Walgreens

Worst place that I have ever been. These people are so rude and unprofessional, screws up your medications so that you really don’t want to trust them when you do pick them up. We were travelling through here and I had to rush an order of my prescription meds, they gave me so much trouble about it and were rude to boot. I wonder how they manage to stay in business behind their unprofessional management. I would never refer anyone to this business, ever! In fact, if you want to stay healthy, I would not get your meds here at all!!!

I would like to give less than 1 star, however, that is not allowed by Unilocal.Walgreen’s has the hook of being conveniently open 24 hours. This is especially enticing when it comes to getting prescriptions filled at my leisure, or so I thought. The stress and aggravation of dealing with night people, or even day people, in the drive through there still has me grinding my teeth trying to get my prescriptions transferred to a real pharmacy. its been two weeks, and three fax requests from Owen’s pharmacy yet still Walgreen’s holds my medicines hostage, all because I told them I can’t believe the stupidity here and I will go somewhere else to get my medicines. (this was only after they acted like I was the fool)
How dare I as a customer expect a somewhat intelligent group of morons handling my life giving medications and even more, expect them not to look down on me with despise because I called them on a really stupid mistake and chose to go somewhere else.
I finally took it upon myself to verify that Owens did in fact send a request three times with no answer from Walgreen’s. I was told today, by a female Walgreen’s pharmacy employee who must be under the witness protection program, and would not give her name, that they just now received my order from Owens, however, one of the four meds was missing from the request… WTH? did she really expect me to believe this bull#$%t excuse?
How dare I relay my dissatisfaction to them again today when I called to tell them Owens faxed three times to get my meds and all this is because of their drive through clerk who didn’t know what she was doing… What the hell is going on?
Yes, to stay in business Walgreen’s, at least the pharmacy, obviously deals with other people who don’t expect much and probably don’t even realize they are being treated like garbage, let alone worry about correct meds and billing problems there.
RUDE and STUPID are the two words I can use to describe the Redding, CA. Walgreens pharmacy staff on cypress Ave.
They are bordering on a felonious lawsuit holding meds hostage because they don’t like someone… Yeah I know, try and prove this was intentional and that they aren’t just stupid. I can’t really do that as anyone just talking with them for several seconds will prove the case for the latter.
Here is a great tip… If you have any thought of their pharmacy getting something right with minuscule exceptions, don’t get your meds here… Trust me it’s not convenient that’s why I am switching to Owen’s even though they are closed on weekends and evenings.
Two middle fingers up Walgreen’s you people are losers and frustrated me enough to waste my time writing this garbage post which your employees will probably read and then act like they are satisfied customers.

It’s nice to have a pharmacy open after hours and on holidays and weekends when you need meds! At least you have somewhere to get them!

Good God. After years of avoiding this place and using CVS, my doctor called in my prescriptions here on accident. Dropped off new insurance card, which they immediately said was inactive. Checked with insurance, active. Checked with Walgreens again, they said it still wasn’t active, double checked number, didn’t bother checking name on the card or updating my account after I told them I’d recently married. Then, once that was corrected, they said my prescriptions weren’t covered under my insurance plan. Called insurance again, and they said they were and if there was any other problems with the prescriptions in question to run them a different way to cover them. They ended up STILL running them wrong and then on top of it, they only gave me ¹⁄₅ of the pills they were supposed to! Now I have to drive all the way back to Redding tomorrow to HOPEFULLY figure it all out and not create a superbug from them skimping on my freaking antibiotics! BE WARNED! The whole reason my family has been avoiding them is nearly EVERY prescription we’ve gotten from them has been incorrect in some way (not enough pills, billed wrong, takes too long, given to the wrong customers, and even COMPLETELY WRONG MEDS when the bottles were correct. How they haven’t been sued out of business at this location, I’ll never know!

First, avoid this place if you need meds.
You will wait in line for what freaks like forever and I just don’t get why they don’t have their shit together. Every other pharmacy I have used is so much faster than them. It’s like they can’t get a good system down. I’ve sat in line for a half hour, on the phone for a half hour. The lines always backed up and right now there is a car line of 5+ as well as people inside of 5+ waiting. Yet there is one person doing it all. I bet they don’t make enough for what they do.

The Pharmacy is consistently terrible every time my dr. calls in a prescription there. Despite its convenience of being 24/​7, expect 1hr or longer no matter what time of the day. Dont waste your time here, you’ll waste quite a bit.

If possible avoid this pharmacy. They have no concept of time, if they say 20 minutes, expect an hour. 40 minutes expect an hour an a half. In my case they said 2 hours and I waited for a total of FOUR hours and 10 minutes. 40 of theses sitting in drive through with no one answering. Waiting for emergency medication by the way for an eye injury. So I waited in pain. They also don’t answer their phone and automated voice just says, «processing it». Too bad for an emergency. Oh and it took over 4 hours for them to say they couldn’t fill the entire order. REALLY! Now I remember why I left here as s client years ago. They should be embarrassed about their lack of service. I look forward to giving all future business to Rite Aide. Do yourself a favor go any where but to Walgreens Pharmacy.

