Rallye Auto Service

We took our family mini to have a wheel bearing replaced after hearing a slight hum during a weekend trip. A neighbor had recommended Rallye. Everything else functioned fine on our van. Two days later our van was ready. On the drive home we immediately noticed something very wrong. The van drove like a worn out ranch truck. We called Scotty the next morning and he told us to bring it back and the would fix it. We were then told that our struts and shocks were bad and needed immediate replacement. While I was suspect, I told Scotty to just get the van fixed as we were driving it to Colorado the next week. Another call and the same thing. After three visits and a lot of money later we had a poorly functioning van. We ended up taking it to another shop and now have a properly functioning van. That shop informed us that the strut mounts were not replaced when the new struts were put on, a motor mount was stripped out and another broken. We had them do the repair and all is now fine. I personally called Scotty and asked him to reimburse only the cost to remove the struts again in order to install the mounts. I did not ask for anything more. Scotty refused and told me that had I brought the van back to him we might have worked something out. A 4^th try to get it right? I think not! If you need simple brake or oil change job these guys may be fine but I would beware of in-​depth mechanical. My silver lining was that I was getting a major timing belt service after our Colorado trip and luckily I did not have Rallye do that work.

Quick, *honest* service. I was a regular for many years at the old location and visited the new location today. They have always patiently explained to me what was happening to my car. I have always felt that I was treated fairly.
I have been a customer for about 20 years and 4 vehicles.

These guys are the absolute BEST! I wouldn’t trust anybody other than them with my Mini Cooper! Great work, fair pricing & honesty is what I look for in a mechanic & Scott & his employees deliver on every count