Sunglass Hut Watch Station

After a horrible experience at the San Jose location with «Eric» we came here for a «last chance» Sunglass Hut. Matt L. Came through with awesome customer service so we bought two pairs of Ray Bans from him! Thanks for your time and patience with is Matt!

DO NOT SHOP HERE! save your self the hassle and go buy your sunglasses at Nordstrom, they have the best return/​exchange policy and the best customer service, bought my husband a pair of raybans and one of the screws completely came out the other side went loose. According to their standards that’s not defective so I couldn’t exchange for a new pair, now I have to wear $ 200 glasses that constantly have the bolts go loose. Poor Poor customer service. Nordstrom will gladly exchange your sunglasses with no questions asked! I will never buy another pair of sunglasses from sunglass hut ever again.

I entered the store one day because I had a question about a missing piece on one of my sunglasses. I didn’t even purchase these sunglasses at a Sunglasses Hut and they were years old, but Daniela was extremely helpful. She referred me to Repairs so I could contact them and see if they might be able to fix my glasses. Daniela didn’t try to sell me anything — she simply gave me the info I needed which was great! And there was no hassle that I hadn’t bought the glasses at a Sunglasses Hut. I will definitely go back if I need anything sunglasses related.

Received great professional and fast service here today. Purchased the cutest Ralph Lauren Sunglasses. Thanks Sunglass Hut.

A year ago I purchased some beautiful Tiffany’s shades here. Service at that time was on point and ultra professional. Today, I visited the store to take up their complimentary frame cleaning and shaping services. James really stood out as being professional in making sure my cherished frames fit just right and were sparkling. Next time I’m in the market for another set of sunglasses, I’ll make it a point to visit this location again. At that time, I hope James is able to help me again not only for his service skills but also because he’s a tall glass of water. ;)

I purchased my new Sunglasses here. Pssst they may have or may not have been open yet (but) I received amazing service. Quick, honest, and I walked out with my now favorites. Thank you :) I WILL return.

Friendly staff and great eyewear. Bought 2 shades thanks to the awesome selection of Ray Bans

I don’t usually review places in the mall, especially stores, but this one deserved it.
This is the Sunglass Hut downstairs (the older one). It was a great experience and I was not even in there to buy something.
My boyfriends mom was in buying some sunglasses and so I was just poking around doing nothing.
The manager of this store was very nice. He cleaned and tightened my sunglasses for no charge and looked up some prices on my old sunglasses to see if they were cheaper now then when I bought them.
I’m not stupid and I know he was building rapport in hopes that I would one day come back to buy some stuff from him, but he didn’t have to, and he was really nice and knowledgeable about everything.
My boyfriend’s mom got really nice service and attention from the other employee. So all in all, it was a good experience.