’s Rx, tried to give one cystomer’s Rx to another (scary and not v confidential) and didn’t seem bothered by either event. The regular staff is nice and I would trust this place for, like, aspirin. But not Rx meds.
*When I consulted with another pharmacist about this situation she said that he is not a regular pharm but was filling in. If that makes it better.

I have been to many locations of CVS and many are just average okay stores with not very helpful staff and old set ups etc. This is a brand new CVS and is pretty nice inside but has some of the worst service and staff I have ever encountered in a CVS before. The staff wanders around in a daze not knowing what they are doing or anything about customer service. They put one cashier in the front to help a line of people stretching to the back of the store. Sometimes it takes me 10 minutes to get through checking out. It is horrible. Plus they talk to each other and take personal phone calls all well ringing you up and have no consideration for the customers. I will ensure I skip this location as it is convenient but takes too long and is just a royal pain.