Heritage House Motel

For the last two years I have stayed overnight in Prescott for work 2 – 3 times per month and I always stay at Heritage House. Their rooms are very clean and have all the amenities I need, including a microwave, mini-​fridge, coffee maker with coffee, free wi-​fi, and flat screen TV. Grace and her family run a high quality establishment with reasonable rates.

Read the wonky reviews about the crazy woman on Unilocal,but decided to give them a try, as we really wanted to stay close to downtown Prescott and everything else was sold out. Made a reservation for a room with 2 queen beds for my wife and our son with no problems, the guy on the phone seemed nice enough. Called back a few days later to let them know one more person would be staying with us too, and the woman on the phone told me, «No Way! Do you want to cancel?» Like she was eager to lose our business. Is 3 adults and a kid in a room with 2 Queen beds unusual? She said 3 adults was ‘too many”. I should have listened to the reviews and steered clear of this place. Moved to the Hampton Inn a few miles away, better than dealing with that nonsense. And they have a cool pool.

What a nice surprise. Prescott has many motels to say the least. I like clean properties that are affordable. this spot hit the target.
The owners were very helpful. Any questions were answered with sincerity. Being from Europe, they are not afraid of hard work. The motel reflects their efforts.
If you are riding a motorcycle be sure and park out back. The front of the property is on a slanted parking lot. Not good for bikes.
I will stay here every time I visit Prescott.

So I just called to get a room quote and because I had mentioned that I have 5 people and was thinking of a king (I have three tee-​Tiny kids) she said «we don’t allow that» and then hung the fuck up on me. Like this chick didn’t even talk prices, what we could do or even what our situation was. We were willing to do whatever for room sizes and getting different rooms or whatever we needed… but to hell with that. If that is the kind of service I get before I even drive there, I would have to be out of my f’n mind to stay there.

I have no complaints! At all…
I was greeted very kindly by older woman at the front desk. she took a photocopy of my drivers license which I thought a little odd but oh well I had nothing to hide. I stayed in room 116 I found it to be very clean and quite comfortable at an exceptionally good price. I will definitely seek out this hotel again for a future stay. The Wi-​Fi works well, nice refrigerator, microwave, cable TV except for the bar next-​door the noise was not bad.

So, first off room was clean and definitely good for the price. Not as close to downtown strip as I thought but still walkable if you’re up for it. Like other reviews have noted, the woman at the front desk was very rude when I walked into the office to check in. I almost thought she was kidding when she snapped at me.
But I think the reviews may be getting to her, Because Once she finished with the customer before me I went back in and she apologized several times, for seeming rude and went out of her way to make small talk. She also let us borrow a wine bottle opener later. So bottom line — if you need a clean and cheap hotel, the place is pretty good… But friendliness is hit or miss.

Absolutely insane. Sleep in your car before you stay here.
I can’t agree any more with the man two reviews ago. I had a terrible experience since the minute I walked in the door to the minute I left.
The woman at the front desk was absolutely ridiculous. She treated me with so much disrespect and made sure to upcharge me for anything she could think of.
Then before we even had brought out bags up, she was yelling at me in the parking lot to make sure to «not make noise and be quiet» and then preceded to tell me that she had already had to move a man on the other side of the parking lot so that I wouldn’t disturb him. I hadn’t even been inside the room yet. She forgot that I was behind that man in line
To make matters worse, as I was checking out I let the other woman know that I was disappointed so she wouldn’t let me leave. I got in my car after telling her multiple times that I need to get on the road, she followed me and blocked me from leaving yelling at me that her mother isn’t a bad person.

We stayed at the Heritage House Motel last December. Our room was very clean and the staff were extremely helpful. If you are looking for a cheap and clean room… this is the motel for you.
Yesterday, we had to cancel our reservation which were booked through
. We were passed the free cancellation date, but Grace called
and stopped the cancellation fee for us. Thank you Grace! Any time we are in Prescott we plan to stay at the Heritage House Motel!

