Advanced Cardiovascular Care

Dr. Bokhari is very friendly and kind, always greets you with a smile. His nurses are always very sweet, and answer all my questions. Got endo venous radio frequency ablation done, and it was a breeze, especially Dr. Bokhari talks to you, and makes you feel very comfortable. One thing they could improve is their front desk customer service. It takes awhile sometimes to even have them notice you are standing there, when all I ask is a little smile showing they ancknowledge me. I would recommend Dr. Bokhari to anyone looking for his services.

Worst doctor’s office, beware. Where to begin.
Dr. Bokhari himself seemed like a knowledgable doctor, except the wait times were over an hour and he rushes in and rushes out. So fast and brief in fact, that I had to ask the nurse still taking my vitals– was that the doctor? Wasn’t happy with him, but needed to get the tests done so I could at least take it to a cardiologist who would take the time to figure out what was going on with me. He pulled the, «you’re too young to have any heart problems» card which really irks me. Maybe he should talk to the patient and review their records before making those kinds of comments.
Office staff is very incompetent, they make errors on scheduling and billing and you have to deal with it. First appointment I had scheduled was a piece of cake. All the ones thereafter– horrible. They say they will call you back in a week when you call to make an appointment. A WEEK to call you back to schedule an appointment. But they never call you back anyway, you have to keep calling every so often to try to get someone who can schedule, this person must be pretty elusive. Say you show up to your appt. that you finally get scheduled, they will give you every excuse as to why you suddenly can’t be see. One of the excuses being, «we have new employees» as to why they fail to contact the patients regarding scheduling and billing issues until you show up. First they may lie like in my case, «We called and tried to tell you yesterday.» No, actually I have the voicemail which was nothing in regards to the issue, not even a call us back sort of thing. Then they’ll change their story a few times. I was frustrated and rightfully so. Want to know what the customer service is like? The office staff literally laughed about it. Clearly they don’t understand customer service or why a patient may be upset because they just wasted their gas, time, babysitters, money, and could have made an appointment with a better doctor who doesn’t employ untrained/​unprofessional staff instead of waiting months for a very important appointment just to be told oops no. No concern for the patient, no trying to fix the situation. Also be aware that they do not have any sort of management– well, according to them when I asked to speak with a manager about the situation. The whole office seems fishy, I’m concerned that they have my personal information. Please avoid Dr. Bokhari’s office, I hope I save some people the hassle and frustration they’ve caused my family on numerous occasions. There are many other cardiologist’s offices out there who genuinely care about their patients, this isn’t one of them.

Love how Dr. Bokhari always answers all my questions. The staff is very friendly & helpful. And I love that they have refreshments and goodies for their patients.

Dr. Bokhari and his staff are the best! Five years ago I was lucky enough to have Dr. Bokhari as my cardiologist when I had a heart attack and was taken to Riverside Community. He saved my life and I am here today to tell you how much I appreciate his efforts and his staff’s efforts to make sure I have the best care possible!