LOFT

River Forest, United States

3.9

Closed now

15 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 708-366-5097
Website:
www.loft.com
Address:
7331 Lake Street, River Forest, IL, 60305
b/t Bonnie Brae & Clinton Pl
Nearby public transportation stops & stations:
0.3 miRiver Forest
0.7 miHarlem & Lake
0.8 miOak Park
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Parking
Private Lot
Bike Parking
Yes
Wheelchair Accessible
Yes

Today

Today 10:00 am – 8:00 pm
Closed now
Local time (River Forest) 09:38 Wednesday, 25 June 2025

Business hours

Monday 10:00 am – 8:00 pm
Tuesday 10:00 am – 8:00 pm
Wednesday 10:00 am – 8:00 pm
Thursday 10:00 am – 8:00 pm
Friday 10:00 am – 8:00 pm
Saturday 10:00 am – 7:00 pm
Sunday 11:00 am – 6:00 pm

Description

Specialties

Your River Forest, IL LOFT is all about effortless, undeniably feminine style. Our clothing is modern and casual, featuring tops, sweaters, dresses, pants, jeans, shoes, accessories, petites, maternity and more. At LOFT, we create clothing that works everywhere in a woman’s life — at home, at work, on the weekend and beyond. Carefully crafted, undeniably feminine and ultra-​wearable pieces that are about the vibe as much as they are about details. Welcome to LOFT.

