Ivy Salon & Spa

Tried twice to have my manicure gels done, both times after they repeatedly text me about my appointment, they cancelled them right before my appointments. I had scheduled and wanted my nails done the day before my trips but both times I had to go without because of the cancellations. If I cancelled 10 minutes before my appointment I sure would have heard about it. Today, it took me 30 minutes to get there then I get a call as I am parking. Not going to this place ever again! Also, there is only one person there doing nails, I would have gone to someone else there if they had another manicurist.

So I have never had a salon experience before and my best friend Alex knew I wanted to dye my hair a nice light brown Carmel color. So she recommended me to Mallory and the moment I walked in she greeted me with a hug and welcomed me to her chair. We talked about color choices for a bit and then decided. I was so nervous for change but when she was done it came out better then I expected. I’ll definitely be back soon for touch ups and anything else tending to my hair I highly recommended Mallory. Thanks so much!

This was my first salon experience and will definitely not be the last. Mallory was my… Stylist? I’m not sure on the terminology here LOL. But she was an absolute doll!!! My hair was a medium tone brown and I went in wanting balaylage. Mal went above and beyond! It came out better than the picture I showed her and I absolutely love it. She also took a picture of the back of my hair which was completely butchered by Super Cuts — one side was longer than the other! She fixed it and recommend I come back once it starts to grow out so she can fully fix it. I’ll definitely be back. Thank you so much Mal!

Terrible customer service. Called to book an appointment and girl was rude. She fumbled around with the phone for a couple minutes then booked my appointment wrong.
Walked in to salon just now five minutes late and lady walks up to the front and said that she gets a lot of no shows blah blah blah… And says she needs to reschedule my appointment. The girl could have started my hair in an effort to make some cash. Totally confused about the whole situation. Can people not be 5 minutes late?

First time I have EVER dyed my hair the experience I received was beyond what I expected. Thank you so much Alex for making it an amazing experience for me! I’ll definitely be coming back again!

Got recommended by a friend here for Steph Foley! Excellent job always willing to try new things, voice her opinion on styles for me, or even come up with some! Been going to her for almost 2 years now!

I live in Orange County and go to this salon specifically for Stephanie Foley! Not only is she amazing at what she does and naturally gifted, but she also provides quality service overall, taking the time to talk to you throughout. You can also get free haircuts through her referral program!

Been coming to this salon since they opened. Cristina is fabulous ! Love that I can get all my services at one salon!

I get my haircut twice a month and I only trust one person, Stephanie em effin Foley! She’s been my barber (Yes, she’s an authentic barber) for the last 2 years and will be for however long she will allow me to sit in her chair.

Stephanie Foley is the best! She does a great job cutting my hair and trimming my beard. After she’s done i feel like a sharped dressed man! She can’t do you wrong! Plus she’s funny and really chill:)

Stephanie Foley is fantastic! Great at color and cut! She is super helpful when deciding on a new style or color. She puts so much time into her clients and it shows by how much we all love her. I recommend her to everyone I know! The salon is fantastic as well very clean and they always offer a beverage upon arrival. Everything about this salon is fantastic!

Stephanie Foley is the bomb! I thought I had died and gone to heaven! I had been going to someone else to get my hair done for years, but she closed shop and moved into another career. My friend suggested Stephanie, so I gave her a shot! She nailed it! My first time there, she built some rapport with me and then said «How do you like this color on you» (I was always a blonde, so then started highlighting my hair blonde as it dulled and became dirty blonde). I said it was «ok» but I thought it was too light and I was bored. She went medium brown and now some reds! It looks great with my coloring. She saw it immediately– I was washed out! Soooooo many people compliment me on my hair coloring and trendy cut. Besides being a great hair artist, she’s funny and down to earth. I love having my glass of red wine and chatting with her. She makes me laugh.
P. S. Don’t be afraid of her blue, or green, or purple hair…:)

Stephanie Foley is the best! My hair is the most unpredictable rats nest ever! I have been to both high end and ethnic salons and nobody can control my hair like she can. And when we talk color, she has a great eye for what color and style will go well with my face and skin tone. The products I get from her work so well.
Step 1: Go here
Step 2: Ask for Stephanie Foley
Step 3: love her work
Step 4: give her awesome tips!
Step 5: repeat
She has a great eye and education to back it up! She knows her stuff! The salon also has a cool vibe to it!

Outstanding blowout treatment by Alex. She and her dad are awesome and made me feel and look pretty again after another salon messed up my hair. thank u!!!

