Prescott Resort & Conference Center

Great place to stay for a weekend getaway. Prices were very comparable to the hotels in the area and this has to be much nicer as far as the rooms are concerned. Lounge area was very comfortable. Nice secluded hot tub in the indoor pool area. Balcony was great for fresh air and the views were nice as well.

Great staff, very clean, nice rooms. The beds were so comfortable. We will definitely stay here during any future trips to Prescott.

Nice resort in Prescott. The rooms were neat, staff friendly. My only complaint is the rooms are overpriced.
The casino is ok. Nothing special.

Checked in with Vanessa and Kennedy, both were very friendly and helpful
Hotel is beautiful. Rooms are nice.
Room service for breakfast was awesome!
Will stay again

Gorgeous views, comfy bed, love the balcony and sliding door to let in the fresh mountain air. TV sucks, it’s slow and bad channels. Needs some renovating but overall I enjoyed my stay.

I agree with the folks who have said «do yourself a favour and go elsewhere». This review is from my stay the weekend of Oct 16. I tried to give myself time to get over being angry before adding this review.
We had called ahead a couple of weeks to book 2 rooms — 1 for my wife and me, the other for our 2 children. We asked for and were assured we would have adjoining rooms with a door between the rooms. We also informed them that we would be arriving late so we’d need a late check in and were assured that would not be a problem. Since this was one of the few places we could find in Prescott that could accommodate us in that regard (adjoining rooms), we went with the Resort even though the prices were a little on the higher side for such a small city/​large town.
We arrived to be informed by a very unfriendly, cold (yes, cold) Guest Service Rep who must have thought that smiling was something done in some foreign country. She informed us that they messed up the reservation and could not place us in adjoining rooms, but would try to get us on the same floor «near» each other. EXCUSE ME? We asked to speak with the manager as we were legitimately concerned about the safety of our children, and at 11pm it is not like we can go find other hotel rooms at some other hotel. Her answer was cold and brusque and she called on the intercom and after several minutes of stewing while she stood there staring icily at us, a 25ish year old security man comes over and identifies himself as the night security manager and how could he help us. His age wasn’t the issue, but his inexperience in dealing with upset customers and his lack of authority was. I’m gonna spare you the rest of the details (this review could go way long), but we would up in different rooms, same floor, about 100 meters between rooms.
Next morning the hotel manager was of no use and quite frankly rude, but I wasn’t there for that meeting, my wife was, so I don’t want to add hearsay. Suffice it to say my wife was almost in tears over this whole thing.
The rooms were blyeh average, the TV did not work, and the walls and doors are thin so you could hear the drunken patrons staggering down hallways and talking loudly as if they were in the room there with you.
No thank you ever again to this «Resort». Motel 6 would have been better accommodations. Certainly would have gotten better service.
So yes, do yourself a favour, go elsewhere.

I have been wanting to write this review for a really long time, but I have hesitated because of the nature of what I was doing with the Prescott Resort. I was working with the wedding coordinator Carolyn Huffman to plan an execute my wedding. Things started out great. She showed me a beautiful venue and she was very enthusiastic about this project. That’s why my now husband and I decided to use this location for our wedding reception.
After I sent in my deposit this is when I realized we had made kind of a huge mistake. Carolyn made herself almost completely unreachable. I sent her emails. I made phone calls. And at times it would take her weeks to get back to me. I would also try to schedule meetings with her at the resort to make sure we had food tastings and other details for the wedding. She would make me feel bad saying things like oh that’s my day off, I guess I can figure it out. It was really concerning.
Then we had made it to the weekend of my wedding I met with her the day prior and I thought we were all set and on the same page. I was going to be bringing in my centerpiece items for my reception that night and I would be checking the room the following day before the ceremony to make sure it was up to my standards.
The following day at 11:30 am I visited the room. The floor was covered in food from the day before. Nothing was set up and worst of all Carolyn was no where to be found and no one at the resort would give me her cell phone number for me to get in touch with her.
After all of this you would think it couldn’t get any worse. I finally heard from Carolyn 15 minutes before I was to walk down the aisle with nothing but excuses about why she had not been available. The reception turned out great because the venue itself is beautiful and because my aunt basically stepped up and did Carolyn’s job.
Final thoughts: the resort itself is beautiful, but the service provided is too expensive for what they give and Carolyn Huffman is too unorganized to allow you to enjoy your event. I give them one star.

They were nice enough to allow early check-​in, and the staff was pleasant during check-​in. However our room was awful. We had a view of mostly roof top and parking lot. Worst of all, there were a bunch of dead flies in our room. We finally decided to call about it, because the room wasn’t cheap and it should be clean. The person at the desk was not at all apologetic, sympathetic or even a little embarrassed. She only said, in an annoyed voice, that she’d «send someone to clean that up.» I’d stay somewhere else if able

Kinda run down… in dire need of a renovation. The only nice thing about it is the lobby and the view from outside. Chelsea at the bar makes excellent drinks and is very warm and friendly. Casino was very busy and cramped.

Love this place, the room was great, affordable prices. Super convenient that the casino is downstairs. I love the pool area. And the patio with a gorgeous view. It’s nice to sit out there and have a drink, and enjoy the Prescott weather. A great break from the valley and definitely my favorite place to stay in the valley. Room service was good too! And no, I’m not 65.

Just okay. It was a nice room, basic accommodations, comfortable bed. Wished we would have booked closer to courthouse square for better views and things to do.
Wi-​Fi rarely worked for us, we did not attempt to fix this as we were only staying one night.
We ordered room service for breakfast, which was below satisfactory. Pancakes were burnt and the Belgium waffle was very cold. This was disappointing.
We will likely not book here again.