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15 reviews of LOFT

No registration required
Place rating: 5
Chicago, IL
Truly outstanding customer service here. No hassle returns from online shopping. Staff is quick to offer thoughtful help, including bringing clothing to a fitting room and checking while trying things on to see if different sizes are needed. Professionalism and good customer service like this is hard to find these days. Thank you!
Place rating: 5
Chicago, IL
I never shopped at a Loft until a month ago. I bought a dress and a couple of shirts. I had great customer service. They put my items in a fitting room. They constantly asked me if I needed another size or needed help. When I was in the fitting room they ask if you need another size. They get you another size. When I visited the store last week I spent quite a bit of money, but almost everything was on sale. I lost 45 pounds and I need new clothes for my smaller body. I found a dress, sweaters for $ 25, jewelry buy one get on 50%, and pants on sale. I love the modern straight curvy jean. I bought a dark blue wash in the store. Then they used a tablet to order a black pair for me. I received them via UPS a few days later. Great customer service!
Place rating: 5
Chicago, IL
I cannot say enough about this store. They are always getting new shipments out on the floor weekly, and they have great deals; however, they also have the most helpful employees. I have come here for just about every major event I have had in the past year. I am never not satisfied with their products or their service. It really makes you feel like you are shopping in a Mom/​pop somedays, because you always feel welcomed and acknowledged; and, as someone who usually shops locally, that’s exactly what I would like to feel when I do shop corporate. Great place, and hands down best shop for petite-​selection.
Place rating: 1
Oak Park, IL
I’m glad to hear that others are having the same experience at this store with indifferent sales associates. I was starting to wonder if it was me or something … I have never once been greeted when I walk into this store. Even today, when I was literally the only customer in the store for a few minutes and there were three sales associates, I was ignored and I walked around and browsed. And I got no offer of assistance as I lugged a number of items into the dressing room.
Hey Loft management, get a clue and train your sales people to treat customers like people who keep you in business.
Place rating: 4
Chicago, IL
I love how big this Loft is in comparison to other locations in Chicago. The store is nicely arranged and easy to navigate. I liked that the sale items were on big racks and not tightly packed in one section. The staff seem indifferent to all the customers that walk in. Also wish I knew they offer 15% student discounts. J. Crew is very upfront about this, but the Loft is not.
Place rating: 4
Chicago, IL
I love this particular location; every time I come here, I leave with something beautiful. Some earlier reviews stated the staff were rude (??). I personally think the staff are great and attentive without being pushy.
Place rating: 1
Cook, IL
I love the Loft, but this particular store always disappoints me. Its the staff. They are rude, inattentive. Today I go into the store and the lady at the register is completely disinterested in helping me out. She was actually having a loud conversation across the store with another associate about the song on the radio! This store needs an overhaul in attitude.
Place rating: 5
Washington, DC
I absolutely love this location. They always have the skirts in style and the staff are always super helpful when I bring in my coupons to maximize my savings. I get emails when the store has sales which is awesome. The store is super clean. They have a lot of styles for both business as well as casual. The weekends are difficult to find parking in the lot because of all the neighboring stores. You really Will always find something to buy when you come here. The accessories are also ample and in variety. They always have at least three or four people on staff so you will not wait for someone to check you out. Give this location a chance. I plan to come back for the next big sale because I just missed the last one of forty percent off everything in the store including the more high end items!
Place rating: 1
Oak Park, IL
I give it one star for the customer service which was non-​existent and 5 stars for the selection and deals. Even though everyone in the store were all a bunch of jerks, I’ll always come back for the sales and just hold my tongue and leave as quickly as I can.
UPDATE: I went back a few days later to return something and this time the customer service was much better. A different group of folks. Who acknowledged me when I entered the store, offered to help and was friendly attentive when I checked out. I wish they would’ve been working when I first visited the store.
Place rating: 4
Chicago, IL
You can always find something good on sale or clearance here. The staff is friendly and helpful, sometimes too much. I really don’t like to be bothered while I shop. You’ll get every associate asking you if you need help. They need to devise a system so they know who has already been asked.
Place rating: 5
Forest Park, IL
This store is a favorite of mine! The petie section is great, I finally found pants that I do not have to alter — the Marissa pants fit just great! The sales are awesome and the staff is very friendly and helpful when needed. The trouser jean is stylish and can be worn other than on Casual Fridays! There is always a sale of some sort, I just purchased a pair of pants at 30% off and bought a necklace for my daughter there as well.
Place rating: 5
Harwood Heights, IL
Love there clothes. These pants fit me better than any other. I also love the sales that they have. Today it was 50% off everything in the store — even stuff marked down. I got a pair of pants for $ 4.97! They are always my go to store for new items and I am never disappointed. I also love the 15% teacher discount — they gave me this above and beyond the 50% of deal going on!
Place rating: 4
San Francisco, CA
Ladies, if you’re looking for a pair of trouser-​style jeans, this is where to find them.
I ended up finding a pair of super dark, flattering trouser jeans with sailor front detailing. $ 70… okay, I’ll pay that and more for some denim with polish. But yesterday they had a sale in which most regular-​priced jeans and tops were half off. So yeah, $ 35! I feel like I robbed ‘em.
The Loft also stocks some pretty dresses, jackets and tops. Great sunglasses too… they look a lot more expensive than they really are.
This store is well-​organized and the sales staff is helpful but also gives you space once you let them know you’re okay. And, their jeans have always fit me really well so I’m sure to return!
Place rating: 5
Oak Park, IL
Gotta give 5 starts to a shop where I got $ 180 worth of clothes (3 pairs of slacks) and only paid $ 34! They have great sales, a good selection of merchandise, a section for petites, and helpful staff. There’s really no competition in this part of town so I hope they stay.
Place rating: 4
Chicago, IL
My heros.
I rushed in here last week on a weekday night… 30 minutes before closing time. I had a very delayed realization that I needed to wear a suit to my interview the next morning. Eeeekkk!
After running in to three other, less expensive stores, I accepted the fact that I was just going to have to pay a bit more for something that really fit me and looked good.
The sales girls were extremely helpful. We picked a suit to start with, and they helped me pick the right style pants and jacket that fit properly. Mission #2 was to find a top to wear under. I wanted something a bit colorful that ‘popped’. The sales girl delivered a selection of about 10 tops to my fitting room. I loved that she was honest about the way they fit and looked on me.
I walked out one VERY happy, confident camper.
And… all suits were 30% off. Me likey.