Salty’s Pet Supply

This is my favorite Pet Store. My last three dogs have all been rescues with some sort of dietary restriction or they just don’t eat well.
The staff at Salty’s knows my dogs (June Bug, Cosmo’s and previously, Oggie) and have always helped me find the best food/​treats and supplements.
Tonight they sent me home with a new freeze dried food, VitaEssentials, some goats milk, as well as several samples, and they both ate good for the first time in a few days.
Thanks, Salty’s! We love you!
Xoxo

I went it today to pick out some new dog food and get some cans of cat food. I wasn’t really sure what I was looking for or where to start. I received the best customer service bar none. Not only was I impressed with Hannah’s level of knowledge with the products, but her abundant level of patience for me and my dog. She asked me my price range and walked me through several different brands, pointing out price points along the way. I did not feel like at any point that she was trying to get me to buy the most expensive food in the store. Salty’s is definitely customer driven, or rather pet driven. I was with her for a good 20 – 30 minutes and she never made me feel like I was wasting her time. She answered all of my questions and explained the difference between all of the products. I was given multiply samples for my dogs to try to see if they liked the food, which is exceptionally helpful. To make the level of customer service and care beyond amazing, she helped me carry my bag out of the store. As we were leaving she greeted dogs by name and made sure that my kiddo got some water. I have been in the store a couple of times and I am so impressed after today’s visit. Salty’s has a new loyal customer.

My favorite pet store! They have a great selection of bulk treats that are all natural and healthy as well as tons of natural chew options (pig ears, cow ears, bully sticks, etc.) Prices are good and they even have a «happy hour» where treats are discounted. The staff is all very friendly and always helpful. They are always giving me new suggestions and help me find whatever I need. And they shower my puppy with attention whenever we come in which she totally loves!

My husband & I were in Portland for our anniversary and we happened upon this shop while walking thru the Mississippi district in N Portland and couldn’t resist going in. The lady at the counter was really helpful & nice –she helped us find a good chew for our friends’ new 9 wk old puppy & we ended up buying a raincoat for our dog. When we got home & tried it on, it didn’t fit, so I emailed to ask if we could exchange for a bigger size. Davia, the store mgr, said no problem at all and so mailed it back & they sent us the larger size with a nice note, food samples & a magnet for our fridge! The coat fits & our 60 lb mix Lily looks so adorable!! It was such a great experience! I wish you had a store in Portland as we would shop there all the time. Next time we are in Portland we will definitely be back! I highly recommend this place.

Great neighborhood. Always friendly and knowledgable clerks. My pup always appreciates the treats at the register. Thanks guys!

I love love love this pet store.
First off, the store is awesome, with a great selection of products.
I took my dog to have his picture taken with Santa and it was so much fun. Great in store promos and great staff. I love coming here.

In case there is any question about how great this place is, I thought I would add that I have had many pleasant experiences here, and at very trying times in my pet owner life. I will highlight just two fairly significant ones.
My old greyhound was recovering from a spinal cord injury, and they voluntarily gave me a few puppy pads that had been returned to get us through the first few trying days. They were wonderful and kind and understanding and helpful.
Recently I adopted a new dog who was underweight and a picky eater. They hauled out every sample of food they had, and by the time I left that place I knew exactly what this dog liked and would eat with enthusiasm. They don’t just pretend to care, they really actually care about your pet problems. They do their research and take pride in what they do. I can enthusiastically recommend this shop. The only reason I don’t shop there for all of my pet needs, is that I work in the neighborhood of their sister shop Fang and Feather, which I also love.
All the stars. All of them.

I’ve been to Salty’s Pet Supply a couple of times now and I’m very happy with their selection of products. Their customer service thus far has been excellent, the first staff member I talked to being very knowledgeable about the item I was in need of and another member that remembered me from my first visit and inquired how our cat was doing. I’ve only been there during the week and it’s been raining lately, so not super busy. Very laid back atmosphere, which is the vibe I get from being on Mississippi Ave. Not only have they supplied me with the items that no other pet store in town carried, but they have my cat’s favorite food at a better price than my usual store and they are close to my new office.
For those interested, those items included Pet Releaf, a CBD oil formulated for pets, and a pill dispenser (big plastic syringe thingee). Our kitkit was diagnosed with a sarcoma last month and we started her on a low dose chemo that comes in a capsule. She doesn’t like Pill Pockets and the first pill we tried to give by gloved hand ended up being punctured and spat out. The pill dispenser is a must with chemo drugs! The Pet Releaf oil has been amazing for her as well and it seriously was a miracle that Salty’s had it at all and in stock.

