Buffalo Exchange

You have to wonder about a place that advertises new and recycled fashions, when the people buying the clothes go out of their way to throw on a bunch of garbage that looks like it needs to be taken out… they all look like heroin addicts.
The store smells, badly like body odor and dirty feet. The workers here are rude and it amazes me what it is they accept for resale and what it is they won’t accept. It almost seems as if the buyers are basing their decisions on what it is they themselves would wear versus demand, and not everyone wants to dress like them (thank God!) This is the rudest location as well. Gee great, you work at a glorified Goodwill basically and you’re a salesclerk making minimum wage… such attitude from people wearing other people’s unwanted crap!

Seems like a great second hand store. I saw many a cute clothing item! Just wish I had room in my suitcase to bring it all home. All items appear to be clean and just gently used. The store is kept tidy for being so packed. There were plenty of sales people to ring up customers. The long line was kept a-​movin with so many people helping out.

Reading these reviews will make you think you’ll be tarred and feathered when you come to sell your items, but that just wasn’t the case with me. Not only were the workers helpful, but the entire process took less than 10 minutes to complete. They purchased a few items I didn’t expect them to at a fair price, and they weren’t snobby when rejecting certain items. I’m definitely not a hipster either, so I don’t think it can be attributed to that.
All in all, I had a fairly pleasant experience, which was surprising after expecting to be mauled by the manager. I’ve purchased things from here as well that were priced accurately and in good condition, so I’d give them an overall ⁴⁄₅ stars.

I came visiting from LA where I go to buffalo often, I loved the customer service here more. Employee checking us out recommended tons of places for us to go see, and everyone was just super nice. Everything seemed to be priced reasonably, and found some super cute things!

I love consignment shopping but this particular location doesn’t compare to the other Buffalo Exchanges that I have been to (in the LA area). Everything looks cheap and worn and kind of expensive for what it is. I saw brands such as Forever 21, H&M and lots of BR and Gap. The shoes were funky in a bad way. Customer service is nonexistent.

People who work there are quite nice, but I’ve never seen such poor management/​organization. I realize Buffalo can’t do anything about how many people are selling, but I waited an hour to sell because there was one person buying, running the register, and helping customers — even though there was at least one other person working.
Finally, someone else came to help, but the one helping me left me waiting AGAIN to ring people up.
It took so long, I got a parking ticket.

Came here to pick up 3 dirt cheap plaid shirts for winter. Organization is a bit random but easy to find items. Cheap prices and good customer service.

Basically an over priced Value Village. They’re totally inconsistent with buying things too. If you get the manager you won’t sell anything, but… come back the next day and get a regular employee — you’ll sell tons more. Seriously though, drive out to a Value Village — you’ll find the exact same clothes for $ 5~ less, and you won’t have to deal with condescending stares from hipsters.

Total scam. Brought in large bag of clothes today, including some jeans from Nordstrom that sell for $ 200/​pair new. Got $ 13 total. Sales person said jeans were ‘too worn.’ Really? Nordies sells jeans more worn than that as new for $ 200+. And of course they know you aren’t going to want to lug around what they don’t buy from you, so you end up just ‘donating’ them. WTF? So now they get to sell your stuff for wayyyy more than they gave you? B.S. Never coming back here.
You’re better off donating to Goodwill… at least you’ll get the tax break.

The Employees Not as nice as the buffalo in Eugene. However, we found good tops and shorts. They had a huge selection of clothing for both men and women. The store was clean and the fitting rooms were nice.

They usually have a large sale section which is good! Good location. However I don’t think I’ve ever actually bought anything here. Not a very good selection! I like the other buffalo exchange in Portland a lot better on Hawthorne.

Friendly service that this spot… a good selection of clothing with a range of styles, quality… some of the clothing is actually brand new and never worn.
If you visit, I’d suggest really taking your time since there’s so much to go through and you want to leave making the right choice.

