Staples the Office Superstore

I went to three stores before I went to this one looking for one simple item. Book covers, the first three stores didnt have any. So I ended up here at Staples. They were so nice and helpful. The cashier was really friendly and made the experience pleasant for me. (I was super annoyed when I walked in the door because i didn’t think I would find the book covers) But the cashier was so nice I left with a smile! (And book covers!!)

It’s been three years and I’m giving you a bad review, Staples.
Neither myself or anyone in my family shops at Staples anymore because we have not forgotten how your surly clerk and malicious manager refused to xerox the small photo of my father for his funeral program as it was «against copyright.» There was no copyright or other marks on the photo, and no date.
The photo had, coincidentally, been taken at Olon Mills Studios about thirty years ago in the same strip mall where this Staples is located. Olon Mills has long been closed. Manager thoughtfully informed me that if I could get the photographer’s permission to copy the photo she would do it. I explained this is not possible due to the aforementioned information, and she was pretty smug. It seemed to me, and my family, that if she cared one whit about customer service she’d have tried to help us out. He died suddenly during our family vacation and we were all from out of town having to plan the arrangements at the last minute. Oh, we explained, we pleaded, but her stony heart was unmoving.
Kinko’s on Broad Street did it without any qualms. Kinko’s for the win, Staples for the lose!

They really need to know their stuff better. I spent about an hour designing a stamp that they said it could be done in 3 days, and when I was done, they said if I wanted that, I had to pay $ 9.99. They said that the only ones they could be done in store were different (more expansive too). I left frustrated and I don’t plan to be back…

I love this Staples location! All the staff are friendly and helpful, and their copy and print center has saved me on numerous occasions.
I have used them for bulk printing and copies, and i find their online uploading to be easier (and less expensive) than their competitors.
Today specifically, I had planned to go to Kinko’s to resize and print a few black and white and color pictures. Despite telling me that it would not be a problem, it seemed to be too complicated and ridiculously expensive.
I drove by Staples on my way home, and the guy in the print and copy center did it in less than 5 minutes for a very low price. It was super awesome.
I have learned my lesson, Staples. I will never doubt you and your awesome print and copy center again.