Who will stand and talk to you about what your picky thirteen year old cat will eat? These guys! Who will listen to you tell stories about how your pet is acting, not acting and what your pet would be willing to play with? These guys! Who will spend half an hour on helping you feel like the best pet parent in the land? These guys! Seriously? I love that Salty’s staff is so wonderful, helpful, knowledgeable, caring, thoughtful and just simply kind!
Our pets have heart conditions, allergies, and are truly just cats who are picky eaters, and have us doing their bidding. I’m thankful for Salty’s staff because they take care of us each and every time our pets send us to get more food, treats or toys.
Salty’s will keep track of what foods you buy on a regular basis and make sure that when it’s time for you to get your 13^th bag of cat kibble free (not all cat foods may apply, but ours does) that we really do get it free! This system makes the food that we buy a very reasonable price. We know that our pets are getting the best food possible, helping them live long healthy lives!
We’re thankful for Salty’s in every way! Thank you for being a resource to the neighborhood!

The customer service we received was outstanding! The gal who helped us spent at least 20 minutes with us explaining this and that to us (puppy parents) and also suggested some great solutions to issues were having with our pup. I have been back since to buy some stuff and will continue to come back. Good customer service is not dead y’all!

LOVE THIS PLACE! There is a lovely lady with dark brown hair and glasses that has been there since when I first started going… she seems to absolutely know everything… when I have questions… she has answers! I absolutely love her… I wish I knew her name but she and the amazing selection of food is the reason I go to this store!

We are regulars at Salty’s because they have employees who truly care about animals & are knowledgeable about products & they have a great loyalty/​incentives program. They have an excellent selection of quality food & supplies for our dog, cats & chickens! Even though we have a great pet supply store walking distance from our house, we drive to Salty’s.

Salty’s is my neighborhood pet supply shop and I wish I wanted to support them more. The selection is good and the owner is wonderful but some of the employees here are so rude. One woman specifically seems to belittle me every time I ask any questions about cat supplies or food. There are too many great options in town for me to keep shopping here and honestly it’s worth it to drive out of my neighborhood to feel like someone actually appreciates my patronage.

The worst thing you can say to a customer when they ask if you have something is «what we have is what’s on the rack». While the customers and staff were all cooing over little dogs in the shop, it appears their main focus is for little dogs when it comes to keeping them warm as well. As our larger breed dog has Cushings, and therefore doesn’t have a winter coat like most dogs and has patches of hair missing, we wanted to buy her a warm dog sweater, but they only have tiny things. When she said that my chin dropped and we started to walk out and then the lady got up from what she was doing and pointed a couple of expensive raincoat like pieces (we asked for a sweater, even explained our dog had Cushings) which made no sense. This is Portland –we don’t all have purse size dogs — it’s too bad they don’t cater to all sizes, as we went elsewhere for our purchase.

I am a huge fan of Salty’s! The staff is super knowledgeable and friendly. They allow dogs in the store and treat them very sweetly. Thanks Morgan and Nancy! (And, everyone else)

WOW. talk about great service and love of animals. I couldn’t believe how friendly and knowledgable the staff was. My Beagle suffers from old age and too much love and the young lady who helped me knew just the right food for my sweetie. He’s acting like a puppy again. I will be back! Ciao!

I recently moved to the neighborhood and was happy to find a store within walking distance of the house that I could get all my cat food for my cats. The staff is professional and friendly. They go out of their way to help out and are generally positive. Recently during one of my visits I broke down and cried in the store because one of my pets had died just a couple days earlier. The staff was supportive and gave me hugs. To be honest I like going into a store where the people know you and are willing to laugh and in the unlikely event that you are having a hard day, support you when you are down.

I love this store. They are super nice and have a great selection of dog food. They always guarantee that the dogs will like the food or you can bring it back. They also have a frequent buyer program for some of the bagged food. I’ve also been in when they were helping to raise money for various causes. I’m happy to support this local pet store.

Wonderful costumer service! Walked in with our little pup, got someone to examine his nasty skin irritation! Gave us so much helpful advice, and samples!

We have a new dog, and are doing a bit of a tour of the local dog stores buying things for him. We were very impressed with Salty’s. They have a lot of great toys, from good quality inexpensive up to the eco friendly US made. I think there is a very good balance between the pet accessories on offer and the variety of foods. By comparison, NoPo Paws on Killingsworth, which is a smaller shop, appears to have more food and less other stuff.
The staff were busy but still took the time to have a nice conversation with us about pets and life in Portland. It felt very neighborhoody and friendly.
We walked to the shop. I assume that parking would be challenging.

We came in for the first time after hearing some pretty great recommendations. We recently got a puppy and heard that Salty’s had some interesting and less common dog treats and toys. I’m not too picky about customer service, but it was just completely non-​existent here. Despite being the only people in the store, there was no greeting or acknowledgment of our presence. After quizzically staring at the dog treat table for a good couple of minutes, we asked if a cow’s knee cap would be okay to give to our pup. The cashier mentioned that it might or might not be depending on the puppy and then went back to discussing the music he was playing with his coworker. Oh… okay…that was helpful! We were then wondering about dried goose neck, but we ended up just googling it because it seemed that google was more willing to help than the staff.
I think being a store that has uncommon offerings that other pet stores don’t have, it’s fair to expect that your customers be assisted when they are clearly confused with your products. Instead of leaving us to google each individual item, perhaps the cashier could have helped us find something that he knows would be safe for pups?
On the plus side, the store has a great selection of pretty much anything a pet owner could want.
We have a lot of options for pet stores in Portland, and plenty that are closer to us (we live in NW). We made the trek to Salty’s hoping that they would live up to the hype we’ve been hearing, but I guess we’ll stick to Mudbay where we have only experienced the best from the staff. Meh.

