Prosper Air

Prompt, professional, and honest service. The technician arrived the same day we called (on a Saturday), and he quickly found the problem to be a relatively inexpensive part. A lesser company would have tried to sell me a new unit, but $ 200 later our existing unit was fixed. I would recommend this company to anybody.

We have had Justin out several times over the years to do yearly maintenance. He does excellent work, and has fair prices.

I used Prosper Air for the first time over a year ago at my old residence for the inspecition to sell. When I moved it was partially unfortunate that I had a home warranty because I was forced to use the company that was provided with it. They were very thorough and helped me get the home sold with their sign-​off on my A/​C unit.
I’ve since had Prosper Air out to my new home twice and nothing has changed in all three visits. They are professional, responsive, and never try to nickel and dime you. A great upside is I’m buying all my home air filters from them now and it saves a significant amount from what I was paying from Home Depot /​Lowes. I never knew that buying certain filters could be bad for your A/​C unit because of air flow restrictions. They saved me there too.
All in all I can’t imagine a better experience in an often poor-​experience industry than what Prosper Air has provided.

I’m sure my experience may be a bit out of the ordinary. I called them at 4:30 PM and they were at our house 20 minutes later. Justin found our problem right away which was clogged drainage pipe that fortunately tripped the switch in the drip pan when it got full. He fount that our previous AC company jacked up the drainage lines causing the condensation to back flow into the pan. After he fixed that he took a look at my 2 condensers outside and took a water hose to clean them out. I have a new AC company and set myself up with their service plan which was a third of the cost of our previous AC company. Oh, the cost of our service to get both our AC units working again was extremely fair. It’s no wonder at all why they have top ratings here. I could feel the honesty and the expertise of this company.

Thank you prosper~air! Fast and job well done!

Justin replied over email to help me schedule his visit, which was great since I am often on the phone during the day and don’t have much time to answer a call.
He arrived promptly when he said he would, introduced himself, and took off his shoes when he came in. It may seem ridiculous that I even mention this, but its important, because it really sets the stage for how the visit is going to go. He was professional from the get-​go. We don’t even take our shoes off in the house, but he did anyway :-)
I gave him the lay of the land, and he immediately went up to triage the issue. (I was having a circuit breaker trip every few days on one of my furnace units). He did a full system check including amperage and recommended that we bypass the door switch (in case it is the issue). While he was here, my wife asked him some balancing questions and he immediately jumped in a rebalanced the upstairs for us (the builders rarely do any balancing).
In the end, his diagnosis was that it is either the door switch or a bad breaker. He said to wait and see if the door switch fixes it, otherwise, to get a new breaker. He offered that they could install it, or I could probably do it myself.
He also offers high quality air filters at a much better price than I was getting at Costco.
In the end, I am VERY happy with his company and his approach. He could have gouged me for the checkup, the balancing, the breaker, etc; but he didn’t. Very honest approach and very easy to work with. Highly recommend
I wrote them a check, and they gave me a well defined service order invoice form that described everything that was done, as well as some additional information about my unit.

Very good service. The 2 techs came out quickly and serviced my 2 a/​c units. It’s was a pretty straightforward service call. The price was fair and I would use them again.

One of our A/​C units went out on Labor Day weekend. Of several companies we called they were the first to respond. They came and diagnosed the problem very quickly and were happy to explain how everything worked. Got a second opinion just to be sure and Prosper Air was much more cost effective. They installed a new condenser and everything was working in less than a week (time was mostly on me). Great to work with and very professional and nice. Didn’t try to sell me on anything I didn’t need and were very honest people. No need to use anyone else when it comes to AC work.

Tabitha and Justin went the extra mile!
They came out on the weekend as we had a major issue with our Goodman AC unit and long story short, we went with an American standard and are very happy.
Make no bones about it they didn’t try and up sell any thing, these are hard working honest Christian people.
God Bless You Prosper Air!

I highly recommend anyone to use this company. I knew they were the ones to use when I called to schedule my service date and Tabitha told me a piece of information about services that other serviceman advertise as part of their check up «special» that is not necessary unless there is a problem. I truly appreciate their services but more importantly, their integrity. Justin was very punctual, proficient, and personable. He even provided information for an electrician. I will definitely use them again.