I have been coming to Christina for years now and I LOVE love her and the salon. She has never steered me wrong. As women, we all know there’s a big difference between a hairdresser who will do what you want and a hairdresser who will ruin your hair doing what you want. Christina has always given me good advice, I went from a brown almost black to blonde for my — upcoming — wedding without frying my hair at all. It took longer then I initially wanted but so glad I went with her advice. (And I straighten my hair every day.)
The Brazilians here are top notch and Alex — who does 99% of them — is sweet and super experienced. I will be getting my second Brazilian now this next week. Make sure to check groupon and/​or living social for their specials :]

I received professional salon services from Shiri Zaragoza at The Ivy Salon & Day Spa and could not have been more pleased. I had a full color change and she was very professional by providing me with a consult and disclosing the risks of a full color change (dark to blonde). Great haircut too.

This is the worst salon I have ever been to. I left there crying after they butchered my hair. Since I was VERY unhappy I went back the next day and spoke with the owner to show her how bad my hair looked (it was completely uneven and way too short). I should add that I originally went to have the Brazilian blowout (my hair was about 2 inches past my shoulders). I had gone through the style books with the stylist to choose a new style (the one I chose looked nothing like I received. When I showed the owner the style I had chosen and what she had done she said she felt bad and that she would have a different stylist fix it. In order to «fix» it I ended up with a bob cut around my ears! I couldn’t even speak when I left there I was crying so hard! The owner said she was so sorry while I was leaving.

I love my hair. By far the best salon around. I love the way Alex does my hair. And the salon is super clean and beautiful. Everyone who works here has always been super helpful and nice. I drive 1.5 hours just so I can come get my hair done here.

I have to let you guys know, my hair is burned off from my blowout. I know not from the chemicals, but from the heat settings on the straightener. I even commented that her iron was much hotter than the last place I went for my blowouts. There is a layer on the top where the hair was burned off and is only 2 inches long (my hair is mid back length) luckily I can slick it down, but I notice it! The blowout also did not make my hair straight. It’s just a bit less wavy than usual and just not frizzy and poofy. Luckily I only paid a groupon price, but even so, it wasn’t my best money spent.
Update: I just went into the salon to have them look at my hair and they had the nerve to say my hair was already like this before my blowout, so I asked if there was anything they can do, to repair etc and they said they would refuse working on my hair. I did not intend going in there to ask for a refund, but after some arguing back and forth, I asked if they could just refund me. They obviously said no, which is fine and expected. It just makes them look worse. So pretty much they won’t fix my hair, won’t refund. So where does that leave me? Out of luck with crunchy, straw like hair as a gift from them. Then they had the nerve to CALL ME A SCAMMER! They said «people like YOU do this all the time! You’re a scammer!» Excuse me?! People like ME? I simply went in there to see if they could fix my hair in any possible way. People like ME… I almost didn’t even contact them because I didn’t want to put a working moms job in danger! I even tipped Rachel! I wasn’t even mad before, it’s hair, it grows back, I just really wanted them to see it. But bad customer service and being told I must be a scammer because I paid a groupon price and wasn’t happy with the results?! Good grief! I’m sorry your business gets scammed, but I am in no way, shape or form a scammer or have the mentality to ever take advantage of a person or business for my own benefit! Here’s another kicker! They told me they would call to have me removed from their property if need be! I got a good laugh out of that because I am a small, soft spoken person, sitting there, trying to stand up for myself while staying calm and explain my situation without being heard and being talked at by 3 employees… Just. WOW! Good luck to this business because with service like that, I’m not sure how they are even still around. Too bad we couldn’t reach any sort of agreement that had me leave there not in tears and feeling picked on.
Everyone who knows me, they would know that if my hair was already like this, I would have posted a photo way long ago! I will forever spread the word of how I was treated here and the outcome of my fried off hair to all the families, co-​workers and employees I know.
Update: this happened in October and my hair is STILL F’d up from them. I make sure to tell EVERYONE who asks me what the hell happened to my hair exactly who, where and what happened at Ivy Salon and Spa. You get your hair done, people ask. Too bad you royally messed up!!!

I came across a great group on deal for a Brazilian blow out. I have never had one before and been wanting to do it and I couldn’t pass up on the price. Adrienne did my blow out and I love it. I never realized how frizzy my hair was. The whole salon is great and everyone is so nice. I spent a good few hours there for the blow out color and highlights and haircut. I felt so pampered. If you haven’t had it done you should check out this salon and ask for Adrienne.