There a lot of really great pet stores in PDX, but Salty’s is a cut above.
First and foremost, the furry friends that populate this store are the cutest. Living the life — barely working, but clearly enjoying the spoils of knowing the owner.
The prices are good, but the frequent buyer card makes me feel like I won the lottery when after buying 10 bags of über expensive cat food and litter I then get 1 free. Seriously, I jump around and look for Ed McMahon and his giant check. And yes, my cats’ food is expensive, but they’re friggin’ cute and make my life appreciably better — pay for the good stuff.
Aside from that, the folks that run this place are real. As in, human. They don’t bother, but are helpful and always good for a smile and a laugh.

I have been coming here for many years, since they first opened down the street, and this place keeps getting better and better. Sometimes I get cranky and nostalgic for the «good old days» when my favorite Portland haunts expand in size and scope, but I don’t feel that way about Salty’s. The selection of healthy foods, supplements, and fun pet toys and gear is the best I have found in town (that is saying a LOT since I’m really committed to providing the best I can for my animal friends).
But most of all, the owner and her staff are incredible. They are caring, patient, extremely knowledgable, and truly love animals and their people. When my 13-​yr old dog was diagnosed with renal disease, I was devastated and terrified. These folks have been truly compassionate and helped me to find a combination of healthy and palatable foods for her which have definitely helped slow the progression of her illness and bring back her spunk. I am SO grateful for these fine people. They have also helped me with nutritional and supplement support for a challenging special-​needs kitty.
I really can’t say enough good things about Salty’s. If you love your pets and want to support smart people who run an ethical, comfortable, welcoming local business, do yourself and your pets a favor and go!

Popped in for just a moment during a weekend trip to Portland. I adopted a shelter dog recently and wanted to get her something she would enjoy. Picked up a dental chew and a bone. The people working there were friendly and helpful. My dog loved her new treats.

They don’t have Stella and Chewy products, but they do have Orijyn stuff. Small open bin area of dog treats at the center. Small selection of bowls, and maybe raincoats for dogs. Prices are the same as small businesses meaning they are on the high side. Cashier was fast to ring up people. I’d rather go to a place with friendly staff than fast people though. I’m not in a hurry buying my dog stuff so I prefer to go somewhere where they are happy to have my business.

Our children (13 yr pit/​boxer & 4 yr golden) always seem to know when we are heading to Salty’s. It’s their favorite place to shop.
As for us (the humans), we love the staff. Friendly and knowledgeable, they are never short when we have questions about dog food — our golden is allergic to all sorts of protein :/​. Love the atmosphere and selections of food they offer. We are always welcomed warmly as soon as we walk through the door, and definitely appreciate them for making sure our needs/​concerns/​questions are met without seeming pushy.
Our go to place for all our children’s wants and needs.

What a neat pet store! I love that it’s so crunchy friendly! Biodegradable poo bags… yes please! We bought a bunch for our pooches and some treats for Christmas. Some of the treats were all natural and some were organic. What a great place to pick up items to spoil your furry family member!

What to say about Salty’s? I’m not exactly sure where to start.
I was visiting some family in Portland with a budget of about two-​hundred bucks total to spend on everything. Gifts, Food, a few things for myself. I really wanted to bring something home for my dog but didn’t want to pay anything over six bucks really. So when I found Salty’s and recognized it from here on Unilocal I was interested I got some great sweet potato treats that my dog just loves, as well as a huge bone for only four bucks. So all together I spent about six or seven bucks. Pretty good deal and the staff was kind and attentive. Certainly will be coming back here on future trips.

I first came to Salty’s as a wayward soul in search of brown rice cat food, but the lady who enlightened me suggested a variety of grain-​free brands instead.
I was turned onto Pure Vita; it cost the same (~$ 20) but is a much higher quality than my previous brands.
Additionally, it’s grain-​free so my kitty cat is less hyper and has a shiny coat.
Employees and patrons alike have been nothing short of cheerful and pleasant.
They also have a great frequent buyer program for dog/​cat food & litter (buy X number of bags and get a bag free), cards are conveniently kept in-​store, too.
This would be a 5 star review if they carried more fun things for cats.
It’s a little dog biased right now, so it’d be cool if the cat section eventually expanded.

I wish I had one of these places in my neighborhood. This is a wonderful place to pick up treats for my kitty. I’m used to going to dog and cat boutiques that have tons of fresh home made dog treats but nothing for cats. The lady behind the counter was friendly, understanding and helpful. She directed me to two items she know cats are nuts about: turkey jerky and chicken hearts. The prices were really reasonable. I brought the treats home and immediately wish I had bought more. My finicky persnickety cat went nuts before I even put the treat in her bowl. She could smell the fresh, natural, preservative free goodie that was going in her bowl. I can’t wait to return to Portland to come back and stock up on these goodies for my kitty!