P.F. Chang’s

Great food had lunch with a co worker on ⁶⁄₁₄ the service was the best. Server Marissa Hu was awesome she checked on us every couple of minutes and the iced tea never went dry.
Great management creates great employees = GREAT SERVICE
Marissa keep up the good service
Thank You

I took my daughter to lunch here today and was shocked at the lack of customer service at this location. The restaurant was not at all busy at 1pm so when the hostess seated us at a table and I asked for a booth instead, I didn’t think it would be a problem. Was I wrong! She told me it would be a half hour wait for a booth! I looked at 5 empty booths around us and asked, «Really?» She smiled and nodded yes so, my daughter and I sat at a table. Not only was the table greasy, it was wet. Pretty gross. I wiped everything down with my napkin. The server took her time getting our drink order so by the time she got to us, we were ready to order. The wait time for our food was decent, we ordered 3 sushi rolls and lettuce wraps. The food was okay, not bad but not phenomenal either. Our server came by once to drop off another iced tea for me when I was barely half way through my first one, nice. I was really disappointed with my visit today. I highly doubt I will be visiting this location in the future.

I went in to do a pick up dinner, I was greeted with a smile right away, they let the back know I was there, a sweet young lady comes out with my food, Baily I think her name was, I should have written it down as customer service is number one for me, she went out of her way to explain about my points and she was just so kind, thank you, I’m older and don’t get a lot of things, so anytime someone goes our of there way and helps me I truly appreciate it. Good job .- thank you for NOT making me feel rushed. Judy

Staff with an attitude. I absolutely hate that kind of experience. Better change their behaviors or else I will my location.

Love this location food is always Hot! service is the best! But keep in mind I eat in the bar. The rest rooms are always clean. TV has all my sports ;-) good times dinner was great like always thanks again Dylan and Jason two thumbs up! See you again soon

This was our favorite restaurant. We went yesterday and found that there were several menu changes. Don’t get me wrong, we did not have a poor experience, we just didn’t have our usual great experience that kept us coming back. No salted caramel cake, no happy hour dynamite shrimp, no crispy peas. We were overcharged and had to tell waitress we got charged regular prices for happy hour sized portions. There were a few other issues but… we have to find a new «regular» spot.

Ordered a $ 50 low mein combo platter to go. It did not taste anything like how it does in the restaurant. Could of been the chef. So I went back and returned it for a new platter around 11 pm at night. Manager said he would make sure this one was right this time. I get home and hell no. It’s mushy and dry just like the last one smh. Never again. Will be returning this for a full refund come tomorrow.

Mother’s day madness and It is super busy and people are all over the place, Bit I must admit the employees are keeping it cool no sweat and very professional.

Epic fail today!!! Because of the Mother’s Day volume, PF Chang’s was simply overwhelmed.
I ordered take out trying to avoid the crowds… but my plan didn’t work. Me and about a half dozen other unhappy customers are waiting for our take out orders which we all ordered about 2 hours ago.
When I ordered they told me it would be ready in an hour… I would not have minded if they told me two hours.
I only mind being told an hour and then having to wait for another hour.
I think a complimentary drink is not too much to ask.
I’m writing this as I continue to wait for my food…

Great atmosphere, food and company. This restaurant is busy however they’re really quick with serving you and catering to their customers.

Best happy hour I have had I a Long time !! Ate at the bar yesterday ate off the happy hour menu great drinks great food awesome prices nicest service !

We had a wonderful dining experience. The food was excellent. I loved the shrimp the best. So yummy. A nice pleasant greeting and great atmosphere.

I live very close to this location and have frequented this restaurant often.
The portion sizes and the quality of the food at this particular PF Chang’s is less than desirable. The service is less than impressive here as well. On a few occasions while at the restaurant we’ve been ignored by the wait staff or the hostess upon arrival.
I recently ordered a to go/​take out lunch for $ 10.50 per serving …$ 24 for two people and there was barely enough food to fill your stomach. The orange chicken was sparse and the rice was dry. (Check# 1 020 002)
I could have gone to Panda Express for cheaper and received more food… I’d venture to say it would have been better tasting too.
PF Chang’s …You’ve lost my business forever, I’ll be sure to tell all my Rancho Cucamonga friends to avoid this place as well.

