The Cleanery

PERMANENTLY OUT OF BUSINESS!!!
Read my review from March 2014, and you’ll know why it’s gone, gone, gone: as in there will not be a Laundromat or dry cleaner in that location. Bad for Hollywood, but well deserved for the owners. Robster
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STAY AWAY!!! Don’t take in your laundry or dry cleaning because this place is going to go under soon!
This place just isn’t going to get it together, and I won’t go back. There used to be that mean woman at the counter, and I always applauded the folks who got to p.o.‘d with her and would shout in her face. Didn’t phase her: no heart, apparently.
Then there was the man who had such a small vocabulary in English that people would be totally frustrated. I saw people storm out. Sometimes he wouldn’t even answer! Not a good business practice. He did run the extractor for me once, but he didn’t fix the machines that weren’t operating. And the place was filthy.
Now, February/​March, 2014, there’s somebody new. It’s much cleaner, and there are more lights on. But the machines haven’t been repaired.
One washer didn’t spin right, and he tried to tell me that it was because I used too much soap. I said that couldn’t possibly be the case as I’d measured out the same amount of soap into three machines, and one of them doesn’t spin properly. He refused to use the extractor, and was very rude about it.
As to the dryers, I put two loads in two dryers almost simultaneously. And yet, one machine ran less than half the time of another. I notice the signs that used to say how many minutes per quarter are gone.
I don’t see how this place can stay in business with the horrible machines and an angry man managing the place. They deserve to go bankrupt. Let that be a warning to anyone: don’t take in laundry or dry cleaning because this place is going to go under soon!

This place is the pits.
The machines haven’t been serviced in lord knows how long & most of them steal quarters.
The guy there WILL NOT reimburse you for your quarters lost either. Maaaybe you will get one or 2. Maybe. It depends on his mood.
I had been coming here out of necessity and because of proximity for a while and on common occasion would have to switch machines because the dryer didn’t dry or the washer didn’t drain.
The last straw was when I ran 2 loads in the dryers at the same time, both containing sheets, towels, & clothing and I returned to bring them home to find one of the loads was still completely wet. I let him know that his machine needed to be serviced/​it was on bust (I was totally calm and not mad; I get that sh*t happens.), but he stuck his hand into the dryer and touched my stuff and said the dryer was fine and that it was my contents that were the problem. Huh?
I told him it was ok, that it wasn’t my stuff, it was that the dryer needed some work and an out of order sign and he copped a huge, unmerited attitude. I remained chill through all of this and asked him if he would give me enough $$ to run another dryer for me belongings and he PUT HIS HAND IN MY FACE and loudly said «NO!», and then walked away and totally ignored me. It was so bizarre. I told him I didn’t understand why he was being like that since I was just letting him know of a common, fixable problem and that he was losing a customer with his indignant and unhelpful attitude. It was strange. It was wack. What a jerk.
Screw that place.

This review is strictly for the job the lady did mending the inside lining of my coat. I’m not familiar with the other services, though I won’t risk trying them. She 1) missed a spot 2) had a crappy stitch that looked completely inexperienced 3) told me to come back next year when she would do the rest (aka the job I had asked for, but apparently hadn’t been specific enough about).
Since this is supposedly her line of work, I’m sure she could have done a much better job. Or maybe she is just inept. Impossible to say.
I should just have learned to sew from my mother when I had the chance. What a waste. Will never go back to this place for anything.

Puddles on the floor (slip hazard!), dirty towels throughout, old caked soap on top of machines… had it not been for a severe need to dry with a broken dryer in our basement we would have left as soon as we walked in. If possible use the laundromat on 28^th and Glisan!

Don’t go here. There are plenty of alternatives. Staff is rude, unprofessional, and threatened to «push» my wife when she demanded to get our clothes back from them (the Asian man said to her, «you try to get your clothes, I push you!»). He also told her, «I’m going back to the bathroom… meet me back there.». Huh, really? By far the worst customer service. Their machines ruined a load of our clothes and the woman acted like she didn’t care. The man took it to a whole new level with the physical threats. I also witnessed the woman refuse to exchange a customer’s 2 dimes and 1 nickel for a quarter. The way in which she did it was so dismissive and rude. I never submit online reviews but this one was so bad I had to. Don’t go here. These people really need to learn their lesson.

This place is disgusting. The machines are filthy. The floor is filthy. And the prices are ridiculous. I need to go rewash my clothes elsewhere and then go home to scrub myself clean.

Da Creanary was my first experience with a laundromat, and I have to say that it was a positive one. There are a lot of machines, it’s very clean inside and they do alterations, dry cleaning and will even wash your blinds. It’s kind of nice that everything’s there in case you need it. Regular load cost is $ 2/​wash, drying time is 5 minutes for a quarter, which seems short, but my loads were pretty big and both were fully dry after 20 minutes.
No, it doesn’t have a swanky coffee shop inside, and no it doesn’t play cool music, but there are pictures on the walls of washing instruments from the 1600s and 1800s, and it gets the skid marks out. What more could you ask for?
I’d use this place again.

I’ll represent the other (minority) side of the spectrum — I do not hate laundry day. I have a Sunday morning ritual that involves getting up early, making coffee, buying a paper and heading to the laundromat. Yeah, I know, I’m weird. But I’ll trade your laundry for my vacuuming and dusting any old day. And the people-​watching at laundromats is priceless.
Anyway — for self-​service wash, to me the Cleanery has several things going for it. There are plenty of washers/​dryers, free parking, several really nice staff who will unjam the change machine or give you another quarter when the dryer eats yours, and a clean restroom. As mentioned, the décor is amusing and yes, there’s a Ms. Pac Man arcade game for all your spare quarters. Don’t let the $ 0.25 for five minutes of dry time scare you — their dryers are pretty good and I rarely spend more than $ 1.00 drying a load.
I only wish they opened earlier on the weekends. By 8am I would rather be done with laundry than starting it!

I hate laundry day. I hate it so much that I LOVE taking it here!
The simple service that they will wash, dry, hold and even press if you ask them to for $ 1 per pound of laundry you bring in.
Not only that, but they will replace broken zippers for a fee, dry clean, and yes you can do your OWN laundry at the Cleanery as it is a full laundry mat as well. Resplendant with yellow-​aged prints of old laundry presses on the wall above the dryers, and video game machines for your distraction. There are always plenty of washers and dryers too.
The only drawback, and I mean only, is that you must wait a full four days to get your stuff back if you leave it for wash/​dry/​fold service. For sheer abundance of services, they get a five star rating. If the place was hip and updated i would give it’s official rating a 5 star.