Due to AT&T doing away with contracts, which would end my plan that I have been grandfathered in to for years now, I needed to get a new phone before the end of the week. So, much to my dismay(ugh — sales people), I popped in here yesterday in need of a new phone. I was quickly greeted and checked in. A friend had recommended a sales rep, so I put in a request. No problem, they said. Less than 10 minutes later, I was chatting with Chad while he set up my shiny new phone. I was in and out of there in no time and felt like I had been chilling with a friend rather than buying a phone. Never felt any pressure, no excessive up sell, just an honest sale. So — if you need anything cell phone wise and want a sales rep you can trust and feel comfortable with, drop by this location and request Chad. You won’t regret it!
Zach D.
Place rating: 4 South Portland, ME
i went to AT&T with(parent) to discuss family service contract details and address individual device issues.(Parent) couldn’t access [social network app] on old phone with outdated operating system. clerk at AT&T was quick with a response to this issue, thinking of a creative solution and following through to not only ensure [social network] access, but convenience. –phone savvy– These people are smart about what they do, and they have to be, because there is a lot of crazy technology out there and it gets confusing. I’ll be back to this store. there are some chairs and some desks for sitting while you wait or meet with the clerks, who use ipads to do the bulk of the work that was once done on paper. As you enter, a clerk will intercept you to add your name to a queue for personal customer service. If not, you can find assistance at a desk at the opposite corner of the store.