Abaris Realty

We own a place in the Colonnades and have been very happy with Abaris. They are responsive to questions I have and are always courteous. In particular we are appreciative of Shireen, and Bruce, the onsite manager. He is professional, polite and efficient. Should he leave, it would be a great loss to our community.

As an association board member, resident, or owner of a condo in The Colonnade at Kentlands, I, and the association, receive the very best of service from Abaris, represented by Shireen, our Property Manager Bruce, and the crew that they manage that regularly cleans and maintains our shared spaces. They are all professional, polite (even when confronted by difficult, troubled, personalities), and they get the job done, even given the limited budget that we have for their services. Nobody could reasonably ask for more.

They were the poster children for what it means to be unprofessional. Multiple phone call went unreturned. It took them over 60 days to figure out why they had my account balance wrong. When you could get someone on the phone, and not just their voicemail, they were incredibly rude.

I’m writing about a fantastic employee at Abaris, Shanique Edwards. I had the pleasure of knowing Shanique and the excellent work she did when she was the front desk manager at the webster house. I truly enjoyed dealing with Shanique on a wide range of issues, including problem residents, issues on maintenance of the building, daily interaction involving admitting friends, workers, etc. Boy, I could just go on and on. Suffice it to say that Shanique was ALWAYS pleasant, professional, competent, and effective. I miss her here at the webster house. Really.

I had the pleasure of meeting Shanique during her tenure as our building’s manager. She was friendly, professional and quickly earned the residents’ trust. She effectively tackled every issue that arose in a time-​sensitive manner, proactively sought to improve efficiency, and successfully managed and monitored staff and outside contractors. Moreover, she consistently demonstrated her willingness to assist the tenants in problem-​solving any individual issues that arose. I highly recommend her without hesitation.

Abaris has been a great resource for me as a home owner. They have always quickly responded to and handled my questions and concerns. So much so that when Shireen, our property manager, recruited me to serve on the HOA I had to say yes.
Although I was hesitant to take on the responsibility of the role, I am glad I did. Shireen and her team are so knowledgable, professional, thorough, connected, and efficient that they make serving on the board as easy as possible. Shireen is patient with my many questions and always fully answers them.
She follows up on homeowner concerns and often leverages her strong concerns with the city, police, and vendors to get things done.
I unreservedly recommend Shireen and Abaris for property management.

Our HOA started using Abaris last fall. Through a difficult transition Abaris responded to all issues in a timely fashion. When problems with the building arose Abaris has been there promptly. I believe they understand how HOAs should operate and they have provided the board with some valuable insight. Although we have been with Abaris for a short time, I can highly recommend their professionalism.

Abaris has managed our HOA for many years now, and they are great! We love our representative. They give us advice on how to solve tough problems facing our community, take care of our budget, paperwork, auditing, and taxes. They have helped us find great vendors for our community, and help out with outreach and communications. Lisa is the best, and we are lucky to have her on our team.

I am so happy to not have to deal with this company managing my condo anymore. They have been very hard to work with throughout the entire process and frequently take a very long time to get back in touch with you, if at all, about any inquiries that you have. As part of managing our condo they decided to replace the back patios of select homes in the area. They decided our place would be a patio that was replaced by the contractor that they hired. Without informing us they started work in February and did not complete the work until that August. Each time that I called they kept saying that they would check with the contractor and not get back to me with me not hearing back from them until I would call them back again. Each time they blamed something on the contractor but when I asked they guys doing the work they would say that Abaris has to approve each step before they could move forward. I continued to make my regular payments for the condo and they still would not provide good service during this time and they would show no sympathy that we did not have access to our patio almost the entire summer. I recently went to sell my condo and tried to get the resale package from abaris for the purchaser but Abaris would not accept a check from me. They made me get my agent to cut them a check and I had to pay him back.
Thay are not easy to work with and do not care what your concerns are.