After 17 years of shopping and filling prescriptions at this forever understaffed pharmacy-​id had enough-​i kept getting calls about my auto refills i went down there Thursday after a 12 hour day to be told there was nothing and i only had one on auto refill-​well for 3 days in a row i kept getting the same calls –low and behold there were 3 ready on AUTO REFILL – the fat cows in there got all mouthy –i promptly went to rite-​aid and transferred ALL my prescriptions –i will NEVER set foot in a walgreens again – pull out of there and speak with ur $‘s!

The busiest pharmacy I have ever been too. The staff are friendly for the most part and helpful, but they are simply understaffed. No matter what time I go there there have been long lines. The drive through almost always has a long line and so does the inside. I would be happy going there if they hired about twice as many staff. Honestly, go somewhere else.

Other than the 24 hour convenience of Walgreens pharmacy I find no reason to go to a place so disorganized and unfriendly as the Walgreens on Cypress I dropped off my prescription and was told I could wait 30 minutes in the store or come back and pick it up after seven it was 5 o’clock at this point .when I returned at 7 they said the medication would be ready at 8. I asked why the continued delays the worker expressed they fill people’s prescriptions who are waiting before people who drop them off. after a three plus hour wait my prescription was filled. behind the counter was a large bucket of prescriptions from people who said they would wait and did not, and now their prescriptions are in a giant bucket waiting for them to pick up. there lies the secret just tell them you will wait, and leave they will fill your prescription before everyone else who drops theirs off. the drop off window was closed when I ask the worker why the window was closed she said they had no one to staff the window. Walgreens you are not new to being a busy pharmacy and medication should be handled carefully not in a rush when you are slammed why not staff enough employees to properly handle the business of a busy pharmacy.

Everytime i come to this location its an hour wait. There is only 1 person working and 10 people standing in line and cars in the drive through. Very slow to fill prescriptions.

This is the MOST unprofessional and rude Walgreen’s I have ever been to. The pharmacy customer service is a joke. I went there to pick up meds for my wife and right when I showed up to the drive through the stupid short hair blond lady gave me attitude for NO DAMN reason. The only reason why I did not snap back was because I had my little girl in the back seat. I will NEVER EVER RETURN TO THIS PIECE OF CRAP WALGREENS!!!

Sadly the service was slow and not friendly. The prices on the shelves did not match what rang up. I feel Walgreens has really gone down hill in the past year. With so many choices within blocks I’m not giving them my business.

I use the walgreens app. I get notified when my prescription is ready to be picked up.
I got notification, when I went in they made me wait 15 min before telling me it had not been filled. Then they made me wait another 45 minutes before telling me that they could not fill it. What they did not expect was for me to notice they pulled my filled prescription off the shelf to take half the pills to fill someone else’s prescription.
I find the employees to be exceptionally rude in the pharmacy, but the photo and front cashier employees are super nice. This does not make up for the pharmacy. If I could give less than one star, I would.
The store is generally pretty clean, but it really depends on the time of day. This is the only 24 hour Walgreens in the area.

Very rude, abrupt, condescending attitudes from pharmacy staff… unbelievable
previous visits the same, gave them the benefit of the doubt… too busy and overwhelmed… but when it is every time… really, ever hear of customer service? …the drive-​up people very nice and helpful

Nice enough place. I stopped in to kill some time one evening before an event down the street, and as I wondered around a woman interrupted me at least 3 different times to tell me she was «never too busy to help me find anything!». At first I thought it was nice, but then I heard her telling another customer about how they are trying to lower theft and blah blah blah. Then I started to feel like she was just following me around making sure I didn’t steal. Mind you, I’m in my late 20s and was dressed up from work. I’m not 16 and carrying a backpack around. It was just weird.

Love that they are 24hrs. The parking isn’t always great, but it hasn’t been a problem. The store is nice and clean for the most part.

I bought a tube of ointment for my dermatitis for 60 dollars from Walgreens. I was happy enough with the service. A week later the cap broke. For some reason all the ointment just oozes out. I can’t find a cap to fit so I headed back to Walgreens. The assistant asked the pharmacist and he didn’t even raise his head up to say no. What a jerk! I lost out on my medication because Walgreens uses cheap packaging and won’t lift a finger to help. The old hometown pharmacy would not have treated me that way. Big box stores suck!

Clean store and easy to find what you need, all the aisles are label so you can’t go wrong… Just wish they had Thrifty’ Ice Cream.