Justin and Tabitha are excellent! I would recommend folks to use them. They are professional, high quality work, knowledgeable and I cannot stress this more… HONEST. I had Frymire Associates, which is highly rated on Angie’s list look at my system late last year… told me that my 7 year old Trane was done and I needed to spend $ 3k with them. Which I did not buy. This year I asked Justin and Tabitha to perform my «summer tune up», which the cost was $ 125.very fair. My Trane ACs (I have two units) are both fine and performing well. So you cannot go wrong with Justin and Tabitha… call them you will not regret it!

Extremely nice and professional. Very honest and helpful with my wife and I. Will continue to use them.

Plain and simple. Honest, fair, pride shows in their work. I will definitely use them again, if I AC assistance! Highly recommended!

We just had them out
found them on Unilocal
They are incredible, polity, professional, would highly recommend using them

Over the last 13 years of living in our house, we’ve had a few companies look at our AC as it had problems here and there. Some were good some were bad, but by far Prosper Air is the best.
The HVAC industry is ripe with people who overcharge and do substandard work. Justin and Tabitha do excellent work at the fairest price I have EVER come across. In the future, I won’t be using anyone but them.
I’d highly recommend them to anyone.

Justin and Tabitha are awesome! They were able to come the next day I was having a cooling problem and were able to install the coil in a very timely manner. I really felt so comfortable having them in our house, they honestly feel like family when they are doing the job. The prices are a little lower I found than «the other guys». I highly recommend them! Will definitely use them again!

Very thankful for Justin and his crew. After getting home from being out of the country, the inside of our house felt more like the middle of the Mexican jungle, than a comfortable place to rest.
Justin came in and promptly figured things out and had our A/​C working properly in about 20 minutes. The A/​C cranked out again a couple says later and they repaired it again on a different point.
Really appreciate these guys and would HIGHLY recommend them!

Second time I’ve used Justin. Last year we had to have some extensive AC work done. We originally called the company that DR Horton used during the original construction. We were originally quoted over $ 2000 but they had a «special» and would do it for $ 1800.
After calling Justin and meeting him face to face I knew I had made the right choice… saving $ 500 in the process.
Today he came out because the system wasn’t working. I trust him enough to leave my garage door opener where he could find it and left a blank check for him when he finished. After getting a call from his wife, Tabatha, my bill was a whopping $ 35. They couldn’t find anything except the outside coils were really dirty. They cleaned them and said they thought that was the only thing wrong.
When I got home it still wouldn’t get below 81. I called back and left a message and got a call back by Tabatha within the hour. They said they would come back over on their way home from where ever it was they were. Arrived about 8:00. Justin found a bad part that he missed on the earlier visit. Got me up and running and only charged me $ 20 for the part.
Justin and his wife Tabatha are really nice, down to earth, hard working people that will do you right and not take advantage of you… don’t hesitate to call them! And no I’ve never met them prior to doing business with them.

All these reviews you read below is true. I called them after looking them up on Unilocal,left them a message and 30 mins later Tabitha calls me back saying they are finishing another job and will swing by to help me out with my AC issues. Tab, Justin and their awesome «in training» son came by, polite and friendly as can be, and quickly determined the problem and got me squared away.
These guys are HONEST people, and they know what they are doing. They don’t overcharge you for things you don’t need, and do not try to upsell you for no reason.
I was shocked when she totaled up my bill that included the service trip charge, freon replacement, coil cleaning, and a replacement of a TXV, labor, etc etc for such a cheap price, I couldn’t believe it. Best part is they showed me exactly what I needed to do, where things were, and how to maintain the AC unit to ensure I’d have many future cool summers. Seriously, call them. Try to pay them with a check if you can. The CC will charge a 3% transaction.

I called Prosper Air to come out for routine maintenance in preparation to sell our home. I was able to secure an appointment for the next day. Justin was very professional. He arrived on time and did a thorough job. I’m glad I went with the positive reviews I found online and didn’t call one of the big high pressure companies.
Highly recommend!