Dealer Alternative Solutions

This is the only place I will ever take my truck! Robert is the best! Always helpful and thorough. Prices are good, too.

This review has been a long time in coming mostly because I struggled writing it. I first met Robert when I purchased my 05′ Jaguar in 2007 at Alvarez dealership in Riverside where he was a service tech. I followed him a year later when he opened up his own business because he was the type of person I wanted to support. DAS was the only place I took my car to. He provided financial workarounds when I couldn’t quite afford an expensive repair.
Things went south when I took my car in a year ago for a repair. When I picked up my Jag, I found a bank receipt and an empty drive-​thru soda cup in my back seat. I immediately called Robert who got upset at me that it was impractible to have his tech test drive my car 35 miles to the tech’s home in Yucaipa then return my car to the shop when the tech could just drive my car to run his errands and pick up his son from daycare. Little did I realize that DAS’s test drives translates into running personal errands, picking up food, and placing their children in your car. What if his tech got in an accident in MY car with HIS child in it? Imagine the liability and lawsuits that would of ensued.
Based on Robert’s offer to make it right, I took my car in for one last repair to see if the professional relationship could be salvaged. Unfortunately, Robert did not keep his word by completing the free repairs he stated he would. I paid for the emergency repair I needed, and have not been back. It’s a shame that things could not get back on track but any business that puts me at liability risk is a business not worth supporting.

Had my 2002 GMC Sierra 3500 injectors done here, and I really can’t complain. Plus the owner had no problem showing me around to put my mind at ease with my decision.

Robert is better than your local FORD dealer. His prices are fairly competitive and turn around time is great! He has great customer loyalty. I recommend all businesses to use him as he understands the need of being back on the road!

Sorry to say that Robert and his staff have totally blown chunks. Long story short… one of his lead techs ‘borrowed’ my wife’s 2005 Jag S-​Type for the weekend and he lives in YUCAIPA! We found a BofA receipt from their branch in Yucaipa dated the weekend her car was in DAS’s care. There was also a leftover bag from McDonald’s. WTF! To top it all off, they did not refill the fuel tank. When confronted with this news Robert blew her off by telling her that, «My guys wouldn’t do something like that. Besides, I’ve given you all kinds of deals over the years so what’s the big deal even if he did.»
Needless to say, we found a MUCH better place for Jag’s in Upland. Sorry Robert. You don’t deserve our business any longer.

Just had my son pick up my Cobra. Took it in Thursday late like 5pm with 18 680.7 miles on it. They had to replace the fuel pump. When I went to pick on Tuesday, it was not ready, even though they had called to let me know it was. They did call my son to tell him it was NOT ready about 5 – 10 minutes before I got there. The check engine light was coming on. So, they kept it another day. My son picked it up today with an added 90 more miles on it. They said they needed to drive it more because it had issues. Any reputable business that has to put that many miles on a car to figure out what is wrong with it, needs to hire better experienced techs. Someone had fun driving my Cobra for their own personal use. Never again, will I ever take my car back to them. I don’t care how many stars it has. You don’t do that. There is nothing they can say to justify the 90 miles they put on my car!

Robert and staff are top notch service technicians… I’ve been with them for 4 years, and know them to be trustworthy and honest. Their work is outstanding.

These guys know their stuff and are easy to work with. Tell them your budget and expectations and they will work with you. They say they are powerstroke guys but I have the duramax and they were very knowledgeable. I had them do all 8 injectors and they did it for less than any other quote I got. Their lead tech Kennith knows his stuff.

I have been going to Robert and his skilled mechanics for 3 years. He has worked on my V10 Excursion, my Saturn, and my Mercedes E-​350. I love that he explains everything that is going on, and tells me that certain things can wait. Sometimes he knows financially I can’t do everything at once. He is also able to do warranty work that I have with CarMax extended Warranty. If your looking for knowledgable mechanics, and someone to trust, and to save yourself some money. Give Robert a try. I don’t think you will be sorry. My son and his wife go there, and his in laws with their foreign cars also trust him. I just recently found out that a few of my Alta Loma High School class mates have been going to him for years. I love to support local businesses in the community I live in.

Great place to take all cars and trucks! I had a big fuel problem with my Dodge diesel and they got me squared away quick and for a great price (so much cheaper then the dealer) thanks Robert, Kenny and the rest of the crew. I will be back with my truck again!

Great service and great people. Highly recommend. Robert is a legit dude.