They did a fantastic job repairing a tear in my suit and removing a rather large stain. I’ve been here twice so far, and haven’t had any negative experiences, so I feel like the few angry reviews are fabrications and/or greatly exaggerated. Update: The tear was fixed and appeared to be flawless, but the material was cut down and the pants no longer fit. They were slightly larger than my waist size before, and now they’re slightly smaller. I knocked off two stars, because the other suit was cleaned and repaired wonderfully, but I am disappointed that I can’t wear the other suit anymore.
John S.
Place rating: 1 Redding, CA
I have been coming here for years and do not mind paying the high price for service. However the one time I had a rush item I needed the owner Greg said he couldn’t do it for me. I went to Hartnell Cleaners and they did it for half the price!!! I will be switching ti them. I hope it was worth losing $ 2,400 a year in business Greg !!!
Catherine R.
Place rating: 1 Riverside, CA
I would give 0 stars if I could. DONOTGOHERE. I brought in a couple jackets and a sleeping bag, and $ 88 later, my clothes smelt burnt. Come on, $ 88? No one has that kind of money, especially a college student. I might as well have thrown my clothes away and bought new ones for that kind of money. Ridiculous. I suggest you wash your clothes yourself or find somewhere that is more reasonably priced.
Noel L.
Place rating: 3 Cottonwood, CA
I took a suit and shirt to A&A for the first time last week. I was impressed with the Barcode tracking system they use. They had the clothing done in a couple of days, and it was done nicely. My only beef was the price, it was over 40 bucks for a suit, shirt, and pair of slacks. I guess that Bay Area prices on Dry Cleaning are much cheaper.
Johanna A.
Place rating: 5 Redding, CA
I took a down comforter in to have it dry cleaned after a substantial amount of infant spit up had accumulated on it. The woman asked me what was on it(pet mess? just generally dirty?) and once hearing that my infant would be sleeping in and on it, she recommended NOT dry cleaning it(as the tag said), but to straight LAUNDER it. She said dry cleaning could leave chemical residue and/or odors that I may not want to expose my baby to(and I’m pretty sensitive to chemical smells myself — even as mild as found in common detergents). I agreed — what do I know?!? Anyway, she was right and the comforter came out beautiful and clean and super fluffy — like it was new again. I REALLYAPPRECIATE the extra time she took to inquire about it and her recommendation. We’ll be repeat customers now because awesome customer service like that keeps me coming back. Thank you!
Scott M.
Place rating: 1 Redding, CA
Destroyed my drapes and refused to make right. Wouldn’t even refund the cleaning fee. I PAID $ 60.00 to have my drapes destroyed. Owner says he owns 5 stores so we don’t have much choice where to go. I would throw my old drapes away and avoid the cleaning fee next time. Rude, obnoxious owner.