This is easily one of the nicest places in Prescott. I’ve stayed here several times now and it has been such a treat every time. The rooms are immaculate and the view in each room is spectacular. I don’t think I’ve had a room with a bad view. The rooms I’ve stayed in also have this little living room area at the front which has been very convenient because I’m always one to have people come in and hang out. That’s pretty cool considering the fact that most hotels only have the one room with the beds in it.
The best thing about this hotel is that the hotel and casino areas are completely separate. I’m not a huge casino guy. I’m more of the type that wants to go back to my hotel and sleep without the distractions of all the crazy gambling going on around me. I can actually do that at this hotel. The main lobby is this elegant and very inviting area that leads straight to the hotel elevators. The casino is way off the to the right, completely out of sight. If you’re headed to Prescott, this hotel is definitely the place you’ll want to stay.

Enjoyed our short stay. Comfortable, clean rooms, helpful staff. Easy access to the casino!

This was our first stay at the hotel. We arrived around 1:00 PM and checked in to our room. The rooms are lovely with a panoramic view of Prescott. Unfortunately, the restaurant doesn’t open u til 4:00 PM and the lunch café was already closed! Seems like a facility this large should have at least one place to order a sandwich. The major issue for us was that we have an «all electric» car. We made reservations here on the commitment that they would make arrangements to provide a charging outlet for us. When we arrived, they said that the engineer would help us in a few minutes but he was involved in another problem. We waited in our room for over an hour, left for dinner downtown, returned and there is still no response. I guess we can make it to Wickenburg where there are chargers, but this is a very poor showing to a new group of visitors I. e. electric car owners.
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Very nice room, friendly reception staff, world’s slowest elevator. The view is amazing from either side, and we enjoyed sitting outside by the fire pit. Mind you, had the fire pit been turned on instead of left cold on a chilly evening, this might have improved my review. The lobby coffee shop made some decent coffee and, man, the almond poppy seed muffin was GOOD.

My wife and I go here once a year for our wedding anniversary and have no issues with the resort. The only thing I suggest they improve on is adding microwaves in the rooms and having more luggage carts available.

Enjoying my stay here. Reasons why?
Peaceful, clean, sweeping views, beautiful Christmas decorations, Appealing southwest artwork and the best holiday Gingerbread village display ever! ‚
I also love the juxtaposition of Bucky’s casino adjacent, for our more raucous side, wish there was no smoking in there but hey it is the wildwest afterall!

Wonderful staff who will bend over backwards for you.
The suites are perfect for families as you can put the kids in a separate room. Just a short drive to downtown Prescott and great views (suites get the downtown/​sunset view). The casino is situated so that it isn’t really known unless you want it to be. While it’s not a luxury resort it is a great hotel at a good price with a view that is unparalleled in town

Not recommend for your special occasion.
This review is based on my personal experience staying here and using the facilities.
Let me start off by saying the only thing this place has going for it is it’s on top of a mountain, so the view is nice.
We stayed here for a wedding party and got a block rate.
The rooms were pretty humdrum. Definitely not remodeled since the 90s and on the small side also a bit dark. I smelled cigarette smoke even though we had a non-​smoking room.
My biggest problem with this place is their policy on alcohol at the wedding!!! (1) poor selection of alcohol! (2) the organizer refused to let us have a toast with our own champagne at a wedding! (3) they refused our request to be charged a corkage fee!!! Look I just want to have a toast with a bottle of champagne that I’ve been saving for years! I would’ve paid double what the average restaurant would charge for a corkage fee! It’s a celebration gosh darn it!
Even more offensive is they try to sell me a bottle of their $ 20’s champagne. Offer a corkage charge or carry better champagne!
Just about all of the waiting staff and bar staff had tons of visible piercings and tattoos on arm and face!!! Although courteous they seemed a little dark to me.
If you are celebrating a special occasion here be warned. They do not have security in the hallways. So any Casino goer can walk by your special event and possibly make their way in. Unfortunately that may have happened at this event.

I LOVE this hotel but I HATE THE RESTAURANT.
Let’s start with the hotel. We checked in ²⁄₁₄ for our 3^rd weekend stay and the same girl was working that’s been there every other time. She’s extremely helpful and friendly. Our rooms have always been super clean, never any issues and very spacious, not just in the suites but in the normal king rooms as well.
The only complaint I had was getting a wake up call at 8:30 am on our last trip reminding us to pick something up at the front desk, something that was already made clear when we checked in. I was NOT happy to have the phone ring that early on vacation, days to sleep in are so far and few between.
As for the guy who said «Any place that calls itself a resort should have valet and bell service… there was only one person at the front desk and no one to help with bags» seriously? The word resort doesn’t mean they have folks to wait on you hand and foot. It means they have an abundance of amenities for you to enjoy that don’t require you to leave the property for anything. They have a restaurant, a full bar (with food), a pool/​spa, a store to purchase random stuff, a salon where you can get a massage, hair cut or a manicure.
This place has a lot of great amenities.
Now let’s talk about the restaurant.
We’ve been here for breakfast twice and twice now we have regretted it.
Last Sunday morning I counted 8 folks who were working, which is odd since we waited 13 minutes until anyone actually came over to greet us and ask us what we wanted to drink and there were only 5 tables.
The service is horrible and the food is nasty as well. For my bf to leave a restaurant with food on his plate, that’s a bad sign. I also couldn’t eat my breakfast. I ordered the fruit plate with yogurt but the yogurt was spoiled. I told our waitress that and her response was «oh I’ve heard that a lot lately» SERIOUSLY? People are telling you the yogurt tastes horrible and you keep serving it to people? WHAT IS WRONG WITH YOU?
We’ve never been here for dinner, if you can’t successfully make an egg, I do not trust you’re not going to screw up my over priced dinner.