PostalAnnex+

I like the location, Its very convenient for me that is the big positive for me here. Unfortunately it mostly goes down hill from there.
The staff is fine once they are with me. The problem is when they are doing something else, like chatting. They usually ignore me until they are done. The prices seem high to me here also.
The store’s look is very functional. By that I mean white walls and basic shelfs etc. The whole place just feels like a place I would rather not be.
To end on a higher note: they do seem to know what they are doing and I have never had problems from that. In all, I will come here to grab a stamp but for anything more I usually wind up somewhere else.

These guys are great. I have been in there twice, both times to ship back returns for products that I have purchased online. Rates are great and the people their are awesome to work with. I brought in a big/​heavy rug and was wondering how I was going to ship it back. He thought about it for a minute, figured out a solution and I was in and out in literally five minutes. Great service and nice/​professional people!

I had a mail box here for 4 yrs, receiving all my mail here, until it was up for annual renewal and given away to someone else after 30 days notice. For $ 15 a month, they gave my mail box to someone else and returned my mail to sender. You can imagine how frustrating this is.

I used this business on two occasions and had the same counter person, business owner?, female, reddish hair. Both occasions were very none welcoming for a local business that I’d like to support. First time was used for a passport photo, pricey and the quality of the photos was degraded with one picture peeled, evidently took out of the processing to soon. The other was today, went to send a prepaid package back to sender in its original packaging, went to counter and same female «what do you want me to do with this». Stated wanted to return this item with its packing label. She then retorted «The tape is by the entrance, I’ll have to charge you if I tape the package» Evidently this local business wants only a self serve business, and up charge for everything. I really want to support local business but, this attitude and woefully lack of customer service at this store is frankly appalling. I left the business and drove out of my way to another shipper I’ve used in the past and customer service there is so much more superior. I will NEVER go back to this POSTAL ANNEX for convenience location.

Obviously religious. A LOT of little Christian knick knacks on the counter (prayer coins? Angels, etc.) and for some reason, I end up paying more here than if I go to another postal annex nearby. You can buy boxes here for at least $ 1.50 more than if you just go to any other regular stores. Dog friendly and staff are friendly. It’s also in a convenient location.

I went here to get something notarized. They made a mistake on the paperwork but it wasn’t a big deal and I did not complain about it. When I reached for my wallet they said they were not going to charge me because of the mistake. Great customer service.

The staff is friendly and helpful but they definitely up charge way too much. I was sending a package to my son and watched as the women helping me measured and weighed it. It was a medium sized box weighing 6 pounds, which I was shipping to New Orleans. Then I was told the cheapest it could ship was with UPS Ground for $ 39 — and it would take almost a week! When I questioned the cost I was told that it was a very heavy box. Six pounds is not that heavy. Anyway I canceled the shipment and left. Then I used my phone to go online to see what a shipping quote directly from UPS would be and found their cost to be only $ 17! I do expect to pay an up charge when I go to a private mailing place and I realize they need to do that to run a business, but more than double? That’s not right! I then went down the road to the UPS Store, also a shipping outlet, and paid $ 21 — an up charge of $ 4 is much more reasonable.

I hate going to the post office and dealing with returning shit, shipping crap and overnight stuff. It always makes me feel panicked. somehow this place eases my pain. They are always so efficient and friendly AND are playing good smooth tunes. If you arrive dishelveled like I usually do they will help you pack your goods and print a label. Thanks ladies for making an unpleasant experience easier.

This place wanted to upcharge me on shipping an item UPS to «inspect» my shipment. They call it «pro pack». When I declined they told me they would not be responsible for the safety of the shipment. It made no sense and I felt like they were trying to make a quick buck of me. I’ll ship out of Office max from now on thanks.