I’m okay about the food here, what I really love here is the salted Carmel cake. I never liked that flavor until I had their delicious cake. I still crave it every other day:)

I used to eat here frequently, but once I learned that each individual dish has way more than an entire days worth of sodium I decided to lay off of PF Changs for the past several years. Deciding I was in the mood to try it again, yesterday we started with Chicken Lettuce Wraps ($ 9.50) and this use to be my all time favorite but they’ve changed it and I wasn’t thrilled with the change. The filling itself had more sauce on it which was a very good flavor but meant that the filling was loaded with sodium and I couldn’t control it with the sauce. The sauce was totally different… instead of preparing it at your table to whatever ‘heat’ level you like they now just bring out this little premade plastic 2 oz container of an awful vinegary sauce. When I asked the waitress what happened to the old sauce that they use to prepare tableside she responded that they stopped doing that because they customers were just wasting so much of the sauce. I don’t know about you but I’m thinking what’s the difference because they’re bringing you a container of «medium heat only» awful sauce and that will get wasted as well… hmmm, seems like a ridiculous reason!
Then we had the Flaming Red Wontons ($ 7.95) appetizer and they were mediocre at best. Ours were cooked uneven, some parts of the dumpling were overcooked and some undercooked and I would definitely not order them again.
The Ginger Chicken with Broccoli ($ 15.50) (under 600 calorie menu) was delicious (albeit loaded with sodium like all dishes at PF’s) with a great flavor, perfectly steamed broccoli and perfectly cooked white meat chicken and I would definitely order this again if I ever come back, but I do wish you could order some of their dishes with a lower sodium version.
White and brown rice were included and we just had water so our total bill was $ 35 + tip which was not bad!
The waitress was excellent and we no problem with our service.

What a disappointment. But I should have known better, I am Asian after all. My husband and I were curious to know what an Americanized franchise like PF Changs had to offer. The answer is, not much. You can get the same food at a hole in the wall restaurant in Monterey Park or your local China Town for half the price. We spent a total of $ 89 for standard dumplings, wontons, chow mein, Mongolian beef, lemon pepper shrimp and fried banana egg rolls with ice cream. The only difference I noticed between the food here and your local Panda Express is the amount of oil used; the food here isn’t greasy which is something we can all appreciate but also expect from a restaurant.
What upset me about my experience here was the service. Granted we came at 9pm on a Thursday (a slow day for restaurants) I did not expect to be rushed through my dinner. The server explained to us that our dessert may come in the middle of our meal because the kitchen is closing soon; she thought this was being courteous.
However, from my own experience working at a fine dining facility, the kitchen and the server would stay well beyond closing hours to ensure that the guest who is paying good money would receive the same standard of food that one would recieve during regular business hours.
Indeed, the dessert came to our table before the end of our meal and our server who was nice, told us we should «hurry up and eat it before the ice cream melts.» Well, given the amount of time we let it sit there plus the plate being noticeably warm (freshly washed) it didn’t take too long for the ice cream to melt.
Needless to say, the mediocre food topped by the rush to eat it ensures that we won’t be coming back for this bullshit. I don’t know how this chain survives… have you people ever tried real Chinese/​Asian food?
I guess we can say we ate at PF Changs now… but we’re definitely not coming back.

Brought the wife out for her bday dinner. Charlene was our waitress and was absolutely phenomenal. Great attitude and phenomenal service.
The food was great as well. We had the dinner for two and definitely hit the spot. Recommend all Unilocalers to come check out this location and have Charlene assist you for the evening.
Thanks P.F.Chang team!!!

I’m not sure if 3 stars is what I want to put down. The staff was great, other than that it would’ve been a 1 or 2. Since I’ve eaten lunch there I’ve had a sour stomach and so does my girlfriend. WTH. For such a high in restaurant I’m very disappointed don’t think I’ll ever eat there again.
:-(

Been a long time since wife and I visited a PF Chang’s. Son Wayne treated us, he visiting from PHX. Food excellent, server delightful, ambiance super, as expected. Had a wok meal and was not disappointed. We lingered a bit after finishing our meal, and was pleasantly surprised that the server stated we need not rush to leave. Was early afternoon, so restaurant not overly busy, but still nice to not feel rushed when meal over.
Will definitely not wait so long to return again.

Get real! I came here for a quick lunch so decided to eat at the bar. A great decision because the girl at the bar was very attentive and even though her bar was full of people she kept an eye out for my table and ensured everything was on point. I will say I was surprised by how many people were having heavy duty drinks during the day.
I ordered a passion fruit ice tea and had the spring rolls appetizers. I haven’t been to this restaurant in a while, but remembered I liked the honey melon walnut shrimp dish which wasn’t as great as I remembered it, but holy smokes, I decided to get dessert and ordered the banana caramel egg rolls with pineapple coconut ice cream and I just about fell out of my chair-​Insanely Delicious!
I’m glad I stopped here.