Ben & Jerry’s

Very clean. A little dark inside very sweet girl that helped me. Not as many flavors as baskin Robbins but still enough to make you change your mind 3 – 4 times before finally picking a flavor. Downside no fountain drinks only cans. But a good stop.

Extremely dissatisfied with the service here. Came in super excited to get a waffle of milk and cookies and there was only a little bit left… We asked the girl behind the counter if that was all she had left and she said «well, yeah. That’s all for tonight! I don’t even know if we have another box» ummm… What?! You can’t walk back and check? The store was not busy. We were the only ones there. Needless to say we left without our cone and very disappointed :/ :/

While all other stores close at 10. They decide to close at 945. Lame! The old lady didn’t seem nice, kinda rude.

⁴⁄₅ for flavors because they’re SO yummy but I wish they brought in new flavors, it’s always just the same.
–2 because service is always hit or miss here and tonight it was a miss.

I’m a sucker for ice cream. I will never say no. My hips definitely don’t lie lol
Ok so ., service here is always a hit a miss. Sometimes you get someone that’s really friendly and that doesn’t mind if ya try all of the flavors. And other times well. They give you the evil eye.
It’s a bit pricey for the amount they give you. They can get pretty stingy on their portion.

Very disappointed with the employee who for sure does not want to be there. I walked in with my small certified therapy dog at a location that’s out door and was denied servise what an ironic thing missing the whole marketing idea of what Ben and Jerry’s rrepresent! Cool, friendly, hip,! The plase was empty exept for a lady that was paying cash and was being punished for paying with 100.00 bill since when cash became a bad idea… no wonder the place was empty when the weather outside is 87 degrees at 7:39 pm…

Back in the day Ben & Jerry’s was great, the glitz has since faded and a find myself buying a pint only every few years when they come out with a new flavor that I just have to try, usually more great sounding then tasting. Fast forward to this tiny location with lackluster service, seeing that the price per scoop is higher than a pint at the store I passed on getting one for myself and just let my son pick one. While his was good, I was not blown away by the quality or serving size for what we paid. Not planning on coming back anytime soon.

Not too bad! The servers were very helpful and happy. I was glad to see more than one sorbet option! Happy vegan :) I tried their lemonade sorbet and it was an interesting flavor indeed! I will return for sure and perhaps mix the sorbets to see how it tastes!

The ice cream was good but the lady seemed annoyed that I was getting ice cream. I tried to smile at her but she was not having it. Probably will just go to another ice cream shop in victoria gardens next time.

2.5 Stars
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$ 5.79 for a single scoop of ice cream in a cup???
That’s what my receipt says after I paid for it with my card.
I actually wanted to get a chocolate ice cream, but after looking at my options, the color for their chocolate ice cream flavors look extremely dark and wasn’t appetizing. I ended up getting the Milk & Cookies flavor. Food should be visually appetizing, right? I also like to actual taste the milk in my ice cream. (e.g. Mother Moo Creamery)
Verdict: I did like the mix-​ins with actual bits of cookie, but I didn’t like the texture of the ice cream at all. It was extremely soft and airy, not creamy at all. It’s also a bit on the sweet side. I’m not sure if the ice cream is supposed to be this soft? Maybe the freezer temperature wasn’t cold enough? (no idea. either way, it wasn’t good.)
I don’t mind paying $ 5+ for a single scoop of ice cream, but it better be worth it. In my case, it was not. (The store bought ice cream at your local supermarket would have been better and still satisfy my ice cream craving.) I rounded my rating to 3 stars because we received good service from the ladies who worked here.
You might just find me at Handel’s this summer instead…
Check out @Rancho_Cucamonga_Eats on Instagram.
⁹³⁄₁₀₀ Reviews for 2015

The ice cream is good. But, the girl who works there finished mopping and immediately went behind the counters and started grabbing cones with her BARE HANDS WITHOUT WASHING THEM, keep in mind the cones do not have wrappers, and then sneezed into her arm without backing away from the freezer. She also gave us attitude cause the store closed at 10 and we walked in 15 mins before closing. How long does it take to scoop some ice cream? Anyway, I will never come here again.

Was served old frost bitten ice cream. Had to throw it out it was so horrible. Lady behind the counter was aware, claimed they have daily shipments of «fresh» ice cream, apologized but did NOTHING to make up for it. Never again B and J… Never again.

Great flavors to choose from! The classic Phish food is one of my favorite, plus they make fresh waffle cups and cones daily. Their employees are always friendly and extremely knowledgeable about the flavors and history behind Ben and Jerry’s.

Dear Ben & Jerry’s in RC,
When a team member behind your counter sneezes in her hands but does not then immediately go wash those hands, I can’t stay in your store. This happened today, and I got suitably grossed out. We were about to order, witnessed this, and made our exit. Not going to tell you how to run your business, but that is simply not acceptable and certainly not, uh, cool.
I want to like you because I have fond Ben & Jerry memories from days gone by. Thanks.

Great Ice Cream, yet when I got my ice cream it was a little melted. I wasn’t even sure if the freezer was broken or what.
Also, when I came here I was given a calendar with coupons on them after showing my check in. It was a plus. :)

Selection here is smaller than I expected. I ordered a kid’s scoop of Americone Dream (my favorite) for $ 3.50. Kind of pricey of a small kid’s scoop of ice cream, but what can you really expect from a Ben & Jerry’s ice cream shop.
My friend ordered a photographed double scoop ice cream cone featured in the shop and ended up getting what seemed to be it’s tiny, TINY un-​glamorized replica. It was kind of a bummer since it cost $ 6.00.
Service was unhelpful. She didn’t smile once or seemed happy to be there. She gave us a bit of an attitude too.
Next time I want ice cream, I’ll just stick to Baskin Robbins or Rite Aid. Cheaper and bigger selection!

I enjoy shopping, but Victoria Gardens is like cardio kickboxing for me: at first, I don’t want to go, but when I’m there… it’s ON.
After a full day of shopping, I need a pick-​me-​up for two reasons: (1) Spent way too much money and feeling buyer’s remorse, (2) Energy reload needed.
Ben & Jerry’s it is.
For such a huge franchise, I love how each of their flavors are filled with their own character and personalities. Of course there are the ones that we’re used to seeing in the ice cream section of the supermarket like Chunky Monkey and Cherry Garcia, but have you ever tried Late Night Snack? What’s in it? Vanilla Bean Ice Cream with a Salty Caramel Swirl & Fudge Covered Potato Chip Clusters.
Late Night Snack, where have you been my whole life??? Why have I never purchased you in the store before?
I love getting ice cream here and just relaxing on the chairs in their patio area while I people watch.

Likes: strawberry lemonade smoothie, located in the center of Victoria Garden’s, restroom available for customers

I had gone here the other night with my kids. The young man who helped us was so nice! Very helpful!
It was nice to see that they had dairy free options! They had about 4 sorbet options to choose from. The flavors were very rich and delicious! It was hard to decide which one I wanted to get! Would love to see more dairy free options!
My only complaint is that their air conditioning was NOT working! It was miserable inside, as it was hotter inside than outside the store! I felt bad for the guy behind the counter!

Ice cream on a hot IE day is a good idea especially if you’re moping around this area.
Get a cone freshly dipped in vanilla chocolate. Service was good and ice was tasty.
Fun plaza to visit for all your typical mall stores (Apply, Urban Outfitters, Victoria’s Secret, movie theater, etc.)