VIP Performance

It is very rare to find an automobile repair business that is as highly respected as this one is.
VIP Performance’s reviews live up to their billing. Here’s mine:
When you walk into the shop it looks understated, there’s no flashy displays, no real «bling» trying to distract you from anything. You’ll walk in and immediately see rates posted on the front desk very clearly. This is a HUGE plus. Why you ask? Because they’re being transparent and open regarding their service costs, which a lot of shops are not.
You’ll look around and see that there are some parts on the wall and some merchandise in the glass cases. But again, there’s nothing presumptive or stuffy about this shop. Wryann keeps it basic and to the point.
What stood out to me about VIP Performance was that Wryann actively listened to my situation and the vehicle’s history. I needed to make sure that Wryann would be able to offer true solutions and be able to really listen to what had happened and what I wanted to happen with my vehicle. He did that with flying colors. He offered solutions and gave a personal history as well as his views on how to treat customers. My expectations were fully met and even exceeded.
Wryann wanted to make sure I was at ease with his shop, so he let me into the back of the facility and introduced me to the employees working for him. While he showed me around and told me about what the shop was capable of doing, he had to go tend to a customer at the front desk. I took that time to ask his employees about what they thought of the shop, of Wryann, and his work. There are certain questions you can ask to illicit very black and white responses. His employees respect him. They respect his demeanor, and they respect his work. Their reactions were so telling and so up front that it caught me off guard. During the banter about the shop, you could tell the excitement about what projects they had done, the projects upcoming, and the racing programs that they’re into. This excitement and fervor for their trade is unusual in my experience.
After the tour, Wryann suggested that I bring in my vehicle for a multi point inspection before any work was to be done. Again, another VERY positive sign. Why? You need to know what you’re dealing with before you go slapping parts on a vehicle. This is the ONLY shop I’ve worked with that has done this. His charge for the inspection was listed on his rates sign in plain view.
Fast forward one week.
I brought in my vehicle as scheduled. Everyone in the shop had a part in the inspection. It was as if the whole anthill descended on the vehicle. Wryann took command of the inspection and made sure everything was justified as it was being recorded. The details were very intricate, justified, and clearly understandable.
When we finished the inspection and with me thoroughly impressed with the attention and detail, I asked if they had time to do a little additional project. This was another test on my part to gauge their flexibility to situations. I had them install an HID retrofit kit that I had purchased nearly a year ago. To be clear, I had installed it myself and removed it for some further upgrades. I brought it in, knowing that I could install it. I wanted to see the shop at work with a real job, not just an inspection. Again, the guys descended on the car. We knocked the HID install and adjustment out in less than an hour. The results made all of us smile. Seeing a car like mine with the effect of «demon eyes» then the absolutely clean results from the high quality HID kit was nearly breathtaking.
The bottom line?
VIP Performance will take the time to understand you and your vehicle’s needs. They’re ASE Certified which offers a degree of confidence that they can tackle vehicle issues that come in. Their billing is straightforward and a LOT more affordable than any other shop I’ve ever used. The quotes are clear and understandable.
Take the time to visit Wryann and his crew. You won’t be upset.

What a fantastic surprise, to discover talented, young, honest mechanics with high standards and great prices.
I recently purchased a 21-​year-​old Audi, believing it could be a great car with the right combination of TLC and good mechanics. It needed a lot of work– majorly a new heater core, among other big things.
I’m a 60-​year-​old woman with no knowledge of cars and I’ve been taken advantage of by mechanics who can detect my ignorance right away.
Because I intend to keep this sweet little car forever I want to develop a good relationship with my mechanic so I shopped around for a month, and sprang a few bucks for estimates. Many «big name» local shops didn’t bother to answer my emails, some gave me outrageous quotes and some were downright rude. Then I found VIP and looked no further.
Not only was VIP’s quote 80% of most of the others I received, it included more work. And the day I went to pay them and pick up my car I told Wryann that I’d forgotten to tell them that the door locks were wonky and I would often locked inside. He said how unsafe that was and asked me to please (he said «please»!) leave the car one more day. They fixed it, but to do so they had to take off the entire door panel and take it into the shop, puzzle out the problem, lubricate it and reassemble it. Door locks are fixed, and VIP didn’t charge me a dime for all that extra work.
I can testify that if you’re ignorant about automobiles like I am you can completely trust VIP not to take advantage of you, and to do superior work, and importantly, to care. Some of the parts they used were even surprisingly fun. When they fixed my wired-​on, dragging exhaust system, they replaced it with one that actually looks sporty and awesome and has a lovely deep purr.
I’m a customer for life, with a stack of their business cards to give my friends.

I had a lot of work done by the guys that used to be here, GroundZero but once VIP came in I was a little skeptical. After seeing some of the cars they’ve built I wasn’t too worried though. They have a pretty good selection of parts, although their prices aren’t stellar they can pass since you’re buying in person locally vs online. Their labor is a little on the expensive side though. I’ve referred a few of my friends and they were mostly satisfied, again, the labor is on the expensive side, but the work is quality. No problems with that here. They’ve always thrown in small freebies with part purchases for me which I thought was great!
If you’re looking for aftermarket specialists or even general repair work, I recommend swing by and see what they can do to you, they do good work and Wryann definitely knows what he’s doing.

I was a customer for a while. Brought in a 2000 Chevy work truck with inter mitten run problems. Was told it was the main diesel injection pump. They said it was going to be expensive… seeing how they fixed every problem I have had so far I started to get out my credit card and the owner stopped me. He then did the unthinkable, he said it was a factory recall/​warrantee work and I should take my truck to Chevy for free repair. I was all set to pay whatever it cost to get my work truck back up and running and they could have charged me anything and what they did was be honest and sincere! That was the first time I have been truly happy with a mechanic in a long time.