Average at best and we were not impressed with the price

Update: This Lady (I assume she is the owner) called me last night out of the blue! She had read my review on Unilocal and decided to call me and bitch me out for leaving the review. She informed me she is Jewish and not Russian, repeating over and over what a racist I am. Truth is I’m not a racist in the least bit but I CAN SPOT CRAZY. I was shocked and amazed she had the nerve to call and confront me about my Unilocal review. She told me she wanted me to remove it. Well not only do I stand by my review but I will «one up» it by following it up with this update. THIS IS NOT A PLACE YOU WANT TO STAY
DONT STAY HERE UNLESS YOUR OK WITH CRAZY

Its clean and in a great spot. The wifi is free and works well. The price is good, but the staff is a little off.
I paid with my credit card and the woman at the desk asked to see my ID. I handed it to her and waited… And waited… And waited. Its a standard California drivers license and she stared at it for almost five minutes. She finally handed it back to me and swiped my card but my husband and I were worried that she was going to refuse my ID.
Overall its a good place to sleep for cheep.

We have been staying here for 3 nights and have found it to be quiet except for the noise from reviewer Jerry B.‘s room on 10/​15/​2014. My sister’s room was number 115 and right next to this reviewer. At 6:30am there began a howling/​screaming noise from Jerry B’s room that lasted for over 45 minutes and made sleep impossible. She went to the room and banged on the door. She called the room. Nothing. No response. Even the upstairs room occupants complained.
I don’t think the hotel should be faulted at all — it is clean, quiet and has excellent beds. To my mind it is a steal at $ 55/​night.
For what it is — a budget hotel — I think it rightly deserves 5 stars

I cannot rate the rooms because I never saw one. Came in for a dog show and was pleased to find this motel thst took pets. The web sire says «three dogs any size.»
After booking online I called to confirm the pet policy and to ask if a pet deposit was required. I was told the pet policy was as stated and there was no deposit.
When i showed up I was told it cost an extra $ 20/​night per dog (which would be almost as much as the cost of the room with 3 dogs). When I explained the prior call the desk lady called me a liar. I cancelled immediately and stayed elsewhere. That kind of gotcha scam is not acceptable. Avoid this place.

Never again.
I, like many Phoenicians, sometimes take a one night or weekend getaway to prescott. These weekends involve walking the streets of prescott, browsing shops and restaurants and some drinking. Typical of a vacation if you ask me. But this is not the place to stay if you are in your twenties and are going to be drinking AT ALL.
This motel is pretty clean and that is the reason I chose this place rather than the other cheap option, the econo lodge. But that is where the pleasantries ended for us at this motel. We have friends that live in prescott and one of them decided to meet us at our room to hang out while our other friends got ready. This did not fly with the woman in the front office. Our room was directly by the front office lady and this was like having overbearing chaperone parents right next door. She called my room accusing me of having a party when we had one additional guest sitting in our room. She proceeded to scold me on the phone about «having a party» and I assured her more than once that we will be drinking at whiskey row and sleeping here. I don’t even get why I was explaining my plans to this angry bored old woman. If we were «having a party» or being loud, I’d totally understand. We were doing neither and received no noise complaints.
The next morning as we were getting ready to leave, a woman who was probably another owner came into the room and began to tell me how the room was unacceptable. There was a bag of chips and a COUPLE beer bottles on the table. The bed wasn’t made but besides that the room wasn’t even messy. I was actually picking up the room before I left, as I always do, and she still had the audacity to come in and scold me about the room! She mentioned charging my card extra and I asked why and if they had no cleaning service. Any trash in the room was picked up and taken out and the towels were even in a pile in the bathroom for her. She just responded that the cleaning service is only to wash the sheets. Yeah right!
All in all this was the worst hotel experience I’ve ever had. If you’re young, beware. They will stereotype you for a hooligan with no manners and will be breathing down your neck your entire stay

If you are ever in Prescott and you need a cheap place to stay look no further. But also understand the front desk lady is also the maid for the hotel. Nothing wrong with that at all just know its small, loud at night, and over all just something you would want to spend 1 night here because your so exhuasted and you cant find another hotel. As far as the amenities go my room had a refrigerator as well as a microwave. The bed was clean as far as I could tell and the WiFi was free.
So in a nutshell stay here if you just need one night in Prescott or you are on a tight budget.

Clean, convenient, no-​frills motel with great customer service!
When we go to Prescott, like other destinations, we don’t spend much time in our hotel room. So we want something super inexpensive with a good location that is CLEAN. Heritage House is located just a couple minutes from downtown Prescott and Whiskey Row. The room is spotless. And they only charged an extra $ 10 to bring our dog. Front desk lady is VERY nice. We will be back!