So I’ve been to quite a few Buffalo Exchange’s in my time and this one was okay. They definitely had a large selection of items and a very large eclectic selection of items. The story itself wasn’t the most organized I don’t think I had a hard time finding the different racks and trying to figure out what was on each rack. However I am very short so it’s hard for me to see but everything was so packed in there you couldn’t see very far.
They had a nice selection of sunglasses which is cool but a lot of them were new so just be careful of that. They also had some very cool hats in the back super eclectic. This is definitely one of the more out there buffaloes I’ve been to and I would definitely come back here for costume or certain party/​festival items.
The price at this Buffalo, about the same as others. Still not as cheap as the Goodwill or Salvation Army, but not as expensive for something brand-​new. The staff here, nice and friendly and overworked it looked like to me so be nice.

I have always avoided thrift shops/​vintage stores or whatever hip, politically correct way they should be called. I come from a family who sold clothes in the Philippines and was taught that wearing clothes worn by other people is conducive to developing body odor. (Hey, this was the Philippines! Humidity makes body odors a very legitimate worry when you have to take a shower at least twice a day.)
However, strolling past this Buffalo Exchange, I saw this cute little purse with cherries on them that are simply perfect for spring. They were calling my name, and I simply had to stop and pay attention. While in there, a cute shift simply called my name out as well. In the end, the girl who avoided hand-​me-​downs had to be dragged away by my friend.
The people who work here are very friendly and patient. If you are in search of cheap, cute items, you should consider Buffalo Exchange as a stop. Their inventory changes quite often from what I gather, but you just may find that piece that calls your name.

Not much plus size stuff at all. However friendly/​helpful associates unlike the location on hawthorn, a bunch of unfriendly hipsters.

I used to love buffalo exchange but am slowly changing my mind. Prices have gone up a lot, the customer service has gotten worse, the employees seem kind of stuck up. It also is very anoing that they don’t have any bathrooms! They buy your clothes for nothing, price them super high and don’t accommodate their customers. A bunch of snobby hipsters talking and folding expensive crappy clothes!!!

Great experience shopping here!
Everyone was extremely nice and helpful, great location, great finds!
My boyfriend scored a siracha tee & a lil b tee, while I was stoked to find a kitty dress for only $ 10
Right as I was checking out I noticed them… the beautiful glittering black doc martens of my dreams, I asked the girl ringing us up what size and that’s when I knew it was meant to be! Size 7! Yay!!!
Btw the girl ringing us up was the sweetest most helpful person we encountered there, I’m not sure what her name was but she wore glasses and had her light brown hair pulled back into a bun.
All around great experience here! Thank you for making out trip to Portland worth it!

This was my first time at a buffalo exchange, and I found my experience much like that of the Plato’s closets in my area. The clothes are purchased from sellers, and inspected for great condition and current trends. I went to an upscale resale and got a beautiful Kors bag for $ 135 (orig $ 300). They had another Kors bag here for $ 55, so they know what they have, but it seems like you can pull a better deal! They had racks for Halloween items too, which was a good selling point.
I didn’t get the shoe situation, at first I thought they were by size, since there were many size 10s in the flats, but I think it was more by style, as I found an 8 and smaller there also. I think sized shoes would be a easier for shopping. And the fact they were placed on top of the circular racks also made it a little harder to look through.
I wasn’t into looking too much since we were travelling, but it was a very nice store that I think a person could get some great options for cheap!

Super disappointing. It’s been a couple of years since I’ve attempted to sell anything to them and today was eye opening. I’ve worked retail for 15 years, I understand how consignment and resale works, but they are clearly encouraging theft. They stated that the only items they’re looking for are «basically new». So, aside from a gift that you’re unable to return, why would a person go to sell brand new items that you’ll only receive 10% of the value? Because you didn’t pay for it to begin with. And shopping there to score «sweet deals» on designer, etc. just encourages this cycle.

I wish I had come to Portland with bigger luggage so I could’ve brought home all the cute clothes I kept finding at the stores! :(The clothes just aren’t in California for whatever reason.
Boyfriend did suggest, on multiple occasions, that we could’ve bought a bag to check if it came down to it, but I honestly couldn’t justify buying clothes that I wasn’t even sure I would wear once I got them back home (see: so many adorable sundresses when I’m not really a dress-​wearing kind of gal).
Still, the Buffalo Exchange here has some really cute sundresses! Maybe I’ll snag some next time I’m here to wear while out and about town.